I would never recommend this hotel. The front desk staff was unfriendly on arrival and throughout the stay the office was either closed or children were manning the desk. The sheets were seriously worn with holes, tears, and windows. The bath mat was a bath towel ripped in half. The towel rack in the bathroom was busted and replaced with a bamboo stick and duct tape. There was no door knob on the bathroom door. They advertised satellite tv and wifi but most of the satellite channels were not subscribed for so you couldn't watch them. Wifi did not work in rooms only in the office as the women on the front desk told me as she pointed at the chair outside the office door "you have to sit pon de chair". First time my 2 and 4 year old and my husband and I tried to use the pool at 11am a rasta man was slowwwwwwly cleaning the pool and kept saying "soon". Guests including us were getting irritated at the lengthy wait but it didn't phase him. The garden staff would also water the dirt as there were large areas with no grass. They would also use a fan rake on the concrete which made loud grating sounds. There was even a few days where my kids were entertained by half a dozen men in rubber boots going back and forth with wheel barrows in front of our room from a dirt pile to an area where they were spreading the dirt. The cleaning schedule wasn't consistent and the staff would come by late so we would give up on the service and just ask for new towels, more toilet paper and emptied trash bins. It's as if they preferred this and popped up when we returned from someone to discover room still wasn't done. The restaurant made a delicious rice and peas and fried chicken but that is all they served for lunch or dinner...that is not a restaurant. Also the waitress had her 3 year old around most of the time wandering around talking and sitting off with guests.
- Official Description (provided by the hotel):
- Overlooks Royal Palm Reserve. ... more less
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- Also Known As:
- Coral Seas Garden Negril
- Coral Seas Garden Hotel Negril