We had a memorable stay at Catcha Falling Star. This is a "get-a-way" that is a must do. We stayed at the Sun Suite and we were not disappointed. Our reservation and stay went as planned and the entire staff must be complemented. The rom a bit small, but was very well kept. Houskeeping staff were spot on, clean bathroon daily, clean fresh smell as you open the door after leaving and returning.

The view was breath taking... very romantic settings, the sunset and overall, cliffs and we even saw the dolphins while relaxing and meditating on the pool deck. Ivan's is awesome !!! Service excellent. The entire staff overall were made us feel like "home away from home" The management staff were always visible and the smiles from all members of staff was forever there. Tanika is a must have at any hotel and is a BIG asset to this establishment. We are looking forward to another memorable stay.

I am traveling to Negril in November 2012 and staying for 30+ days . I emailed Catcha Falling Star "Cliffs stay@catchajamaica.com 2 times within 2 days of each other. I sent them a private message on the Negril.com website ( following day) on which they are a sponsor and I sent them a private message on their Facebook page asking for a quote for the 30+ day stay that I had planned. After 2 more days, without response from Catcha or their reps, I posted on their Facebook page and asked "if this is how they normally conduct business". Their response.....erase my post.

I have never stayed at Catcha and now, I never will but this speaks volumes as to their customer relations and any void of the customer care of which I am accustom from other Negril hotels that actually appreciate paying customers.

It should be possible to give 0 stars, it is certain it is deserved! The form asked for when I traveled, my response is inaccurate.

We stayed at catcha star in august and at first when we approached the entrance we thought we had made a mistake but we were greated by the most pleasant lady sorry we forgot her name. The ambiance of the property was truly romantic especially at night my partner was very impressed with the ambiance of the place .Guys this is not Ritz Calton but i can tell you i have stayed at 4 star all inclusive hotels in the past and there rooms were not as well kept as the ones at at catch star. We also had a beautiful view. We had to leave early due to the threat of a hurricane but we sure will be back. Just one thing we missed the all inclusive deals but the plus is there are great food in negril.

My husband and I stayed at Catcha from 10/2/12-10/9/12 for our 6th anniversary. We stayed in the Pieces room, which I frankly hated. The room is small, the bed is lumpy, the bathroom is tiny, the outdoor shower does not drain well. The AC works well, but in order to run it you have to close all of the wood slats, which means there are no windows/sunlight. It was hot and we ran the AC all week, which made it feel like we were in a cave. I also found the furnishings shabby. There were tiny ants everywhere in the room. This room is also very close to the street and nightly there were extremely loud dogs barking and howling. The property across the street has a ton of dogs and they are LOUD. However, I did hear better things about other rooms, so I think I would've had a different feeling about this trip if my hubby would've booked a different room--specifically one of the modern rooms in the building rather than one of the cottages. The cottages just aren't my style.

I also found parts of the grounds run down in small ways. In several areas the path lights were broken and needed to be replaced. This sounds picky, but because this resort is on a cliff this is a saftey issue. The hot tub was inoperable our entire trip. Some of the pads of the beach chairs looked very worn and dirty. These are all small things that could have been fixed easily and it's a shame they weren't attended to.

We got an excellent rate on our room due to the construction. They extended Ivan's bar and it is lovely. The new building that they are working on also looks very nice. The construction was only during the day and did not really affect us. I'm hoping that they get around to the things I mentioned above once they finish the construction of the new building. Ivan's Bar is complete and like I said, it's beautiful.

The good:

Staff is very friendly and will accomodate you in every way possible.
Ivan's food/drinks are excellent (but do take a long time coming)
Housekeeping is immaculate.
The cliffs/sunset are beautiful.
Very laid back and relaxing place.
Right next door to Rick's Cafe.
Never had a problem getting beach towels.

The Dissapointing:

The Pieces Room in general
The snorkling gear, while provided free of charge is in sorry shape.
The hot tub being out of order.
No shampoo/conditioner provided in the rooms... only bar soap.
Minor maintenence issues that were not addressed, such as path lights being out.