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“Boutique Hotel great place to meet friends and totally relax” 5 of 5 stars
Review of Grand Pineapple Beach Negril

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Grand Pineapple Beach Negril
Norman Manley Blvd | P.O. Box 3050, Negril, Jamaica   |  
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Ranked #31 of 90 Hotels in Negril
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Boutique Hotel great place to meet friends and totally relax”
5 of 5 stars Reviewed April 7, 2013

Arrived with Virgin Atlantic on 17th March 2013. Late at night and raining, we were shown room 45. We upgraded to the beach cottage, room 45 is on the lower floor at the back of the resort with a great big tree next to it and the service road outside the window.... We were not for staying! We were moved the following morning to room 42, upper floor near the reception, huge four poster king size bed, ceiling fan and air conditioning - Great room. The staff, service, and atmosphere at Grand Pineapple endear you to the wonderful people of Jamaica. The food is very good, nothing fantastic, but tasty, good choice and very fresh. We never went hungry!! The location takes a little getting used to. A public beach but it is manned 24/7 by great security staff who keep the locals well away from you. There are some interesting characters to watch. Always felt safe and great we could leave all our valuables on the beds whilst we went swimming out to the floating platform. The hotel is a boutique hotel so you meet friends very quickly and easily and the staff get to know your needs!! - Rum and coke, rum punch etc lol. Plenty sun beds, no problem seating around the bar, just enjoy the entertainment from your table!! Music in hotel stops at 10pm but Alfreds starts then! Little interruption to sleep though. Enjoy the morning sunshine, chill in the shade in the afternoon then watch the most perfect sunset in the world with a cocktail from the great bar staff. Thanks Alex and your team, hope we come back to see our friends again next year.

Room Tip: Avoid room 45. The rooms across in the garden look like they will be quieter. Just crossing the road...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeticiaA17, Manager at Grand Pineapple Beach Negril, responded to this review, May 14, 2013
Thank you so much for your review! I'm so glad to see that you enjoyed your vacation with us. At Grand Pineapple Negril, we take pride in providing a friendly and relaxing environment for all of our guests. We always want to ensure that all of your needs are met and it seems the staff at Grand Pineapple Negril did just that. We would be more than happy to welcome you back in the future!

Have a nice day.
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363 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
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English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2013

Had the BEST time at the hotel! Everyone is soo nice and the food is to die for! It is my new favorite vacation spot! It is a great place for a family vacation, soo much to do!

You always feel like you are a part of the family while you stay. You live in your bathing suit, so you don't need to bring much. Unless of course you want to donate items. They are very grateful! My family and I did that the last time we were there, went to goodwill. So awesome!

Room Tip: Beach Side is the best!
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeticiaA17, Manager at Grand Pineapple Beach Negril, responded to this review, May 13, 2013
Thank you so much for your great review of Grand Pineapple Negril! I'm so glad that we were able to exceed your expectation and make this an amazing experience for you and your entire family.

Come back to your second home soon! :-) We look forward to your return!

Enjoy your day.
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Coquitlam, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 5, 2013

Just returned from 15 days at Grand Pineapple, which was absolutely wonderful. This was our 2nd trip here and again we have rebooked to return before we even left there. All the staff here are wonderful, ensuring guests have everything they need or they will go out of their way to ensure you get what you need. The food was varied with each evening being a different selection of foods. Sean in watersports along with the others worked hard to ensure towels were available and would gladly take you out for a sail. We had absolutely no complaints of any kind and we met lots of other nice guests to chat with..The beach there is the best, always clean and plenty to keep you busy, including paddle boards, kayaks and of course sail boats. Rooms are cute and quaint with everything you need to be comfortable. Can't wait to return and already the countdown is on...

Room Tip: We chose to stay on the beachside both times but daily would cross the street to the gardenside..bot...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeticiaA17, Manager at Grand Pineapple Beach Negril, responded to this review, May 6, 2013
We are very grateful for your excellent review. After your amazing vacation at Grand Pineapple Negril, I know your second stay with us had a lot to live up to and I'm so glad we were able to meet your expectations. I will be sure to share your review with our General Manager and staff.

