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“Inviting atmosphere - boutique style resort” 4 of 5 stars
Review of Azul Sensatori Jamaica, by Karisma

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Azul Sensatori Jamaica, by Karisma
4.5 of 5 Resort (All-Inclusive)   |   Norman Manley Blvd, Negril, Jamaica (Formerly Azul Sensatori Jamaica All Inclusive)   |  
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Ranked #17 of 90 Hotels in Negril
Calgary
1 review
5 helpful votes 5 helpful votes
“Inviting atmosphere - boutique style resort”
4 of 5 stars Reviewed April 14, 2013

One couple we traveled to the Seashore Bay with had accompanied us to the Riu Palace in Negril the previous year and we all had a fabulous time there, so this resort had a lot to live up to. I must admit, on my first day at Seashore I was missing the beautiful lobby piano bar and the huge selection of buffet food and a la cartes that we'd had at the Riu. But by day 2 at Seashore, we were getting into the swing of staying at a smaller resort.

The staff at Seashore Bay (as is mentioned many times on this site) are amazing. The ones we especially loved were Simone, Cleon, Oryen, Alee, Lensworth and Junior. Just the fact that I know many of their names says alot because I am not one who usually gets to know the staff on a name basis.
The resort is going through a major renovation so some wings of the resort were closed. I had gone to the front desk on day 2 looking to switch to a king bed room because I had been put in a room with 2 double beds that could not be pushed together. There were no king bed rooms available, so we upgraded to a suite which had a kitchen, living room, large bedroom and large bathroom at a price that I though was very fair. They did compensate somewhat because they weren't able to provide a king bed room for me. Another couple we were traveling with also did the upgrade.

The food at this resort is very good. I loved the fact that food was available in the snack bar during the hours that the buffet and restaurant were closed, so if you missed the lunch buffet or something you could always get food anyways. I think the selection could be broader at the buffets. There was usually about 6-7 offerings of hot foods/sides, a salad bar, cheese/meat/fruit and a selection of desserts. For lunch and dinner they always had a station open that was serving something different each day such as quesadillas, leg of lamb, seafood pasta, etc. I'd like to see maybe 10-12 hot food choices instead of 6-7, but the food was always tasty and well prepared. The a la carte restaurant, which was alternating between Italian and Caribbean every 2nd night was amazing. The food in there was presented beautifully and was very flavorful. We ended up eating dinner in there almost every night. The staff in the restaurant was excellent and we loved eating in this fine dining restaurant on the resort.

The beach is quiet and beautiful. We walked down to the more central part of 7 mile beach a few times and it was loud, full of small kids and very crowded. We felt a sigh of relief when we got back from our walks and were thankful ours was so much more serene.

Overall, all 6 of us had a fabulous week. The weather wasn't the greatest, but not awful (but that's not Seashore Bays fault!) I am wanting to go back to this resort once the renos are complete, hopefully it will be affordable to us regular working folks :) It looks like it will be seriously gorgeous judging by the photos of the plans.

Room Tip: We upgraded to a suite because there were only a limited number of rooms with a King bed (some wings...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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439 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 13, 2013

We stayed at Seashore from Mar 22 - Apr 5th. Overall, we enjoyed the hotel - the rooms were dated, but clean - the food was good, the staff was friendly, the beach was awesome and so were the sunsets! We liked the fact that it was a smaller resort so it was easy to get to the bar, the restaurants, the beach. Our only peeve was that they did tend to run out of things at the buffet, the grill and even at the bar - not the employees fault at all and they did feel bad when you wanted something they couldn't give you! So someone needs to step up with that - I mean to run out of RUM at a Jamaican hotel and an all inclusive............. not good! But whatever, we were on vacation - so all was good! The water and beach were awesome - beach kept clean and the water was great to swim in and you could see fish, starfish, stingrays without a mask or anything on a calm day. The sunsets were great too - had a couple of cloudy days, but even that made the sunset beautiful in a different way. Can walk along the beach for a ways - all the way to Negril if you want (we almost got there one day, but decided to head back) and you can check out a couple of the resorts the other way until you hit a dead end at the tip of the bay. All in all a great place to get away - at the tail end of our vacation we got the beginning of the renovations so we hope they can do that without it being too disruptive as it is a great little place. Not sure what will happen once the reno's are further under way and then complete as it looks like it will be a 5 star resort for sure - so we're glad we got to experience it the way was and look forward to seeing how it will turn out.

