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“Beautiful Hotel - Great Views, Staff and Food” 5 of 5 stars
Review of The Caves

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The Caves
4.0 of 5 Resort (All-Inclusive)   |   Light House Road | P.O. Box 3113, Negril, Jamaica   |  
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Ranked #2 of 91 hotels in Negril
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Beautiful Hotel - Great Views, Staff and Food”
5 of 5 stars Reviewed September 17, 2013

My girlfriend and I very much enjoyed our stay at The Caves. I've been to Jamaica a number of times but this was the first time I'd stayed at The Caves, and If and when I visit Jamaica again (I certainly hope to!), this will be where I stay. Really an amazingly beautiful hotel with nice, comfortable rooms, really a terrific and friendly staff, and great food and drinks. The views, the snorkeling and the cliff jumping were all amazing and all right at our doorstep. The setup with the many "cabins" as you might call them makes The Caves such a fun spot to relax, enjoy drinks and food - it even rained a few times and it didn't matter!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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443 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fairport, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 16, 2013

We have done AI resorts for the last 10 years all over Mexico and the Caribbean. The Caves is like no other place we have ever been.
Personal service is what you get here. No long lines, buffets or watered down liquor. Small, intimate, and easy going is what you will find.
When we arrived we were given a tour of the property. The staff pointed out some of the cliff jump spots, restaurants, bars, caves and spa. We were shown to our cottage the stardust and knew we made the right choice. The stardust is at the end of the property separated by the sands and is quiet and secluded. If you need dead bolts on the doors and windows that lock this might not be the place for you. The whole cottage was very open air. I was a little nervous the first night, but nothing beats sleeping with the sound and view of the ocean.
The food was great!! By far the best we have had at an AI resort. At each meal the waiter would let you know what was being served and you could have as little or as much as you wanted. We had contacted the resort before our arrival because we don't eat seafood. They responded with asking us our protein preferences and making sure we had choices at each meal.
The bar choices are top shelf here. At check in the staff made sure we had our preferences. I love ginger beer and we had plenty in our cottage along with red stripe. Thanks to the bar staff for introducing me to the dark and stormy with Blackwell rum! The bar closest to our room wasn't staffed during the day but it wasn't a problem. We could go in a make what we wanted anytime.
I have not had great experiences snorkeling at other resorts. Most places bring you out in the ocean, drop you off, and you hope for the best. Not at the Caves. Paul is AMAZING!! He leads small guided tours thru the caves and literally took me by the hand. He pointed out all kinds of sea creatures and "saved" us from a jelly fish by gently returning it the ocean floor. He is also a great coach if you decide to jump off the cliff's, and you should! The experiences we had with Paul are why we will return!!
We will see you all for our 20th Anniversary!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rolling stone!
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 25, 2013

Six months pregnant and we wanted one last get away as a child-less couple ... The caves was our answer. We spent five days on this a gorgeous property which inspired true relaxation and romance. The staff is really nice, the food is great, and the views are spectacular. Enjoy!

Room Tip: The butterfly room is where it's at! You won't regret it!
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, District of Columbia, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2013

My wife and I just returned from a week at The Caves for our honeymoon, and neither of us think we could have picked a better place! The Caves was the most tranquil, relaxing, romantic, and chill place we could have asked for. All of the great attributes-the service, the location, the activities, etc, are made possible because it is a smaller resort, so it creates a real sense of intimacy. The staff gets to know you by name and figures out what drinks, food, and services you like, and are very attentive to your needs. We were there in the offseason so there were no more than 15 people staying there, which was just fine by us! There are plenty of activities to do in the area if you choose, and the resort was great about setting those up, but we usually found ourselves most content laying out in one of the nooks on the cliffs, sipping Dirty Bananas and jumping in the crystal clear water. A couple of highlights:

-The food was amazing and the selections catered to all tastes. We especially liked the breakfasts and the vegetable soup at lunch. The romantic locations for dinner were also amazing, especially the Cave Dinner, but we also liked eating on the restaurant deck and hanging out with other couples at dinner. We also went deep sea fishing with Stanley one morning (highly recommend) and the Caves cooked the tuna that we caught for dinner. It was one of the best meals I have ever had.

-The rooms are all luxurious and have incredible views, but are very unique and unlike the cookie-cutter luxury you will find at the megaresorts. We got to stay in two different rooms during our stay-Star Dust and Butterfly-and were extremely happy with both. They really have done a great job of capturing the character of Jamaica and the Caribbean, while maintaining a high level of luxury. We were very impressed and happy with all the facilities.

