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“Good location, Nice hotel” 4 of 5 stars
Review of Sandy Haven Resort

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Sandy Haven Resort
3.5 of 5 Hotel   |   Norman Manley Boulevard, Negril, Jamaica   |  
Hotel website
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Hotel amenities
Ranked #36 of 91 hotels in Negril
Montreal
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Good location, Nice hotel”
4 of 5 stars Reviewed February 3, 2013

My wife and I traveled here in January. We do not generally stay in resort style hotels as we prefer off the beaten path or unique accommodations. Having said this, we very much enjoyed our stay at Sandy Haven. If you are going to stay on 7 mile beach in Negril, then this place is worth checking out. The hotel is completely new, rooms were new and clean and we had a beautiful ocean view room, nice pool, beautiful furniture. Ownership has spared no expense for this boutique style hotel. Amazing beach bar with drinks to match (Red Stripe was extra cold and bar staff whip up a mean and delicious dirty banana). The beach here is wonderful (jet skis etc aside). Easy access to the main road makes for simple and cheap travel by taxi to the cliffs for a change of pace and some very good eats. We did not try the restaurant although it looked as beautiful as the rest of the place. Ownership was extremely helpful and always around to answer questions or address and issues you may have. They helped us arrange transfer back to Kingston (a beautiful 4 hour journey through the country) and we made our flight with plenty of time to spare.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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298 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 3, 2013

We stayed here in September 2012 and we have nothing but praise for this resort! ALL the staff are amazing, polite and so kind! Nothing was ever a problem and we were made to feel like we were at home!

The grounds and rooms are immaculate, there is always someone there if you need them. Our room was always clean, tidy and the air con was great with the hot weather. The pool area was exceptionally clean and all the staff were always so jolly. The food is delicious too! We arrived quite late and checked in around 9pm, they explained the restaurant was closed but they could rustle something up for us, we understood this and it wasnt a problem for us, we just thought we were going to have a sandwich or something....the guy returned with the restaurant menu and said we could order anything we wanted and the chef would cook it for us! We thought this was so kind as the chef stayed past his shift to accomodate us, he cooked it outside on the BBQ for us, and it was DELICIOUS! We both had the pasta dish with prawns and it is one of the best pasta dishes we have ever had. Amazing. We were really grateful and thanked him so many times. From that moment on, the service maintained its high standard.

Breakfast was equally as delicious, the waiting staff were attentive and polite at all time. The banana pancakes and muffins are sooo divine. We even ordered them to take back to our room, the food at this resort is of an exceptional level. We loved it! We often ordered our dinner to our room and every single time it was fresh and delicious.

Above all, the staff are amazing. In particular, Kimesha is adorable. She would visit us all the time to clean our room and we would always have a laugh with her and talk, she would always be singing too which was so sweet! She really made our stay enjoyable, She knew it was my birthday and on the day of our departure had written me a birthday note, it was such a sweet and thoughtful gesture that I cried! If the management are reading this.. Please pass on our best wishes to Kimesha., she is an invaluable assest to your team; Furthur into the holiday my partner proposed so Jamaica will always have a special place in our heart, and we will definately return to Sandy Haven.

All in all, this resort is a must! Its views are beautiful and its right on the gorgeous sandy beach, there is tons of sun loungers to relax on with towels and its always clean. The bar staff and not forgetting Pops are also great fun and always there to lend a hand or offer advice.

We love this place! See you in the near future!
Romina & Hashim

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 23, 2013

My boyfriend and I decided to do something different this Christmas and booked a 17 day vacation at Sandy Haven Resort, Negril on recommendations from some friends of ours who stayed there earlier in the year, they were so impressed that they could not stop talking of their vacation there. We were absolutely blown away on our arrival to this luxurious property! The rooms are beyond beautiful, they are spacious and decorated with thoughtfulness in every detail, colours, texture and completely user friendly. But what was more remarkable was the pervasive sense that you are welcomed and made to feel special by the attentive staff. Stephen and Ann, the owners, were always around and available to assist, they seem to genuinely care about all of their guests. Pops affectionately call by that name was always pleasant and willing to assist us to plan our water sport activities, our snorkel trip was great!
We had Christmas dinner at the on property's restaurant, Bongos which was simply amazing! The wonderful chef Lyn came out to meet us and to ensure that everything was to our liking....and it was!
We attended the Hotels New Years Eve Party which was on the beach with a white and silver theme. This was truly magical and romantic, the beach was transformed into the most delightful setting of lights, music and an amazing display of every conceivable gourmet food, it was more than worth every penny spent. We met another wonderful couple who could not staying at the hotel, apparently the hotel was full, all together we had the most unforgettable holiday season ever. We will be back and have told many other friends to join us on our next trip. As for our friends who recommended Sandy Haven, all they have said is...I told you so!

