We stayed here in September 2012 and we have nothing but praise for this resort! ALL the staff are amazing, polite and so kind! Nothing was ever a problem and we were made to feel like we were at home!
The grounds and rooms are immaculate, there is always someone there if you need them. Our room was always clean, tidy and the air con was great with the hot weather. The pool area was exceptionally clean and all the staff were always so jolly. The food is delicious too! We arrived quite late and checked in around 9pm, they explained the restaurant was closed but they could rustle something up for us, we understood this and it wasnt a problem for us, we just thought we were going to have a sandwich or something....the guy returned with the restaurant menu and said we could order anything we wanted and the chef would cook it for us! We thought this was so kind as the chef stayed past his shift to accomodate us, he cooked it outside on the BBQ for us, and it was DELICIOUS! We both had the pasta dish with prawns and it is one of the best pasta dishes we have ever had. Amazing. We were really grateful and thanked him so many times. From that moment on, the service maintained its high standard.
Breakfast was equally as delicious, the waiting staff were attentive and polite at all time. The banana pancakes and muffins are sooo divine. We even ordered them to take back to our room, the food at this resort is of an exceptional level. We loved it! We often ordered our dinner to our room and every single time it was fresh and delicious.
Above all, the staff are amazing. In particular, Kimesha is adorable. She would visit us all the time to clean our room and we would always have a laugh with her and talk, she would always be singing too which was so sweet! She really made our stay enjoyable, She knew it was my birthday and on the day of our departure had written me a birthday note, it was such a sweet and thoughtful gesture that I cried! If the management are reading this.. Please pass on our best wishes to Kimesha., she is an invaluable assest to your team; Furthur into the holiday my partner proposed so Jamaica will always have a special place in our heart, and we will definately return to Sandy Haven.
All in all, this resort is a must! Its views are beautiful and its right on the gorgeous sandy beach, there is tons of sun loungers to relax on with towels and its always clean. The bar staff and not forgetting Pops are also great fun and always there to lend a hand or offer advice.
We love this place! See you in the near future!
Romina & Hashim
- Official Description (provided by the hotel):
- An exclusive boutique resort built in modern urban style set on the famous 7-miles white sand beach location of Negril with 35 units of luxury guest rooms and suites. The Sandy Haven Resort experience goes far beyond bricks and walls. The prevailing atmosphere is that of a meeting place for friends and colleagues to mingle. ... more less
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