Room Tip: all rooms have a view of the ocean so you can't really go wrong but we had a better view on the...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 13, 2013

Based upon the reviews and the cost I had high expectations. I got a really cheap last minute rate and I got about what I paid for. Place is under construction, loud noises all day, Carib. Restaurant closed for construct, Italian wait list ridiculous, food at last only restaurant very average. Bingo?! Front office disorganized, phone system shut down my first day, wi-fi went out day 3,4 apologized and offered free stuff that morphed into a sales promotion. Really tacky. The resort is very nice looking, staff is polite just some of them are busy talking to their boyfriends. I will for sure not go back. Found a great place up the street, cheaper, nicer, smaller, great staff, on the beach, perfect, and I am not revealing the name.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2013

We travel south every year for the past 7-10 years. Booked this resort after reading all good reviews on this website. Unfortunately our experience was different. It feels like we just returned from another resort. Bad food, old rooms, bad quality drinks in a bar. One day we were told they run out of beer, another day there was no juice. I could not sleep because of the loud noise from very old air conditioner. They started ‘minor renovation’ using excavator. Forget about using the pool or relaxing at the bar! Noise is so loud you cannot be around that place for a long time.
For the money they ask we could easily go to 5* Mexico or Dominican resort.

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2013

Looking for a hotel with great value, location is on the beach with a great views and terrific sunsets, the food is tasty! This is it. I loved the fact we did not have to walk too far to get to the hotel room and the main dining rooms were close to the pool area.
The hotel is in transition & renovations but in perspective we didn’t hear the noise on the beach – so don’t let it stop you!! If you’re looking for a great beach and to wind down and enjoy the sun. This niche hotel will deliver!
Carry some bug spray – “YOU” will need it in the evening. A few sandflies on the beach but bug spray will help. Great location! We saw a starfish, stingray and a few jellyfish – plus the guests from the US and Canada are so friendly. Keep an open mind. Hope the pictures help put it into perspective.
We had a great time!!

Room Tip: we stayed in 6204 - Building 6000 - all the buildings are 3 stories -
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okanagan Valley, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 12, 2013

We stayed at the Seashore Bay March 18-25.

This resort has a lot going for it, although with the past few reviews during the construction phase, it seems quite a bit different than when we were there.

This is a smaller resort with everything conveniently located and it only takes a minute or two to walk anywhere on the property.

Our room was dated, small, and had very poor water pressure. On the plus side, it was very clean, quiet, with a view of the ocean and a spacious balcony. I had requested a room on the top floor in a quiet area away from the road and got it.

The food was really good for an all-inclusive, especially the Italian Restaurant, We went there 3 nights during the week.

The staff was very friendly and helpful in any way they could be. If you needed anything, they would help you with a smile at all times.

The beach is really amazing with calm, clear water. It is probably one of the best I have seen. We were able to float on air mattresses most days while there.

I have stayed in quite a few all-inclusives before and have to say this is one of the best places for the things I look for in a holiday. It wasn't a big mega-resort where you maybe have more dining options, pools, glitz, etc. The shows at night aren't big productions, but it is something to do and the staff really try hard.

It has great food, staff, ambience, is low key and the beach is a 6 star. Their security people really watch out for you.

We picked people up at the Rius on the way back to the airport, and we were glad we chose Seashore.

It sounds like it's not that great for the people there during the construction. They should maybe close it during construcion or offer it at a deep discount and let people know about the inconveniences.

Room Tip: Ask for top floor in a quiet area
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 12, 2013 via mobile

We were not informed they were starting renovations in April. Restaurant totaled the first day we were there with a jack hammer starting at 9 am. Terribly loud excavator being used in lobby area. Over all ruined our hard saved up for vacation. The positives are the staff trying but over worked majorly. The prices are going to be sky high once construction is done so we will NOT be going back to this resort but we will go back to Negril because the 7 miles of beach is the best I've seen yet .

  • Stayed April 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Azul Sensatori Jamaica, by Karisma

Address: Norman Manley Blvd, Negril, Jamaica (Formerly Azul Sensatori Jamaica All Inclusive)
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 90 Hotels in Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Azul Sensatori Jamaica, by Karisma 4.5*
Number of rooms: 108
Official Description (provided by the hotel):
Jamaica’s very first AZUL Sensatori Hotel on the world famous 7 Mile Beach of Negril. Featuring the renowned Gourmet Inclusive® concept by Karisma, the 136 Ocean View room AZUL Sensatori Hotel brings together spacious facilities with unlimited activities and services. The AZUL Sensatori is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The highlights of the hotel are the two Adults-Only sections with romantic Honeymoon suites. The property also features a separate area with accommodations for families up to 2 Adults and 3 Children. ... more   less 
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