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“Probably not for everybody, but we loved it!” 5 of 5 stars
Review of Westender Inn

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Westender Inn
3.0 of 5 Hotel   |   West End Rd, Negril 03277, Jamaica   |  
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Hotel amenities
Ranked #8 of 91 hotels in Negril
Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Probably not for everybody, but we loved it!”
5 of 5 stars Reviewed April 15, 2013

The Westender Inn is at the far west end just outside of Negril, near Rick's and the Lighthouse. If you want to park yourself in an all inclusive resort, this is not for you. We had a rental car and were glad we did-all except for the driving part :-). The staff is very friendly and the food is great. We were steps from the water, although during the time we were there the waves crashing on the rocks made the little beach unswimmable.

Room Tip: There are four rooms in our buliding - two on the first level and two on the upper that have great v...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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291 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Mississauga
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

Westender Inn has to be the most beautiful hotel/inn in Negril. The place looks exactly like the photos that they have posted on their website

The view from the rooms are gorgeous! You have your own spacious private balcony with a hammock!! Most of all the service is great!

Big thank you to Renee. I called in advance and told her what I wanted and she recommended the room. When we arrived and she walked us into the room my mouth dropped! The room was absolutely amazing!

I will definitely be returning to the Westender whenever I am staying in Negril!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2013

My husband and I stayed at the Westender for our second year anniversary. We decided to stay there based on the reviews. All I can say is that the Westender is more than what people write. There is nothing like experiencing it for yourself. The people there and in the rest of Negril are the nicest people that I have ever met in my entire life.As long as the Westender is there, I will be back!!!! My new home!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cape cod, MA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2013

Out of the chaos of the resorts, bars, etc. the Westender is like being on your own private estate. Extraordinary views, lovely salt plunging pool, soothing veranda outside our room, not to mention the most wonderful and fun employees ever! My two daughters surprised me with this trip for my 80th birthday....what fun! Great restaurant, bar, full fresh water pool! And when we wanted to see the action off we went to watch cliff diving, shopping, new restaurants, snorkeling beaches....etc. The employees make the difference making a visit warm and fun and inviting instead of just another resort. Try it!! You'll love it!!

Room Tip: we loved ground floor facing the ocean.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 7, 2013

My husband and I stayed at the Westender in March thanks to a great deal with Living Social. The location of the Inn is at the end of the West End of Negril (thus the name) and is very isolated from the action in the city. This makes it an ideal spot for those folks who want to get away from it all and unwind. When we travel, we typically rent a car. However, because of the insurance requirements, we chose to forgo this and have the Inn pick us up instead (the current charge is $80 for two people one way). Be very careful if you choose to rent a car. Check your insurance. We checked both our own car insurance and our credit card insurance. This is one of the few countries that neither would insure, which means you need to purchase the insurance offered by the car company. By the time you add this cost, it was quite expensive. In addition, the hotel offers a shuttle for a very reasonable fee ($3.50 per person per one way) and will take you anywhere you want to go. So we ended up saving money by not renting the car.

The property itself is small. There are rooms on both sides of the road, but if you want a view ask for a room on the ocean side. If you are there on a Living social voucher, see if they will upgrade you to one of the suites for an additional cost. They are much nicer than the regular rooms and have just as good a view. This is their slow time so they aren't very busy right now.

The room we were assigned (#4) had a great view. It has a porch with hammock and chairs. The room itself is very small, but adequate. The furnishings are dated (it reminds me of a low-cost American chain) but clean. The bed was comfortable. The air conditioning is marginal and it tends to get warm at the end of the day.

Our voucher included daily breakfast, and this was consistently very good. They offer quite a range of items and you will find all the traditional American types of breakfast foods. We weren't quite as happy with the other meals we had at the facility and found them to be ok but not great (with the exception of the fried chicken which was great).

The service provided by EVERYONE was exceptional. To a person the staff was courteous and friendly. Another big advantage of this hotel is that you won't be bothered by people walking the beach trying to sell you something.

In terms of snorkeling, you can go right off the rocks, but the sights are marginal at best. We went further down in Negril off the cliffs which was some better, and you can also take a boat off the 7 mile beach which is probably the best snorkeling around that area. However, my husband did see two large sting rays right off our room on the last day who hung around and swam with him for a long time. That was thrilling!

Another big treat was the massage that was included in the voucher. It was done by Tara Hayles under the trees just a few feet from the ocean. Awesome. it was also one of the best massages I have ever had, anywhere. Her email is hayles.tara@gmail.com and you can find her on Facebook at Healing Touch Massage.

Overall this was a great getaway and we look forward to returning.

