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Westender Inn: Traveler Reviews

3.0 of 5
West End Rd, Negril 03277, Jamaica
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30% off room rate
Westender Inn
Ranked #8 of 95 hotels in Negril
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247 reviews from our community

Traveler rating
    197
    42
    4
    4
    0
See reviews for
Families
27
 
Couples
151
 
Solo
16
 
Business
5
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Aurora
1 review
1 helpful vote 1 helpful vote
“Great place to relax but beware....”
3 of 5 stars Reviewed February 12, 2013

This was our first trip to Jamaica and getting the reservation all set up was a breeze. The staff was very helpful on answering any questions that we had. Had a good experience with the overall relaxing feeling that we were looking for. The rooms were cleaned on a daily basis and the maids were so friendly. Our shuttle driver went above and beyond to accomidate our requests to be driven around and even suggested some great places to eat.
But- beware and double check your final bill as they tried to put on additional "travel expenses- to and from airport" which were not included in the initial reservation set up. Always keep documentation available to prove that these charges were not mentioned, otherwise you'll find yourself paying more than what you bargained for.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Jaxter711 about Westender Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westie_Negril, General Manager at Westender Inn, responded to this review
February 13, 2013
The Westender Inn staff are doing an excellent job with guest service, transportation, bar/restaurant and front office operations. We consistently maintain a high quality product (98.7% approval rating) in a clean, safe and friendly environment and want all our first time and repeat guests to leave with an outstanding experience. I am disappointed that your checkout process was a bit bumpy but I am 100% certain it was an honest mistake and not intentional. I am glad we corrected the discrepancy before you left.

Thank you for your feedback. We will use it to improve our processes going forward.

Please come again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, OH
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“High stress people stay away. The Westender is a place to chill...”
5 of 5 stars Reviewed February 7, 2013

We were married in Jamaica on the 29th and decided to spend a few days off the beaten path to get to know Jamaica before going to the hotel we were getting married at. We chose the Westender based on Tripadvisor and like every other review, we were taken back at first by the drive to the property. Once you've spent some time in Negril and experience the noise, intrusions, traffic and hetic pace, you'll begin to understand what makes the Westender a really cool place. Please read this next part carefully: If you have come to the Westender to get beach crazy and go nuts, go to the beach and get nuts. The rest of us came to the Westender to experience a non-spring break type vacation. If the food at the restaraunt was terrible, then maybe you might have a beef...but the food is just great. Breakfast was included in our booking and the meals at lunch and dinner were great. There was a guest chef the week we were there so we enjoyed a price fixe menu our 2nd night there, just out of the blue. I hear a rumor there might be $50 all you can eat lobster coming too!. Right next door is Jackies on the Reef, where I had an insane massage. Nightime at the Westender is laid back and chilled out. I can't say enough about Kaymar and the rest of the staff who just wonderful. It took us a few days to get into the Jamaican groove, and we were more than thrilled to have begun our new lives together at the Westender. Take a chance and get out to the country. Once you've stayed near the beach or the highway and then experience the quiet of a night at the Westender, you'll be sold. Don't stay there and then complain that it wasn't near anything. Thats its charm. You can be where ever you want to go in 10-20 minutes and they'll come bring you home. Meanwhile, you get the peace and quiet at night that you can't experience in the thick of it all. Much respect to the Westender and their staff.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 8 more reviews by rswartz68 for Negril
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Virginia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
“Hope to Make it a 3peat”
5 of 5 stars Reviewed February 4, 2013

Just got back from my second stay at the Westender. As on my first trip, the staff could not have been more friendly or helpful. And as before, the food was very good. My room faced the ocean and was cleaned regularly. I was fortunate enough to be there during the week that a guest chef/musician cooked a couple of outstanding meals and provided entertainment.

If you are looking to be close to the Negril action, or on a sandy beach, do not choose the Westender as you will be disappointed. However, if you want to spend your vacation in a laid back environment with gorgeous sunsets at your doorstep; you can't go wrong with the Westender. I went for regular walks on the area roads and never encountered panhandlers that can be a nuisance on Negril Beach. There is frequent (& reasonably priced) shuttle service to the beach and the resorts on the cliffs.

I hope to make this a regular trip.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Amazing sunrises and sunsets”
5 of 5 stars Reviewed January 31, 2013

WOW! We just got back from our second vacation at the Westender Inn in Negril, Jamacia and we are ready to book again for next year, (January 16-26). The staff at the Westender were perfect hosts and went out of their way to make sure everything was perfect. We had a great time! The rooms are comfortable and the view is great! Johnny Mo "The Singing Chef" was a blast and the food was amazing.Thank you to everyone at the Westender for some great memories....again!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marty M about Westender Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“The second time was even better!!!”
5 of 5 stars Reviewed January 30, 2013 via mobile

So i thought that after my first stay at the westender inn i would have a hard time topping that vacation. I WAS WRONG!! When we checked in on january 19th 2013...oh wait, when we got thru customs, the driver, Nelson, was there waiting for us with a big smile saying "hey mon" like we were just there yesterday. He remembered us and that our first stop had to be jerkys for some chicken and a red stripe!! When we got to the resort the entire staff was the same way. From The smallest detail to anything we wanted they came through. The rooms were clean. The food was even better than i remembered.( dont miss breakfast with kamar.) We still loved the remote location. It is located just outside downtown negril so you dont have to deal with the traffic and hustle and bustle of the city. Quiet nights, unless you dont like songbirds and roosters at daybreak with a gentle breeze...sunrises, sunsets, both incredible. My wife and i renewed our vows for our tenth anniversary and rene lined everything up. The pastor, the flowers and the photographer. All at a reasonable price i must say. Skip the big resorts and come to the westender to really be pampered. Another vacation i will never forget.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mallardman about Westender Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westender Inn

Also Known As:
Westender Hotel Negril
Westender Hotel
Address: West End Rd, Negril 03277, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#8 Family Hotels in Negril
#10 Romantic Hotels in Negril
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Westender Inn recently completed three new ocean front luxury log suites. There is something rustic yet stately about log construction and many people love the antique look with modern finishing. Come stay in one of our new ocean front luxury log suites. ... more   less 
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