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“Don't Go There” 1 of 5 stars
Review of ClubHotel Riu Negril

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ClubHotel Riu Negril
3.5 of 5 Resort (All-Inclusive)   |   Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica   |  
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Ranked #45 of 90 Hotels in Negril
A TripAdvisor Member
“Don't Go There”
1 of 5 stars Reviewed July 7, 2005

If you want to have a reasonable price with a very good services of an All Inclusive Hotels and Resorts, DO NOT GO TO RIU NEGRIL in JAMAICA. GO to Moon Palace, CANCUN.

This Riu Hotel has only two buffet restaurants. There are closure for 2 hours between the two. EX: If you wake up 10:00AM, you have to wait until 12:00PM for your lunch. There are 3 so call fancy restaurants requiring reservation but food is bad, wine is terrible.....

There is only 2 small swimming pools, beach is ugly and no wave......


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3,784 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Borders Scotland
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 4, 2005

BRITS BE AWARE After being moved to this hotel from its sister hotel nextdoor (Tropical Bay) we were put in a very nice suite. It was quite a walk from the main hotel to our suite, but was nice and quiet. The suite was excellant and this hotel merits its 4/5 stars unlike Tropical Bay. The food choice was very good but similar problem regarding Tipping Unless you are prepared to tip be prepered to wait at bars.

  • Stayed May 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
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4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 3, 2005

Would return again to theClub Hotel Riu Negril. We stayed from June7th-21st. From the moment you arrive you are made to feel welcome.
The rooms are kept spotless by the maids. Would advise a room in block's 1 or 2, as the other two blocks are a fair walk to all activities.

Visit Kelvin in the resteraunt for your breakfast omlettees, wicked.
The beach / pools are kept clean. the palms on the beach shade you from the heat, advise you get to beach early to get your spot.

Had a couple of days of very heavy rain, but it's all over in an hour or two.

Beach bar crew are very good, ask Garry for a Bob Marley, awsome.

All in all it was a wonderful holiday, the people could not be more friendly.

Only gripe we had was the mozzies, take repellent with the highest concentration of DEET you can obtain.

  • Stayed May 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 30, 2005

We've just got back from a 2-week stay at the Riu ClubHotel. All in all it was fantastic. We flew with Lauda Air and the flight was good for the diet: they don't give you so much to eat so take a sandwich on board. The transfer to the hotel was 1 hour 15 mins, and when we arrived, the check-in was super-fast. We had requested a room in building 1 or 2, and we got a room in Building 2. I would recommend these buildings as they are closer to the restaurants and pools. The room did have a musty smell but it wasn't terrible and we soon got used to it. Our clothes all smell musty now though, due to the room smell and the general humidity in Jamaica. We had a king-size double bed, not 2 singles together as I had read in other reviews. The room had mosquito screens so we didn't have to use the plug-in repellent we had taken. All in all, it was clean and comfortable.
The food in the hotel was great! Lots of choice, and always fresh and tasty. The fruit was disappointing, particularly the melon which tasted of nothing, but the delicious pineapple made up for it. we ate at all the restaurants. Sir Andrew was great. (Again, there was a musty smell there too when we looked round by day, but fortunately it had disappeared by evening.) The service was very slow at Shadows restaurant, so I wasn't even hungry by the time my food arrived, which was a shame as it was delicious. We ate at the Brazilian restaurant, Luigi, which was ok but nothing exceptional. Watch out for the wine, particularly the white wine, as it's inbelievably bad! Jamaican beer is better, thank goodness... The Jerk Hut on the beach serves great jerk chicken at lunchtime.
The best thing about the hotel, in my view, was the entertainment. The entertainment team on the beach organised great daytime activities (Aqua gym, a crash-course in reggae dancing, volleyball and water-polo matches, etc.) They were really friendly and lots of fun. (Look out for Hot Dog and Rocky: they'll have you in stitches, and Nyanka is also very friendly). It's a great way to meet people (and win mini-bottles of rum!) The evening entertainment was also good, especially the steel band. Make sure you see them: they're excellent.
The beach was clean although the water was not as clear as I had hoped. We often took a taxi from outside the hotel and went to Sun Beach, a bar on Long Bay, about 10 mins from the hotel. The taxi cost 5$ per person, there and back. It's well worth it: the sand is even softer and whiter than on Bloody Bay beaches, and the water is crystal-clear and turquoise. You don't need to pay to use the beach there but you do need to buy a drink at the bar. Believe me, it's worth it. On Sunday evenings, they have a special offer of a lobster supper on the beach, with a live reggae band. You pay $28 per couple. We didn't go there as we discovered it too late. Instead, we ate one evening at Conch Hill, another bar/restaurant on the beach of Long Bay. We ate pasta with lobster, and then a dish of mixed fish, including lobster. It cost $35 each for that meal (including wine - European, hooray!! - and a taxi to and from the hotel), and it was delicious.
If you go to Sun Beach, ask for Marsha, who has a hut next door where she gives wonderful massages using aloe gel. The hotel charges $50 for 30 minutes of massage; Marsha charges $30 for 45 minutes. She also braided my hair for $25. We also went on a jetski while there, which cost $35 for 30 minutes, compared with $40 for 15 minutes at the hotel. You get stunning sunsets from Sun Beach too, if you're lucky cloud-wise.
The weather was generally good. We went at the beginning of the rainy season, and we had some rain every day, but to be honest, it was a relief after the scorching sun. The storms usually passed after an hour or so. The rainy season also means mosquitos though. I believe insects are always a problem but more so in this period. I had repellent but nonetheless got massacred (about 100 bites of varied size). make sure you take an insect repellent, and the more chemicals, the better! (I got eaten alive when I had run out of a Deet spray and only had one containing natural ingredients.) We always left the beach at 5.00-ish, as that's when the sand flies come out.
We went on different excursions. I really recommend the Mayfield River walk, in which you walk up a waterfall. (It isn't steep. You sit in various parts of the river and get massaged by the water.) Take water shoes if you can; otherwise they rent them out there. Our guide was Tyroy, and he was great. We went on this excursion as a group, by taking a taxi from outside the hotel. We spent $20 per person for the taxi, and $10 to enter Mayfield Falls. Had we gone on the same excursion organised by our tour operator, we would have spent double. Having said that, we did go on an organised tour on the Black River, as there were different stops, and it was well worth the $90 we paid per person.
Sorry if I've gone on a bit...I'm sure you can tell that it was a wonderful holiday. to sum up, take insect repellent, casual clothes and lots of dollar notes as changing them can be difficult and tips are expected everywhere. Email me if you have any questions. Have a great holiday!!