Room Tip: We had Room 4 which was only about 25 feet from the water and had a great overall view.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Falls, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2013

I've stayed at the Westender Inn many times over the years. Just when I think it can't get any better, they go over the top again! The staff, in their clean pressed uniforms with their bright smiling faces, could not be more professional and pleasant. Everything is kept clean and well maintained. The landscaping looks wonderful, and the seaside seawater pool is an incredible addition, and it, too, has a regular cleaning and maintenance schedule that like everything else at the Westender Inn, somehow never seems to intefere with life in paradise.
The restaurant, as always, is awesome. The food is well prepared, beautifully presented, and every dish we tried was delicious. Both Kmar and Sheldon made the best Pina Coladas I've ever had and I've had plenty to judge by.
I noticed several other guests enjoying seaside massages. When I asked about it, they all said it was the best they'd ever had, one even added "and I work at a spa."
Tara came and I had hands down the best massage ever, better than Sandals Negril and better than several locations of the Ritz Carlton. And the massage, with tip, was dramatically less than just the massage at the Ritz (which was nowhere near the ocean)!
Despite the fact that the hotel was nearly full, there was never a time that I couldn't find a completely private and quiet spot by the ocean, or heaven forbid, by the crystal clear pool built in the shape of the island of Jamaica.
Although there is not a spa or a fitness center, neither of which were missed, I marked both of these as excellent as well. It seems that although saying a little more about something is marked as optional, once you start it becomes a required field. It seems perhaps Trip Advisor needs to take a lesson from the Westender Inn and be a bit more flexible!

Room Tip: Just like everything at the Westender Inn, it's all good!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Around the World
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 24, 2013

I stayed at the Westender in March. I have spent years traveling international and stayed at hotels mainly 3-star international to 5-star stateside. My first time in Jamaica, I stayed in an all-inclusive in Montego Bay. Due to increasing prices, economic turmoil, and a great deal from Living Social, I decided to forego the all-inclusive and stay “off the beaten path”.

And off the beaten path it definitely was! Traveling to the Westender will leave you tired, so you will be grateful for the relaxation upon arrival. I traveled with a “friend” (wink, wink), which really helped to enjoy the quiet solitude of the Westender. I almost always travel by myself, and I cannot say I would have come to the Westender had I not been with someone else. It’s just too quiet, and there is nothing immediately close by. I feel uncomfortable always depending on a taxi or the hotel shuttle. And it wasn’t super convenient to leave the hotel to go into town. So, bringing a travel partner to the Westender made this trip the best I’ve ever had in all my years of traveling!

March is a great time to travel, and Negril is the perfect place anytime! You can get a great price and not have to worry about Spring Break travelers. It’s quiet in all the areas and the perfect place to relax with zero worries. The weather is perfect. It rained once for about 10 minutes, even though there were dark gray clouds every day.

As I mentioned, traveling to the Westender is an excursion in itself. I booked through Clive’s Transportation. I’ll review Clive’s separately. However, it was 90 minutes from the airport to the hotel on windy roads. The Westender is *far*...far...far...lol. First there is Negril, then the 7-mile beach, then the cliffs...and then the Westender Inn. We arrived at night, and the gracious receptionist Renee was waiting for us. It almost felt like she was a sister worried because we hadn’t come home yet. Very welcoming, and we were ready to relax as soon as we walked on the hotel grounds. We were given a nice room on the first floor, which was very nice and very fixed up...but I asked for the room on the second floor because even though it was smaller, and the bed was a Queen, it had a hammock and the view was better. A queen bed is not the end of the world. Honestly, any room on the grounds was great.

The room had free wifi, private bath, drawer and closet space, and a small television with (drumroll) DirecTV. The room is very simple, but clean and refreshing. The staff cleans and sprays, so no bugs to worry about. There’s an outside balcony with a hammock to swing. The room has it’s own background music--that is, the sounds of the waves crashing on the cliffs. Very soothing, and most days we turned off the television to be able to hear the waves better.

The grounds are nicely kept. Nothing fancy, just nice and simple, not “manufactured” like the all-inclusive resorts. There are two freshwater pools, and the huge ocean of course. Folks went scuba diving and even swimming in the choppy waters. There is a restaurant close by, and it was nice walking over there to chat with Kenesha, Kemar, and Sheldon. Just a wonderful relaxing time. Breakfast every day was delicious. Pancakes for me, with a side of fruit. Most days we didn’t even leave the hotel for lunch, and just ate again at the restaurant. The prices of the restaurant were more on the higher side. Better prices could be found along the cliffs and beaches, if you’re up to venturing out. However, all the food anywhere we went to was great. I have a vegetarian pallet, so it was harder to find unique dishes without meat. Most of the time I had the rice and peas and some callaloo or other veggies.

The staff was pretty nice. Laid back and unpretentious. From the reception, to the restaurant, to the shuttle (Jermaine), every was nice, relaxed and just friendly. I was happy to be there and didn’t want to leave.

Negril overall is the best place, and I realized I enjoyed hanging out at the cliffs way more than any beach. I just love the water and watching the sunset was the best part of most days. We found ourselves rushing to a restaurant just to catch the sunset. Highlights of our days.
More great things about the stay at the Westender Inn was the local massage therapist who visited the hotel occasionally to give massages right outside. Tara was an excellent masseuse, and I had the best massage ever.

This is an awesome place to relax and just chill out. Once again, I wouldn’t travel to this hotel by myself since it’s so far and so quiet, but with the right companion, it’s a great visit.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westender Inn

Address: West End Rd, Negril 03277, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Negril
#8 Business Hotel in Negril
#10 Family Hotel in Negril
#10 Romantic Hotel in Negril
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westender Inn 3*
Official Description (provided by the hotel):
Westender Inn recently completed three new ocean front luxury log suites. There is something rustic yet stately about log construction and many people love the antique look with modern finishing. Come stay in one of our new ocean front luxury log suites. ... more   less 
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Also Known As:
Westender Hotel Negril

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