There was a LivingSocial deal that a friend and I chose to take advantage of to stay at the Westender. From the get go, the staff at the Westender were wonderful. Keith took care of our arrangements and when we arrived, we found out that we were upgraded to an ocean-view suite. Every morning, we would sit and read by our balcony as the waves crashed against the cliffs.
The saltwater pool was a perfect spot to read and enjoy the sound of the waves crashing on the cliffs nearby, and I encourage anyone staying here to get a seaside massage. You'll feel lighter, rejuvenated, and just delighted in general after experiencing Tara's healing touch.
The hotel is more remote than some of the others, but it never felt like we were too far away from Negril proper. We could easily take the shuttle into Negril when we wanted to, or to go out to eat. I would advise to travel with at least one other companion generally if attempting some of the more local thoroughfares versus those associated with tourist spots and hotels.
The staff was entirely wonderful, fully committed to providing the best service to its clients. By the end of the stay, I felt like I had made new friends rather than stayed at a hotel. Staff recommendations for places to eat, what beach to visit, and more were all wonderful. One (of many!) nice thing about the Westender is that it's so small, you get to know some of the other visitors to the island by virtue of bumping into each other regularly.
Two notes: the massage included in the Living Social package was for one massage only, so if there is a second person on the trip, that's an added expense! Also, the Westender staff was absolutely professional, courteous, and respectful, but as we were two women traveling together, I did find that some locals in Negril proper were far more aggressive than they might have been if I had brought a male travel companion along.
I cannot say enough about the Westender Inn: from the beauty of the location to the cleanliness of the room to the terrific customer service provided by all staff members (Colleen, Renee, Jermaine, Chris, Keith, etc.) to just the breath of fresh air the inn provides for one who hadn't taken an overseas vacation in a long time - it was just perfect.
I will certainly be visiting again, and will encourage all of my friends to do so as well!