  • Stayed June 2005
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 27, 2005

Man! Where should I begin? Being greeted with drinks? The immaculent smeling and clean room? The staff theat waited on you hand and foot? The cuties? The food? The Riu was all that and a bag of chips! Drinks were off the chain. The Entertainment was so-so more family oriented. The club was quiet unitl my crew turned it out and closed it down! Never got the chance to experiwnce Sir Andrew restaurant. Never got up early enough to make reservations. Because this was a recently built hotel, the beach was under developed. the sand felt more like dirt with pebbles and the sour smell from the nearby swamp was a real turn off. The plus side of that was me and my crew were able to sunbathe on the beach without being harrassed by vendors and hustlers. Major coolness and worth every penny!

  • Stayed August 2004
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
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1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 26, 2005

I visited Riu negril with my 10 yr old-we loved it! The staff in this hotel work their butts of to keep people entertained and happy. The buffets are themed every night and require no reservations-I ate fresh fish/seafood both lunch and dinner. The salad/fuit bars were fresh-and staff attended tables even though it was a/i buffets. My daughter wandered at her leisure safely-met friends and all the kids loved the staff and the resort. The beach was groomed nightly as were the grounds/pools. We waterskiied, jetskiied, paddled, suntanned, swam, and laughed our heads off. As for bugs, the distance bldgs etc., its all relative-I have walked 15 min to get to the pool at the MGM Grand in Vegas-it took me all of 2 min at this place. I live in Canada, if you like bugs, try our mosquitos on for size. As for terrible service and lousy food, NOrth America has its fair share. This resort won't disappoint if you are a content/happy person that enjoys travelling and new experiences.

Stayed June 2005
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, England
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 26, 2005

We have recently returned from a two week holiday at the Club Hotel Riu in Negril, Jamaica (15th June 2005). May I firstly say what a beautiful hotel it is with a lovely private beach and excellent entertainment staff. Where they get their energy from I don't know (possibly the Vitamin G!!!)

On the 3rd day we made the unfortunate mistake of leaving our safe key in the room (stupid I know a case of 'you've got it haven't you?). When we returned to our room having thought we had lost it, we had to have our safe drilled at a cost of $50, a small price to pay as I prayed that our passports and tickets were still there. After a quick check, as we were leaving for the sunset cruise, our tickets, passports and what we thought, were there.

The next day we decided to check our cash, as it is an all inclusive resort you need very little spending money (as there are no shops apart from 2 mini gift shops on site) except for the excusions which you can pay for by credit card. We discovered that $200 and £60 was missing, upset but so relieved that we hadn't been wiped out completely. How clever that whoever stole from us only took a portion and then locked the safe after themselves - the lost safe key was never discovered nor the thief.

We reported it to the hotel who asked if we wanted the police informed, whats the point? it was our stupid mistake and would never be found as we discovered the loss 24 hours later.

Before I forget, yes there was a horrible musty smell in the room when we first arrived but disappeared after a couple of days although our clothes all had to be washed when we got home as the smell lingered on them.

Enough of the rotten stuff - now for our verdict on the resort and hotel.

Don't go to Jamaica thinking you can go out on your own after dinner, its not a place for a stroll. Hence we didn't explore on our own.

The excursions were wonderful, did swimming with Dolphins, went to Dunns River Falls (a bit scarey to start with but well worth the effort), did the sunset cruise (no sunset!), did the Appleton's tour (bought toooooo much!), went to YS falls, also did the Cros safari. It was a bit like escapee day but we had a great time.

Would we ever return to Jamaica - No. Its a poor country and there are beggers and poverty in evidence. you feel a bit guilty at times. Although the country itself is beautiful with lots of greenery and colour. The people are very friendly but, after our experience not trustworthyly.

Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Negril

Address: Bloody Bay Beach | Norman Manley Boulevard, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Negril
#27 Top resorts Hotel in Negril
#30 On the Beach Hotel in Negril
#35 Romantic Hotel in Negril
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — ClubHotel Riu Negril 3.5*
Number of rooms: 420
Official Description (provided by the hotel):
* Located on Jamaica's west coast in Negril * Located on the beach front * Complimentary sun loungers on the beach * Main building and four 2-story annexes * Surrounded by 45,000 m2 / 56,000 sq. Yards of lush gardens * 9 km / 5.5 Miles from Negril's West End * 7 km / 4.4 Miles from various shops * 80 km / 48 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
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Also Known As:
Riu Hotel Negril
Rio Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril

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