Thank you so much for posting such a wonderful review of Grand Pineapple Negril.

We look forward to your third visit with us in the future!

Have a nice day.
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Philadelphia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 3, 2013

In 2000 we found this little hidden gem and fell in love with it. People always ask us why don't we try other resorts or areas of Jamaica and the easy answer is that we know this fits us perfectly so why be disappointed going somewhere else?

This trip was March 23-29. We had room 35 on the beachside, upon setting down our bags we were thrilled to see the towel art and flowers placed upon the bed. We had a small issue with the air conditioner but after reporting it to the front desk Kerry Ann and Riccardo quickly had a new air conditioner installed. The rooms are simple and modest but always clean. The housekeepers were great, our bathroom and floors were spotless.

We were thrilled to be here again because Sandals at one point was going to sell the property and we thought we would never see this place again. Upon being checked in the resort manager came out of his office to great us. AlexanderPike is one of the best managers I have ever seen! He is hands on with the staff and out mingling with the guests at breakfast, lunch and dinner. We are very happy to see the resort in his very capable hands.

Through the years we have been here where the food was just good to just ok to very good. I think this year the food was very good. When I come to Jamaica I want to eat Jamaican food and there was always authentic options. i can never get enough of it! Breakfast, lunch and dinner were all good in my option and if you don't like it you can order from the grill and get a burger or grilled cheese and french fries.

We quickly noticed the familiar friendly staff members. Joseph in the dining room was the first we encountered and we gave him great big hugs! He has been one of the staff that we have known since 2000 and he was a sight for sore eyes. Joseph is always one of my favorites every trip. Jacqueline is another staff member that returned after the shut down and she is so sweet and such a pleasant lady. I really enjoyed talking to her everyday. We met Nicholas for the first time this trip and he was also such a pleasure during our week, he always had a smile. Marvette is another returning staff member that we love to death but were a bit disappointed that she did more behind the scenes work this time and was not out in the dining room interacting like years past.

Now onto the bartenders. Who does not love their bartender? Well the biggest news durning our stay was a VERY BELOVED bartender named Andrew came back home to GPN durning our stay. Trust me when I say the resort was not complete without him! We were thrilled to be there when he returned. Gharveri took such great care of me that I coined myself " the white wine lady" because I was at the bar every night asking for white wine which they tended to run out of nightly but he made sure I was happy :). One other bartender that impressed us was a new one named Vinton. This guy never stopped, he was the hardest working guy we have ever seen.

One other staff member that took very good care of us was the sports guy Sean. Sean was always asking how our day was and got us chairs and towel each day. You can always get your own towels in the sports shack as well.

And finally my report would not be complete without mentioning the one man that we met in 2000 that showed two strangest from Philadelphia PA what true friendship means. Courtney the carver is one of the most special people we have ever met and he is now like a brother to both my husband and myself. I am not sure we would have returned for our second if it was not for Courtney's friendship.

There are so many other great things about this resort so please feel free to reach out to me if you have questions. We will be back in 2 years no doubt!

One love,
Heather

Room Tip: There is a beachside and garden side. The beachside rooms are just steps away from the restaurant th...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeticiaA17, Manager at Grand Pineapple Beach Negril, responded to this review, May 6, 2013
We are so thrilled to hear that you had such a marvelous vacation with us. It's great that we were able to meet your expectations again. I'm so happy to hear that our staff was able to make your vacation so enjoyable. We always want to ensure that our guests are comfortable and entertained during their entire stay. Thank you so much for your review and we hope to see you again.

Enjoy your day.
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Brainerd, Miinnesota, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2013

We stayed at the Grand Pineapple from February 23, 2013 to the 28th. The staff was so friendly and willing to go the extra mile for anything we wanted or needed!! Antoinette (guest services), Ghavri (bartender), James (sous chef) and D'Von Whilby (security) all deserve an A+!!!! D'Von was so friendly and helpful and does an awesome job in his position! The food was fantastic and James went the extra mile one afternoon and made us some appetizers on the "off hours" and brought to us on the beach. Antoinette helped my boyfriend walk the resort and pick a big bouquet of flowers for me as a surprise. They are so many intimate things about this resort that we treasured. We are going back already in May!!! Each one of these employees are an asset to Grand Pineapple and made our stay extra special. I give this five stars because of them!!!

