We were told this apt. was upgraded, had internet, towels, full kitchen, sleep 4, maid service twice weekly, etc. Was not true at all!
While Mr.Rose is a very nice person he is not at all good at service for Joyce who seems to be the owner, as Mr Rose runs a water sports business he is overwelmed when a few guests show up, constantly making excuses as to why he can't follow up.
The apartment was run down, TV and almost zero volume, internet was from hotel next door and worked poorly, No beach towels and the other sleeping beds must have been over 20 years old, very uncomfortable, and the sheets were used out!!!!, No spoons, plastic forks, only one knife and extremly dull..coffee maker was great!
The location was quiet, except accross the small street is a guy with a sports car who is constantly working on it, doesn't mix well with vacation, and my wife and two daughters were constantly hit on by some single older men leaving close by! (gets old fast)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan 11, 2013
Thank you for feedback, however at the point of booking you were never informed that a full kitchen would be provided as this is not a service I provide. The cleaner is provided once per week if you require the cleaner more than once per week then there would be an added cost maybe this was not made clear enough. It is stated on the website the facilities that are provided,linen including towels, not beach towels. The apartment was indeed redecorated and previous guests in September did not view the apartment as run down nor lacking utensils. I know there were ample utensils when I stayed there. I am sorry you found the other sleeping beds uncomfortable but I can assure you they are not over 20 years. The internet service you picked up is a free service there is a pay and go service which is also available.New linen are bought on a regular basis so I am unclear why you would have been provided with worn out ones, contrary to your previous emails.I will of course clarify about the volume on the TV control, however this could have been checked by Mr Rose whilst you were there. I am sorry you found other guest's behaviour annoying however sometimes these things do happen, but thank you for your feedback.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.