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“Beautiful property with wonderful staff, convenient to Ricks for the sunset” 5 of 5 stars
Review of Villas Sur Mer

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Villas Sur Mer
West End Rd, Negril, Jamaica   |  
Hotel amenities
Ranked #3 of 45 Specialty Lodging in Negril
Lutz, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Beautiful property with wonderful staff, convenient to Ricks for the sunset”
5 of 5 stars Reviewed October 3, 2012

This was my first Groupon purchase and I was wary that the pictures might not match the reality. ..It was even MORE AWESOME! The property itself is unique with a "secret passage" through a cave out to the ocean cove. The lagoon pool was absolutely beautiful and the hot tub could have accomodated at least 35 people. Instead, we had the resort pretty much to ourselves for a few days and took advantage of it by not doing anything but reading and relaxing. When we were too lazy to go to dinner, Richard went to town and fetched us a jerk dinner. When we wanted to go to the beach Kimi called ahead to arrange it with the Sea Winds resort's manager, Wendy, and then hailed us a cab to send us off. Cliff, our bartender, spent his day off touring us around to the Martha Brae raft ride and the Grotto. The housekeeping staff kept everything spotless and the groundskeeper was always hard at work. The ONLY thing that wasn't perfect was afternoon rains that hid the sunsets from us. This is within walking distance to Rick's for the sunset ritual, and we ate several times at LTU Pub across that street, which was good, reasonably priced food. We want to go back with 20 of our closest friends and take over the resort for ourselves!

Room Tip: we had unit 1C which was a 1 bedroom away from the street. I had read reviews about street noise, b...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggaeboyz1, General Manager at Villas Sur Mer, responded to this review, October 19, 2012
Here at Villas Sur Mer we truly do get some of the world's finest travellers. You both were amazing . We are so pleased you remembered your stay with us and took the time to write about it.

Thank you so much for your thoughtful and kind review. We are especially grateful for your suggestions as to how can make the property even more unique and unforgettable (I got your mail) thank you ! We love it when guests notice the things that make VSM special and we love adopting any ideas that will improve our ammenites. We hope you will enjoy the additions upon your return. The entire team cannot wait. Yes Radcliff, Richard and the crew are great members of staff - so thanks for taking the time to shout out to them !

The entire resort is yours for the taking - We are ready to welcome you and your magnificent 20. I can only imagine what a tremendous time will be had by you and your friends especially in the Seaside Villa. Let's get the ball rolling on those plans soon : ) Glad you enoyed your Lazy days on property and also your day trip to Martha Brae. Catch you on the return leg - until then

Walk Good : )
Kemilee Williams
General Manager
Villas Sur Mer
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121 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Port Orange
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 26, 2012

We stayed at Villas Sur Mer for 4 nights in September. Absolutely amazing experience. I booked VSM because of an online coupon. Peter if it wasn't for the coupon I would never have found your amazing VSM tucked away in the sleepy West end of Negril. So thank you Groupon and thank you Peter for your truely amazing property. I was a bit apprehensive at first but once we saw this place, my goodness, all apprehension vanished. Just so breathtakingly beautiful.
The staff were wonderful especially Kemi the manager who helped us plan our stay and went out of her way to make sure our visit was perfect. Kemi is an excellent manger and makes you feel like one of her family, so loving and warm with a quality that is so hard to find in other parts of the world.

