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“Exceeded High Expectations” 5 of 5 stars
Review of The Caves

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The Caves
4.0 of 5 Resort (All-Inclusive)   |   Light House Road | P.O. Box 3113, Negril, Jamaica   |  
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Sublime Summer
Ranked #2 of 91 hotels in Negril
Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
“Exceeded High Expectations”
5 of 5 stars Reviewed March 7, 2013

My husband and I decided we needed a short break -- escaping February weather, work and kids for a long weekend of simple relaxation. The Caves looked like just the place and was a non-stop flight away. Turned out to perfectly fit the bill.

We tend to stay at small hotels with local character and neither of us had ever done an all-inclusive. Well, the Caves oozes charm and has plenty of character. Those little cliffside bungalows are just as wonderful in person and, when you venture out of your cottage, you'll find a dozen different little nooks and crannies in which you can curl up on a sun lounger, sip your drink and forget all cares. Moreover, going all-inclusive meant we had nothing to plan or worry about while there. Staying on-site for all meals also allowed the guests to get to know the staff. Generally I would feel pretty indifferent about that, however the staff at the Caves are truly exceptional in their seemingly genuine friendliness.

I was seeking structure-less days to laze around, but thought my husband might get a bit stir crazy. Turns out we both did just fine. During our stay we did snorkeling with Paul, which was fun but there's definitely more to see in waters elsewhere in the Caribbean. My husband also enjoyed doing an extended kayaking trip with Paul. And we both took advantage of the on-site spa to get excellent massages.

Below are few things I was concerned might be issues before the trip. I tend to over-think things just a bit.....:

Bugs: I am a mosquito magnet and thought I might get mobbed by them while there. Wasn't an issue at all during our late February stay.

Food: I'm pretty picky about restaurants and the food here ranged from good to very good. Soups and daily banana pancakes were the highlight, desserts were consistently disappointing. Overall, though food was just fine.

No A/C: We stayed in a room with no A/C and never missed it. Of course, might be more of an issue during warmer months.

Charter flight from Montego Bay: Since we were only staying 3 nights, I booked the short charter flight to Negril to get us to the resort ASAP. Wasn't worth it. We ended up sitting around Montego Bay airport for over an hour before taking off. And the little plane was ancient. Next time I'd just have the Caves arrange a car/driver both ways.

One suggestion for the hotel: Get better mattresses and pillows! Both were rock hard and took their toll after 3 nights.

Hope that info helps. Truly, the place is just amazing. We plan to return soon!

Room Tip: We stayed in Moon Shadow -- a whole house for the price of an upstairs room. Just know that it is a...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caves1997, Manager at The Caves, responded to this review, March 14, 2013
Dear Ash5704,

Thank you for your wonderful review and great feedback. We truly appreciate it as we are always trying to improve our offerings and it is through these invaluable comments from our guests that we are able to do so. We are pleased that the "charm and character" of The Caves was exactly what you were looking for and that we exceeded your expectation.

To note since you were here last February, AC units have been installed in our three remaining cottages that did not have so the summer months will be more comfortable for all guests. We have also added WIFI to the rooms as well. Our desserts have been revamped and we are stilling working to expand our repertoire. We have included desserts such as oatmeal fried bananas, apple-cranberry crumble and spicy chocolate molten cake to name a few. These are all mouth-watering and definitely worth a try on your next visit. Thanks for the tip regarding the mattress in your room; we are looking into that currently.

Our aim is for all guests to feel at home and like they are staying with friends as oppose to being at a resort and that you left feeling this way means that we have truly done our jobs. We look forward to welcoming you home again.

The Caves Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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474 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2013

We just returned from our second visit to The Caves. We loved it so much last year that we chose to take our sons and their girlfriends with us this year for a well deserved family holiday. We live in different cities and don't get to spend enough time together and The Caves was the perfect place to unwind and enjoy each others company. We were greeted at the gates like old friends and our family quickly understood what it was that drew us back.

Thank you to everyone, staff and guests alike who helped make this a vacation we will remember always.

See you next year!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st louis
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 26, 2013

We have visited "The Caves" numerous times and they never cease to amaze. From the moment you step onto the property you know you have found a new home. The staff has become family to us and we always look forward to seeing them. The food is amazing and so fresh. A big thank you to all of the staff you always make us feel so special.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
106 reviews 106 reviews
32 hotel reviews
Reviews in 49 cities Reviews in 49 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed February 25, 2013

This place is amazing. If I were going to Jamaica only once, I would not pass up a chance to stay at this place. The service is amazing without being onerous. Everyone is very friendly. The food is very good. They offer a wide array at breakfast and they varied the choices for lunch and dinner each day.