Room Tip: We are going back and thus time staying in a cottage on the beach. We stayed beachside before in th...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeticiaA17, Manager at Grand Pineapple Beach Negril, responded to this review, May 6, 2013
Thank you so much for your kind review of Grand Pineapple Negril. I'm so happy to hear that our staff was able to make your vacation so enjoyable. Providing excellent customer service is very important to us and it is always our pleasure to serve. We are very happy to know that you had a fabulous vacation with us. See you soon!

Have a nice day.
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Litchfield, New Hampshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 30, 2013

My husband and I went to Grand Pineapple beginning of March. We have been to Jamaica about 20 times so we know the island .You can't beat the price of this resort. The location is great. The rooms are clean, but need serious updating. The balcony is very nice if you get a beachfront cottage. The staff is fabulous. The manager is very present ,friendly and accommodating. The dining and bar staff are great, warm, and efficient. The food needs help! Breakfast is good, but lunch and dinner are often limited and not well cooked. I know Alexander Pike is addressing this, but there needs to be a little more entertainment at night and a little mood lighting. All in all, we would go back for the location, beach, and staff. I would suggest eat out a couple of nights to break it up. The taxi drivers were great. Shout out to Vinton,the dining managers,and Alexander Pike. All in all a good place for the price.

Room Tip: Get a beachfront cottage
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeticiaA17, Manager at Grand Pineapple Beach Negril, responded to this review, May 6, 2013
Thank you for taking the time to review us. I'm so happy to hear that our staff was able to make your vacation so enjoyable. We always want to ensure that our guests are comfortable during their entire stay. We appreciate your feedback, I will be sure to forward your review to the managers. We hope to see you again.

Have a nice day.
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Glace Bay, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 30, 2013

ok...let me be completely honest...this was our first time to a 3 1/2 star resort and such a small one...turns out it was our best trip yet. The food was amazing. The staff were so friendly and helpful. The grounds were always clean with workers out busy making it even better. The crossing guards are outstanding as well as the taxi drivers. The best part about going to a small resort is you are not a number but actually a person. Everyone remembered our names and greeted us daily with a big smile and compliments :) now who doesn't like to be complimented...this place was genuinely good for the heart and soul. The beach was the best we have ever been on. If you want a nice relaxing vacation this is the spot for you. The manager Alexander Pyke is outstanding and doing an amazing job at GP. Needless to say we will definitely be going back :)

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeticiaA17, Manager at Grand Pineapple Beach Negril, responded to this review, May 6, 2013
Thank you so much for your great review of Grand Pineapple Negril.Our beach is one of a kind and I'm happy you enjoyed it so much. It's great to hear that our staff was able to make your vacation so enjoyable. We always want to ensure that our guests are comfortable and entertained during their entire stay. We hope to see you again in a near future.

Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Pineapple Beach Negril

Address: Norman Manley Blvd | P.O. Box 3050, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Hotel Style:
Ranked #31 of 90 Hotels in Negril
Price Range (Based on Average Rates): $$
Number of rooms: 35
Official Description (provided by the hotel):
The All-inclusive Grand Pineapple Beach Resort Negril is authentically Caribbean architecture featuring gingerbread trim and bright colors in this intimate, low-key resort.The resort’s 14 multi colored cottages and Manor rooms bring back memories of Jamaica’s Old Plantation Great Houses with their spectrum of colors in over 4 acres of luscious gardens drenched in privacy, creating a peaceful retreat as far from everything as you care to be.The cottages are complimented by two blocks of manor rooms on the Beach and Garden side of the resort, each replicating the past Jamaican architectural magnificence. The Resort is moderately priced, catering to singles, couples and families alike. This quiet oasis is the essence of Negril...casual, relaxed, laidback and unhurried. ... more   less 
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