Room Tip: The Ocean Front rooms are a must, the views are unbeatable and worth every penny.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2013

The room we stayed in was great. I believe most-all rooms are basically the same. The room was clean, inviting, great air conditioning, great t.v. easy to understand safe, very relaxing...I looked forward to coming back to the room after a long hot salty day on their beach. The beach bar bartenders were very nice as was all the staff. The beach security guards keep the beach private for hotel guests and there is a lady guard who is hilarious, nothing gets by her. One thing I didn't like was that we had to keeping paying for coffee at breakfast, only 3 cups per French Press. My husband usually brings me a cup of coffee in bed and the breakfast waitresses would not allow. The hotel owner explained to us how expensive food and other staples are I understand where he is coming from. I would highly recommend this hotel if you are staying on a Negril Beach, it had most of the comforts of an American Hotel. There is a fella across the street who is an excellent taxi driver though his car doesn't seem like it will make it down the road. Really nice man. When you leave the hotel he will come running over to you. His name starts with an "R", he is a wiry man, really really nice and honest. We never ate in the hotel rest., wish we tried it now that we are home. The rest. is beautifully decorated.

Room Tip: If you go to bed early (9-10 p.m.) and like quiet don't get a room on the water unless you reque...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2013 via mobile

My husband and I stayed over the holidays and it was by far the best holiday away from home we have ever had. The service was impeccable, the food was delightful, and the people were amazing.

The room was spacious, comfortable and very clean. During our stay there were nice functions held at bongos bar or BBQs on the beach. Very entertaining and romantic.

We will definitely stay again very soon.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 11 cities Reviews in 11 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed January 12, 2013

I have been to this resort 4 times since its been open, mainly for business but once with my wife. Firstly Negril has a special place in my heart, the beach is awesome, the water is always clear and usually warm.

Firstly you should know that SHR as far as I know is not owned by a big corporation backed by endless amounts of resources, it's just a very nice couple trying their best to offer a quite relaxing vacation, each time I go back I see more and more improvements. The property is always well kept and the staff are all well trained. I think the daily hands on approach of the owners is what has made this resort EXCELLENT. I really couldn't find anything of significances wrong with this resort, the only two minor issues I could say are the gym and cable TV service. The gym is under equipped for my liking and the TV could do with more channels but I guess if you are on vacation in negril who wants to go to the gym or stay in the room to watch television.

I have always been more attracted to all inclusive hotels but SHR is a refreshing change from the usual all inclusive hotels .

SHR- Sandy Haven Resort

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013

This a world class boutique hotel! Rooms are luxurious and large with the most modern fixtures and decor, complete with private balconies and no carpets.Even the most discriminating traveller will leave pleasantly surprised and planning their next stay! The beach is amazing,with security to prevent solicitors.I can't say enough...it must be experienced!!
Dinner at Bongos is a must!! The best Negril has to offer.Period!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHRsm, Manager at Sandy Haven Resort, responded to this review, February 3, 2013
Dear guest, thank you for your positive feedback regarding your stay here, it was our esteem pleasure having you and providing you with your own piece of paradise. We are delighted that you found all that our lovely property have to offer to be of the highest quality. As you said ‘a world class boutique hotel’ and indeed we are. See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandy Haven Resort

Address: Norman Manley Boulevard, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #36 of 91 hotels in Negril
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sandy Haven Resort 3.5*
Official Description (provided by the hotel):
An exclusive boutique resort built in modern urban style set on the famous 7-miles white sand beach location of Negril with 35 units of luxury guest rooms and suites. The Sandy Haven Resort experience goes far beyond bricks and walls. The prevailing atmosphere is that of a meeting place for friends and colleagues to mingle. ... more   less 
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