I enjoy the hotel since a few years 2 times a year and absolutely don't understand these bad reviews here. I always feel very welcome, I stayed in other hotels much more worse (even in 5 star hotels). The rooms do not have luxury furnishings but everything you need is available. In Jamaica, you can be happy if the hotels even have a TV. There is no donkey farm and no nude beach in the near as some alleged wrong.
Anyone traveling to Jamaica should inform in advance what to expect there! The conservation of nature is very important to most of the Jamaicans. So it can happen that you can hear even a dog, a cat, a pigeon, grilling or even a donkey (don't worry, also donkeys don't 'I-AAA' 24 hours a day, you may here him 2 times a night for a few seconds, not more). Anyone who can not cope will probably be better in Orlando or somewhere else! You certainly can not expect that every hotel has a doctor but who is able to read has an advantage: Hotel descriptions show if there is a doctor inside of the hotel or not.
Sunset on the Beach is the more expensive hotel. Enjoy if you get a free upgrade to the beach hotel! Normally, it would cost you much more than Sunset on the cliffs. For me, it's normal that I have to pay if I order a bottle of water, it's the same at home. I already had some extra wishes and asked friendly for it and they always helped me very nice. I never had to pay for it.
Anyone traveling to Jamaica need to expect real Jamaicans overthere! A Jamaican hotel worker doesn't look like the concierge in the 4Seasons New York. He don't need to! ...(this comment about the 'homeless' looking security guard is absolutely respectless.) If you need your well known everyday luxury you may have to go into one of the huge all inclusive resorts. There are doctors, flatscreens, and drink as much as you want. You will go back home without a realistic impression of Jamaica and you will need to pay much more money but if you feel better in your daily standards, it will be the better choice for you.
Anyone who is looking for a relaxing vacation and who likes to know the Jamaican people and the area of Negril can spend wonderful days here. Also single-travellers are in good hands here. The staff is very accommodating and friendly, from reception to the gardeners and cooks to restaurant/bar. No exceptions! (And have not we all sometimes a bad day in life?!) June and Mr. Henry have always an open ear for their guests needs and do everything in order to provide them a very enjoyable vacationtime.
The restaurant by the sea has a great location, the beach is bigger and better than most other beach hotels, you'll find enough chairs and also shade and I think it's great that you can use both hotels. The Cliffs Hotel is much more quiet, has a fantastic seaview but who loves the beach and the life there will prefer Sunset on the Beach. On Sundays, the Jamaicans celebrate a Party in the near (1pm to 1am). Wednesday was always karaoke party in the hotel. (And if you don't like it: ear plugs help.)
In a few days I am back at the hotel, I count the days! Melvin, Stacey, Lloyd, Melissa, Robert, Chenece, Nicola, Kadisha and my good friend 'Greenie', the Rasta on the beach selling souvenirs for always a fair price. I can not name all the people that I like so much in Sunset on the Beach.
I know I'm going to spend happy days there again,will forget everyday life at home the second I arrive, meet friends and even if it rains I will have a lot of fun at the beachbar ... and if I once again miss my room key or forget my float, someone will save it for me again before I notice at all that I've forgotten it.
One more thing: Most Jamaicans are really very poor. Tip as a 'thank you for good service' is never required here, but it is very welcome and really helpful.
... and no, I do not work for the hotel, this is not a fake review, I'm just a guest of the hotel, I know it well and I always don't like to go back home.
Don't miss a trip with the Wild Thing Catamaran to the Half Moon Beach, Negril. And enjoy the ex...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.