We stayed in cottage number 8 which overlooked the lagoon pool and gynormous spa. VSM was absolutely one of the best experiences of my life and I have travelled a lot. Cottage # 8 is located at the back of the property and was quiet, comfortable and spacious and the bedroom was comfortable and airconditioned. The kitchen was well equipped even though we decided to eat out at the many desirable restaurants close by. The setting was so lovely overlooking the beautiful pool and spa both of which was kept pristine and sparkling. There were two waterfalls that trickle down the cascading rocks and beautiful tropical landscape. The bar was the other end of the pool and Radcliff our bartender was oh, so charming, and made our stay so much more relaxing. I don't know how you pick your staff Peter but what a wonderful bunch. I cannot say too much about them. They all went above and beyond.
Richard, the concierge, drove us into town and waited while we picked up groceries, even helped carry them for us. He went to the local bank for me to change some US $ to Jamaican and got an excellent rate for me. Nothing was too much trouble. I wanted to take him home with me.
The gardener was always smiling and busy working keeping the grounds looking wonderful. He always welcomed you back when you went out for lunch or dinner as if you had been gone for years, such a pleasure.

The security at VSM is fantastic. The two security guards were both charmers also. Knowing they were there made you feel as safe as if you were in Buckingham Palace because that is how they made you feel, like a queen. I felt safe throughout the trip which makes for a much more relaxing time.

There are 11 cottages I believe and all of them are kept clean and sparkling. We asked another guest if we could take a peak inside their cottage and it was just as lovely as ours.

Jonalee our housekeeper was oh so sweet and went out of her way to make sure we were equipped with enough towels and linens. I wanted to tuck her in my suitcase and take her home with me.

The LSU restaurant is directly across the street and you are able to charge your food to your VSM account. The food was so good, especially the red snapper in a papaya boat, to die for. Breakfasts were also excellent.

Kemi made arrangements for us to view the 5 bedroom Villa across the street and Richard gave us the tour. WOW!!! what a super place for family get togethers or weddings. I am definately going to reserve the whole place sometime in the future. The Villa has a pool and lots of sun decks with steps down to the ocean where you can snorkel and swim. The view is to die for. The villa has wifi and large screen TV's and you can also have your own chef for just a few dollars extra per day. How great is that? All you have to do it supply the food and viola - it is cooked for you. What a luxury. I cannot wait to return to this heavenly place .

Room Tip: Cottage number 8 is tucked away at the back of the property but has stairs to climb and is set high...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggaeboyz1, General Manager at Villas Sur Mer, responded to this review, October 20, 2012
We really cannot wait to welcome you guys back to Villas Sur Mer. Thanks so much for taking the time to write such a wonderful review that recognises our endeavours for the delivery of the highest possibe standards of service. The staff as your caption alludes - take pleasure in the efforts to make the Villas Sur Mer experience unforgettable. The sincere warmth you experience here is 100 % REAL. You both - along with each and every VSM guest will always be royalty here !!!

Thanks again for the extensive and well thought out review. So glad to know you enjoyed the sights and sounds and of course the unique "tastes" provided by a range of great dining choices. It means so much to know you truly had such a wonderful and unforgettable vacation.

It brought us much joy to serve you both. Until next time ...

Walk Good
Kemilee Williams
General Manager
Villas Sur Mer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2012

Seriously, that's how amazing Villas Sur Mer was. We were so happy we chose to stay here-up in the cliffs is definitely the spot to choose in Negril. The beach is fun too, but the ambiance in the cliffs is much more laid back- it feels more authentic and less touristy. And the ocean, caves, and cliffs themselves were magical!! It was our first trip to Jamaica and we couldn't have picked a better place to stay. Villas Sur Mer particular was perfect in all aspects- the beautiful room, the incredible ocean access, lovely pool, and most of all, the wonderfully dedicated, friendly, and cool staff. We would really like to thank all the people who made our stay so great- Kimi, Richard, Cliff, Shaky, Dane,Williams, Marlon, Jonalee, and everyone else who I may have missed. You were all so amazing!
Our villa, number 6 down, was gorgeous, and we can't wait to come back as soon as we can. And we would love to bring friends back with us to rent out the oceanside six bedrooms someday!! We love Villas Sur Mer, Negril, and Jamaica!!!!