If you're not familiar with the place, it has a small number of cabins and rooms along the cliffs and caves of Negril. Each cabin or room is named (we stayed in the "Butterfly" room) and you have your own private entrance. The room was spacious with a nice dining area and sitting area. It overlooked the length of the property, the lighthouse and the sea. The rooms are funky -- brightly painted and kind of shabby chic. We had coffee service and a refrig that was stocked with water, wine, soft drinks, Red Stripe and snacks. Most rooms have their own wifi, but there is also wifi for the common areas. There are a number of spots where you can dive from the cliffs into the sea. Some are full height, and one is through a hole into a cave in the cliffside. They have bikes, kayaks, and snorkel equipment available for use. There are nice trails throughout the property and they are lit at night for evening strolls. There are a number of pergolas and porches and a wide variety of sitting and sunning areas at all levels of the cliffs. There's a spa onsite, a couple of hot tubs and saunas and a pool. You can easily find privacy if you want it, especially since there are not more than 20-30 guests at any one point. You should not have trouble relaxing.

Be prepared for a quiet stay. The Caves is at the west/north end of Jamaica, about 1.5 hours from MBJ airport. While you can walk down the road to some bars and restaurants, walking into Negril town center is about 4 miles, and the beach is further beyond that. You should stay there only if you welcome getting away from things, or if you are prepared to invest in transportation. If you want activities off the property you will want to rent a car or take cabs (the latter is not cheap, e.g. $90 each way to the airport and $20 each way to a local golf course). Some places will come pick you up (like the dive shop), but I don't know about other local attractions.

Room Tip: The "Butterfly" room is magnificent. It's right over the "Sea Turtle" which...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 25, 2013

Just got back from another short vacation at The Caves in Negril, Jamaica. It is incredible!! The food, people and location are the best!! The place to go to unwind for a few days. It is so easy to get to as well...an hour flight from Miami and and hour drive to the Hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 13, 2013

The water at the caves is crystal clear amazing. We spent hours out in the ocean on noodles and rafts (while Randall brought us drinks). The staff at the caves is world class. You feel like you are staying at someones house with the best hosts imaginable. Randall made breakfast and lunch a delight. Glenn is the best bartender (RESPECT), Karen is so attentive to every detail... making sure everything runs smooth and that everyone is having a great time (she is a little like the Mom of the caves in the way that Mom takes care of everything!) Paul is the best! YOU MUST go snorkeling with him. He goes out every morning around 10am (except fridays). He will bring you into caves and show you marine life you wouldn't normally see. Also, I swear he is a merman. Paul will also give you tips for cliff jumping. I was so scared my first time but he stood on the ledge with me giving me the encouragement I needed. Make yourself jump... you won't regret it. We stayed in Stardust which was great but all the rooms are. The food here is fabulous. Great Jamaican breakfast. The soups are to die for! This place is worth every penny. Be nice to the wonderful people who work here and make you feel at home.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornelia, Georgia
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 8, 2013

We recently stayed at The Caves for our second time. We loved it so much the first time we promised ourselves a return trip one day. The Caves did not disappoint. It was just as beautiful as we remembered. What really sets this resort apart from the rest however is the AMAZING staff. They are so warm, friendly, attentive and genuinely happy. The resort is so relaxing and goes along at an easy pace. The views are beautiful and the food is delicious. We love that it is all-inclusive and you don't have to worry with signing tickets like some other resorts we've stayed in. The snorkeling is good, though we didn't go out with Paul on this trip. You should though! He is great. Also, be sure to try the Dirty Banana cocktail.... delicious. If you dine in the cave, choose the small one. We've done both and the small is just breathtaking. So romantic. The swim dock had been removed (was there on our first trip) which we missed. It was nice to swim out & then be able to sit and look back on the resort - so lovely. We worried on our first trip that we would miss the beach - don't worry - you won't! The Caves is an amazing resort and remains our favorite for personal service, delicious food, and a great experience.

Room Tip: We stayed in two rooms on this trip. The first was Moon Shadow. This is a wonderful cottage with a s...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Caves

Address: Light House Road | P.O. Box 3113, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Negril
#2 Luxury Hotel in Negril
#2 Romantic Hotel in Negril
#2 Spa Hotel in Negril
#2 Business Hotel in Negril
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Caves 4*
Official Description (provided by the hotel):
The Caves sits along the limestone cliffs of the West End of Negril, right next to the famous Negril Lighthouse in Jamaica. Although situated only a few miles away from the bustling town center, this private enclave is a world apart. Eleven handcrafted wood and stone thatched-roof cottages, plus a 4-bedroom fully self-contained luxury villa, are interwoven between ten acres of lush vegetation and naturally formed volcanic caves. Quaint stone pathways wind through the limestone cliffs dotted with palm, sea grape and dogwood trees overlooking the Caribbean Sea. An arrangement of coral stairs and walkways lead to sundecks with uninterrupted views of the sea and sky, and grottos with turquoise water pools and fossilized marine life. A tropical reef system comes right up to the edge of the cliff, perfect for snorkeling. Guests can climb down ladders into the sea or take a leap from several “jump points,” the highest of which is 30 feet! An intimate, private and unique resort, The Caves is perfect for romance and relaxation.The Caves generally does not accept children under 16 years old. Exceptions must be cleared with the hotel management. ... more   less 
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Also Known As:
The Caves Hotel Negril
Caves Hotel Negril
The Caves Resort Negril
Caves Jamaica
Caves Negril

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