WHAT A DISAPPOINTMENT! I haven't visited JA in 17 yrs (raising family, school, & work) & I waited for this? First, I repeatedly requested a face to face with June (owner). Never got it! Think she didn't want to hear what I had to say? So, guess I'll have to say it here: THE MOST HORRIBLE VACATION EXPERIENCE I'VE EVER HAD (NOT JUST IN JAMAICA BUT ANYWHERE)! I've never been anywhere where I was afraid to step in the tub or had to consider sleeping in my clothes (No, I'm not kidding!) But thank God for the staff (they were the ONLY ones who made our stay bearable).
In a nutshell: old, musty, run down rooms, & our bathroom smelled like urine! Initially no hot water & then just a trickle that went from scalding to icy continually flip flopping w/o warning. Dirty sheets and bedspreads, mildew/mold spots on the pillows, hard beds.. Holes in the tile surrounding the shower head. Filthy grout. Ants, ants, ants and general all around dirtiness!
I demanded clean sheets/bedspreads & a change of pillows! Staff worked hours to fix hot water situation, but we only got what you read earlier. ARE YOU KIDDING ME? And still no face to face or apology from owner (June Romeo). We turned down an offer of change to sister hotel (The Cliffs) b/c it really wasn't any better...plus it was too far away, not on the beach, & we'd be at their mercy for shuttle service back and forth. Still no face to face or apology from owner June.
FALSE ADVERTISING! ALL INCLUSIVE MEANS JUST THAT...ALL INCLUSIVE! 3 meals random start & stop times. Only one skimpy plate per customer breakfast & dinner. Same old 3 menu choices for lunch daily. Trip companion asked for a cup of coffee after breakfast was over, she was told she'd have to pay $1.50 US. What??? I even understand paying $1 US for bottled water, but damn...We never felt satisfied or full. Did I mention we had to share tiny cups of salad dressing ("Because customers waste," we were told)? No regular tea, salad forks instead of dinner forks. Dirty drinking glasses. We poured our own juice (into tiny OJ glasses) out of jugs set on the table! Cheap butter tasted like lard! Box mix cakes for dessert. Yup, for real! Shortages abounded! And don't even get me started on the alcoholic beverages...nothing ever tasted like it was supposed to, "We ran out of tequila" (2 days in a row?) Stray cat & 2-3 dogs roaming around restaurant & beach ALL THE TIME! Rodent catchers? And still no June, still no June.
The smell of nearby ganja in the air from guests & locals (while we're eating meals, on the beach, in our room, etc.). Only one night of activity (Karaoke, fire eater). All other activities (except for the tired boom box at the bar) were off site and at our expense! No 24 hrs. lobby desk, room service, window openers (besides my fingers), hair dryers, gift shop, or newsstand as advertised, And still no June.
Some problems could be easily and inexpensively solved: a couple gallons of paint, wall plates for the light switches and electrical sockets, THOROUGH CLEANING, news sheets/towels, irons, $10 alarm clocks & working telephones in each room, THOROUGH CLEANING, tile repair, Manager that cares (yes, she was visible, but did not/would not address our concerns). THOROUGH CLEANING. And still no June.
Much respect, sympathy, & prayers go out to the staff. The way we witnessed June (on several occasions) speaking to you (in front of guests) was disgraceful! I hope you find better jobs elsewhere if that's what you want. Can't remember all your names (I'm sorry), but you all made our 6 night stay more tolerable. Ricardo, much love, baby! Any place would be happy to employ you! Thank you also to maintenance & the lady who cleaned our room. The beach was great. The loungers were old and very dirty.
Alright, I'm done. Yes, I read the reviews (too late to change my reservation). They were all over the place. TAKE THIS ONE AS ACCURATE & TRUE. I GAIN NOTHING BY TELLING LIES! I WILL NEVER STAY HERE AGAIN!! I also plan to report to the Jamaican Tourism Board. AND STILL NO JUNE...Maybe she went back to Baltimore (which wouldn't be such a bad thing).

Decent room for the price. I've been to this place twice. I enjoy the breakfast with Stacey. A short walk to the beach party on Sunday night at the public beach. They have parties here often. As a guest, you can attend for free. There are a few hut for those that want to avoid the sun. A few ladies from the yoga center across the street come by for breakfast and hang out on the beach all day. Water sports activities can be rented at the stand on the beach. No swimming pool or jacuzzi on site.

The room was not ready when check in time came, room was not cleaned daily, they won't change our sheets daily, they did not have enough towels, breakfast was always late and cold, the toilet over flowed and it took an hour to get a plugger and I had to go search for a plugger from one of the maids and they did not come to clean up the bathroom and the maids are very very slow with cleaning the rooms, the beds were very hard, stains on the sheets and blankets. Good locate for beach access but I will not stay here again. I would rather pay more money for a nicer hotel, good service and a clean room daily. Don't waste your money go for a upgrade to a better hotel it will be worth it.

The rooms are basic, clean, and spacious. The balcony is great. They are the last hotel on the beach and in walking distance to the town and closest to the Westend where the best restaurants are located. The best aspect of this property is the beach. Plenty of beach whereas many of the other private properties have minimal beach because they built their properties too close to the water. Security on the beach and at the front gate to ensure guests are safe and enjoying their stay. I love the beach and will stay here again. Very nice.