When no one from the hotel answered both my e-mails for a reservation, I booked it through Travelocity. Just 2 nts., our first time in PA, 26th trip to JA. We were told we had no reservation but when they realized we hadn't paid Travelocity for the room, they had 1 "lucky" room. The resort is lovely, but underused. The pool is up on a large deck area, bar, tables, gardens but I think they use it strictly for functions now ... weddings, etc. Found both friendly and indifferent staff. We enjoyed ourselves but ate in town, their restaurant is very pricey and no one was ever there. The room was adorable but they advertise balconies and we didn't see any rooms with balconies.

I loved this hotel - it has to be seen to be believed! The rooms are nicely appointed (although the air-con is a bit on the noisy side). The overall ambience is brilliant - really quirky - art and caged birds around every corner - the swimming pool in the shape of jamaica.

They really go the extra mile in making sure you have a good time - fresh flowers on the bed every day and the owners are always on-hand to help smooth over any little wrinkles (including mending the printer in the IT room!)

I wouldn't recommend the restaurant though, unless you are sick of Jamaican food and really want something European.

We had the pleasure of staying at the Jamaica Palace Hotel for one night in March. A unique palatial experience. We felt as though we were royalty. Friendly staff and beautiful accommodations and surroundings. The owner made us the best cup of Blue Mountain coffee we ever tasted. We can't wait to go back for a longer stay.

The hotel reminded me of a pretentious golf course in North Carolina or a mega-funeral home. The common areas, hallways and rooms are mainly in good taste, sometimes very charming - like the tropical bird caged in an atrium. The outdoor patio is huge and the chess board pattern creates a bizarre and disturbing feeling that could trigger an epileptic seizure. It called to mind the old TV series "The Prisoner" (with Patrick McCowan (sp?) as the character known as number 6).