-The staff is very friendly and helpful, and as I said earlier it is great having them get to know you personally. At the same time, they are good about giving you your space and not being overbearing with service, which is great. Their relaxed attitude and friendliness really helped us to unwind and relax.

We really could not say enough about how great our trip was- The Caves is the perfect place to relax and take a break after a wedding or any other big event. The slightly higher cost when compared to bigger resorts in the area was certainly worth it, and I say that as a fairly thrifty person. We really hope to come here again!

Room Tip: If you have a choice, opt for one of the second story rooms or Star Dust. But you really cant go wr...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 22, 2013

Again, belated review (sorry Caves!)
We stayed at The Caves earlier this year after a week at another Island Outpost property - GoldenEye. Our Agent warned us that they were very different. She was right. Where Goldeneye is slick, smooth and luxurious, The Caves are quirky, slightly rough round the edges and laid-back to the point of horizontal.
Whilst we liked Golden Eye, we LOVED The Caves! If you want a laid-back, whatever you want, help yourself, get on with it and have a great time break then this is the place for you. It is small so you get to know your fellow guests - and what a great, diverse, bunch of people we met while we were there!
The staff cannot do enough for you. They are everywhere and yet unnoticeable at the same time. Food (particularly the breakfasts) fabulous. Cocktails a tasting experience like no other we have ever had!
We were in Two Birds Cottage and we absolutely loved it. Opening the shutters in the morning to all that wonderful greenery and hearing the birds was wonderful. The outdoor shower was great fun and there was a great selection of music to play in the room (some of which we had to bring back as a souvenir to remind us of our wonderful holiday)
Try the private hot tub which is a hard to describe experience! Jump from the cliffs (under close supervision of Paul the very professional Lifeguard) and then just as you think you are getting really good at that.... Watch him do his suicide dive before retreating to the pool with a cold beer and realising that actually you are not as brave as all that! Even if you are an experienced snorkeler, go out with Paul who will give you the confidence to go through tunnels into hidden caves (or will tow you safely through if you tell him you are feeling nervous!)
This review is a little sketchy as it is some time since we were there but this is one of the only places we have visited in the Caribbean that we have promised to return to. It really is something special.

Room Tip: Two Birds is great value.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 21, 2013

We spent our honeymoon here after marrying on the beach in Negril. It is a unique location that is perfect for couples and romance. Guests are given plenty of attention but all the privacy you could want. Rooms are spacious with a tropical but cozy feel to them. The views from everywhere on the property are spectacular. Snorkeling with Paul is a must. The food is delicious - be sure to try the Jamaican breakfast, the dirty bananas, and their house white wine.

I could go on and on about this place but just go and see for yourself. The photos and reviews are all true. This place is perfection.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2013

By far the the best place i have stayed in Jamaica, friendly, fun & peaceful .. Skip the large resorts and head here for a real Jamaican experience.. Staff could not have been nicer or more helpful, service was spot on, food was great, a real taste of local cuisine. Excellent drinks .. Beautiful views from every angle. Cliff jumping, clear blue waters & a salt water pool for a nice evening relax with a cocktail. On site spa offered great treatments.

Room Tip: Moon Shadow is amazing, great for someone travelling on their own that wants the luxury of some extr...
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  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Caves

Also Known As:
The Caves Hotel Negril
The Caves Hotel
Caves Hotel Negril
The Caves Resort Negril
Caves Jamaica
Caves Negril
Address: Light House Road | P.O. Box 3113, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Negril
#2 Romantic Hotel in Negril
#2 Luxury Hotel in Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Caves 4*
Official Description (provided by the hotel):
The Caves sits along the limestone cliffs of the West End of Negril, right next to the famous Negril Lighthouse in Jamaica. Although situated only a few miles away from the bustling town center, this private enclave is a world apart. Eleven handcrafted wood and stone thatched-roof cottages, plus a 4-bedroom fully self-contained luxury villa, are interwoven between ten acres of lush vegetation and naturally formed volcanic caves. Quaint stone pathways wind through the limestone cliffs dotted with palm, sea grape and dogwood trees overlooking the Caribbean Sea. An arrangement of coral stairs and walkways lead to sundecks with uninterrupted views of the sea and sky, and grottos with turquoise water pools and fossilized marine life. A tropical reef system comes right up to the edge of the cliff, perfect for snorkeling. Guests can climb down ladders into the sea or take a leap from several “jump points,” the highest of which is 30 feet! An intimate, private and unique resort, The Caves is perfect for romance and relaxation.The Caves generally does not accept children under 16 years old. Exceptions must be cleared with the hotel management. ... more   less 
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