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggaeboyz1, General Manager at Villas Sur Mer, responded to this review, October 8, 2012
Thank you for your beautiful review and for spreading the word about Villas Sur Mer. It truly is a unique setting here on the cliffs offering the spectacular ocean in tandem with a quiet and secuded ambience. We are so happy you enjoyed it all and we say thanks for choosing to vacation with us for an extended time - now that is a testimony to the Villas Sur Mer vibe - not wanting to leave - come back soon please ! I have also say thank you for naming the wonderful staff who all work together to ensure the well being and happiness of all guests . They are so proud you enjoyed their efforts and then took the time to write about it. We will continue to maintain the highest levels of service for the satisfaction of everyone who is kind as you were to choose Villas Sur Mer as their vacation destination. We do look forward to greeting you both again.

Kimi Williams
General Manager
Villas Sur Mer
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Providence, Rhode Island
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2012

We spent 4 nights in a 2-bed cottage. One member of our party did not make her flight, so when we arrived we asked about possibly changing our reservation to a 1-bed cottage, and Kemilee the manager was willing to accommodate us. We were shown several cottages and we decided to stick with the 2-bed. The rooms are all very clean and nicely furnished, and the kitchen is fully equipped. The staff is very friendly and helpful, ready with recommendations of where to eat and activities to try. One of them even stood on the street with us to show us how to catch a local taxi. It it located on the West End of Negril which is on the cliffs with beautiful views of the ocean, and there are several restaurants within walking distance. There's also a small grocery store close by so we bought some food and made ourselves breakfast in the mornings. I highly recommend this property.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggaeboyz1, General Manager at Villas Sur Mer, responded to this review, October 8, 2012
On behalf of the entire Villas Sur Mer Team THANK YOU for taking the time to write such a kind review ! We are pleased that you highlighted our prided customer service : ) It was so easy with your delightful family who will not be soon forgotten - especially because your sister came all the way from Kenya to spend just one night - now that is what I call a true Villas Sur Mer tale. We hope you will return and spend even more time with us. We are particularly happy that you enjoyed the beautiful Villas Sur Mer setting and yes the ocean is spectacular !

Providing useful information to all our guests about dining and tour options is something we love to do and we say thanks for mentioning that. Enjoy your world travels and we remain hopeful they will take you back to our beautiful shores but until then ...

Walk Good !
Kimi Williams
General Manager
Villas Sur Mer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 18, 2012

My boyfriend and I stayed at VSM for 3 nights and 4 days, definitely too short of a trip! We booked VSM based on the wonderful reviews on tripadvisor and this place definitely lives up to all the hype!

Rooms: We stayed in cottage 1C near the front of the resort. We were worried at first since most reviews suggest staying at the back of the resort (where the pool and bar is). There definitely is some noise coming from the streets, especially since there was a party at LTU one of the nights we were there. We are both heavy sleepers so that didn’t really bother us at all. The cottage we stayed at was pretty standard, with a living room, small kitchen, and bedroom. Only the bedroom is air-conditioned so it can get pretty hot if you’re staying outside in the living room. The rooms were all very clean and well-equipped, the kitchens had lots of dishes and pots and pans if decide to cook.

Staff: Amazing people!! Kimmie, Richard, Cliff, and the rest of the staff really make you feel like family. Several times Richard went to get food for us when we were too lazy and once he went to town to get me medicine when I wasn’t feeling well. Kimmie was very sweet and kind- she opened up the seaside villa for us to use since no one was staying there. The seaside villa had a private entrance into the cove, and we took some complimentary snorkel gear and spent the whole day there. This was great because the regular cove entrance can get crowded since there are only 2 lounge chairs there and one couple kind of took over the area when we were there. Cliff, the bartender, makes great drinks and always has great stories. One of our favorite people was definitely Erdley, the hotel driver. He took us on an excursion trip during our stay and was the best guide ever! He stopped several times along the way, buying us fruits and snacks, and sharing us the local foods of Jamaica.

