we were transferred to Beaches when we arrived for reservations at the Grand Pineapple and were told they had suddenly closed for repairs 9/19/2013. While Beaches was an upgrade, by room rate, it was NOT the relaxing, adult vacation we had planned. I understand repairs need to be done in the off-season, but we then arrived at Beaches to the sound of jackhammers tearing down a wall by the main pool. The pool was out of commission and the jackhammers persisted the entire time we were there. It is a beautiful resort, but too large for our taste. It would be a wonderful resort if you have children since there is a small waterpark in the resort and many activities with Sesame Street characters---it was cute, just not our speed;) To be fair, they did seem to make an effort to keep the groups with kids on the waterpark side of the resort and the adults on the other.
We DID enjoy the Italian restaurant---some of the best I've ever had! There is also a seafood restaurant on the beach where I enjoyed meaty stone crab claws as an appetizer. I must say the staff was exceptional---from ONeill at the bar, to Lesmore in the restaurant and Courtney the Concierge-extraordianire. Scuba diving is included and it was awesome! Another excellent touch is the coffee/dessert/ice cream bar offering Blue Mountain coffee and sweet bites from early AM until late PM.
The rooms were spotless and housekeeping seemed to be active all day every day. Each room had a small 'fridge (which was restocked with soft drinks and water daily by a nice gentleman), but we were surprised to find a charge for this service on our final bill (Water: $40) WHY charge $40 for water in an all-inclusive resort when I could have walked downstairs and got it for free at the bar? If it's an honor-bar, just say so!----it just seemed odd...
Security was excellent---they kept most vendors away, but to us, that's part of the charm of Negril...it was a bit like being at Disney World.