Food: The food in Negril is absolutely amazing! Lots of jerk chicken and fresh grilled seafood! LTU is across the street from VSM and you can put the tab directly to the hotel so it’s very convenient. Other options for food is Rockhouse, Three Dives (our favorite!), and Catcha Falling Stay nearby. We went swimming in the ocean at Catcha and even cliff jumped with some locals!

Excursions: We ventured out of VSM for a day and went to the YS falls, Black River safari, and Pelican Bar. The YS falls is a 7-tiered cascading waterfall about 1.5 hours away from Negril. There’s many local “lifeguards” there who will take you into the falls and take pictures for you. There are signs saying not to pay them but they will expect a small tip. The Black River safari was really beautiful and very untouched and makes for great pictures. Our favorite was the Pelican Bar! It's is a small bar (a shack, really) 1 mile into the middle of the ocean. You get there via a small boat and at the bar you can have a few drinks, mingle with people, and tan and relax.

This may be our first trip but definitely not our last!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggaeboyz1, General Manager at Villas Sur Mer, responded to this review, October 8, 2012
Thank you ...thank you so very much for your AMAZING review !!! The fabulous things you have taken the time to write about us is an absolute thrill and we are truly humbled . Peter the property owner always encourages guest to stay longer than three days and over time many guests and myself agree - the reason is that it is after that period you are truly ready to soak up more of the energy , ambience and beauty that is so abundant here. The snorkeling is great I agree about that too : ) I also want to say thank you on behalf of the staff - they all miss you and cannot wait to have you back ! We are so happy you chose to explore the many different dining options that help to authenticate any visit to Jamaica. We encourage our guests to try as many as possible like you did : ) We are also very pleased that you took the time to explore this part of the island and that you were able to enjoy them all . Arranging trips like the one's you took are our pleasure and we look forward to your return - there are so many more beautiful sights to experience. Consider Villas Sur Mer your home here in Negril because we have adopted you as part of our ever growing and unique family . It was truly a pleasure to serve you and until we have the opportunity to greet you both again -

Walk Good !
Kimi Williams
General Manager
Villas Sur Mer
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Glassboro, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2012

Villa Sur Mer was awesome. The staff was sooooo friendly and helpful. They helped us get around and find great places to eat on our staff. We were only there for a three days but i wish it was longer. The villa was really nice and very secluded which was great for our honeymoon. The location was great becuase it wasn't too touristy but it was also really nice. The crowds were low so it felt like you had the whole place to yourself. We had only briefly mentioned to the staff that we just got married and when we came back from the beach our room was set up with flowers on the bed in a heart shape. It was very sweet.
At one point my husband dropped money on the ground by the pool at night while we were sleeping. The next day the security staff informed us that they found it and they had put it up for us. We had an amazing time and will definately be returning whenever we get another chance.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggaeboyz1, General Manager at Villas Sur Mer, responded to this review, October 8, 2012
The entire VSM team wants to thank you for taking the time to write such an "AWESOME" review ! We are all smiles and so proud that our enviable track record of offering the absolutely best service to each and every guests remains untarnished : ) Wow ! - can I just say how pleased we are that you thoroughly enjoyed your special honeymoon here . Seclusion , Comfort , Peace and Quiet are just a few of the elements of the VSM experience that we work very hard to ensure ! Best wishes to you both as you begin your beautiful journey in marriage . I am always especially proud of the entire staff and that "extra" touch like your flowers on the bed : ) . I want to say thanks in particular to the security team that does so much more than just keep our guests safe. We still have a 100% guarantee regarding lost items found on property by the staff! Just another one of the things that makes Villas Sur Mer staff special. That said -the most beautiful part of Villas Sur Mer is the happiness of our guests and so to know that you enjoyed your stay with us and cannot wait to return are sentiments to be proud of - thank you and hurry back - until then congrats again and -

Walk Good
Kimi Williams
General Manager
Villas Sur Mer
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Toronto
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 5, 2012

My husband and I just returned from our 8 night getaway to Negril. We could not have had a better experience than we did at this property. We made the decision to stay at this resort after reading the glowing reviews here on Trip Advisor - which almost seemed to good to be true. However, the reviews are all spot-on! From the beginning of our experience with Peter's laid back style on the phone to the first step out of the airport where our driver awaited our arrival - it was a stress-free, relaxed and personalized experience.

As we drove by the massive all-inclusive resorts that were all packed together side by side on the beach, we immediately felt great about our decision to go with a more boutique style hotel. The busloads of tourists getting off at their AI Resorts were getting into registration line-ups while we drove up the hill and were immediately ushered out of our private ride and into our villa to start our vacation!

This intimate resort property unfolds along this tropical garden path that reveals beautiful cottage style villas, each offering their own personality and unique flair. We stayed in #8 which is like a treehouse above the waterfall & pool. It was private & spacious & perfect for a couple's getaway. We met another couple staying in #6 down and got a peek at their villa which was also absolutely beautiful!

Because of the size of the resort, you have the opportunity for total privacy or the option to get to know other guests - who all tended to gather poolside or at the bar. We all shared our latest foodie finds and tour reviews - which helped us determine where to spend our time and money.

Now for the staff...everyone was wonderful. Kimi welcomed us with open arms and got us all settled in. Richard was like an old friend with whom we shared so many great laughs and stories!!! Radcliffe is the ultimate bar tender and Jamaican Patois teacher :) The room staff (especially Jona-Lee) were great and always found a way to get into our room at a non-intrusive time. And, last but not least...our amazing Rastafarian gardener - Shank-I maintained the beautiful tropical gardens!

Finally...The ocean cave...what an incredible property perk! It is like a trip back to pirate times as you enter the dark tunnel that caves its way through to this aquamarine color ocean vista! The water color and views out over the ocean are breathtaking. We'd often eat breakfast at the LTU and watch the dolphins splashing around in the sea below.

We learned that the true personality of Negril exists up on the cliffs where this property is located - to come and only stay on the beach is to miss out on so much of the local culture and gastronomy. Peter has really outdone himself on the design and upkeep of this well kept secret!

Room Tip: Request the rooms away from the road as it can get a little noisy on the roadside at night (this goe...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggaeboyz1, Manager at Villas Sur Mer, responded to this review, September 13, 2012
What a wonderful and beautifully written review ! Thank you so much for taking the time to say and post such wonderful sentiments about Villas Sur Mer, your vacation experience as well as the VSM staff. Here at VSM, we endeavour to make all of our guests feel at home the instant they arrive.

We are so very proud of our unique property & so we tried to help you enjoy every minute spent here - mission accomplished : )

You really were a special couple and we miss you all the time. From arrival to departure you were an absolute pleasure to host.

Here at VSM - we are blessed to have wonderful guests and you both carried the tradition to even greater heights. Kind thanks as well for the lovely things said about the VSM staff - a true team effort everyday allows VSM to shine

Not sure why but I keep missing the dolphins everyone is raving about : ( But one of these days : )

It is true what is often said about our location - the cliffs in Negril does offer the best of both worlds - a peaceful & tranquil environment that allows for easy ocean access, ideal for great snorkeling or fishing and yet it is also just a stone's throw away from the famous 7 mile beach . We continue to revel in it's beauty and we are happy to share it with you again and again. So thank you both for vacationing with us and we need to set the date for your return. Until then ...take care of each other and ...

...Walk Good
Kimi Williams
Manager
Villas Sur Mer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villas Sur Mer

Address: West End Rd, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 45 Specialty Lodging in Negril
Price Range (Based on Average Rates): $$$
Number of rooms: 24
Official Description (provided by the hotel):
This is a 24 room resort: 6 bedroom, 6 bathroom top-of-the-line villa on the ocean side and 11 new lagoon villas. ... more   less 
Reservation Options:
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Also Known As:
Villas Sur Mer Hotel Negril

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