We've stayed at CocoLapalm a dozen times over the last ten years. The resort has updated some of the rooms in past years and was doing a lot of outside maintenance this year. The rooms and the grounds are always spotless. The outside maintenance staff and house maids do a fantastic job to keep the place looking fresh every day.
The beds are past their prime and each year seem to be getting worse, this year was the worst. After all these stays I wouldn't go back if I had to sleep in the bed we had in our room. Hopefully when they sell (rumor has it) Coco the new owner will replace the beds.
Food at the daytime bar is good but very slow coming, its all cooked to order so if you ordered at noon expect to wait up to an hour to get your food. Drinks come quicker but no one is overtly warm or friendly, your lucky to get a half smile if you force it. Drink server on the beach was new this year and she was pleasant and brought drinks back in a reasonable time.
The beach is one of the best on stretch, with trees to pull under for shade when the sun becomes too much. Picnic tables are also in the shade, you can grab something at the bar, one of the beach vendors selling patties from his bike, or run across the street to Best of West Chicken. The security during the day is best when Andrew (carry's a walking stick) is working, he keeps the traffic moving.
The office staff again not overly friendly, but efficient enough. Waiter's are generally good. Donavan and O'Neil are always standouts in terms of friendliness and professionalism.
Prices continue to go up.
- Also Known As:
- Cocolapalm Hotel
- Cocolapalm Hotel Negril
- Cocolapalm Resort Negril
- Coco La Palm Resort
- Coco Palm Negril
- Coco La Palm Jamaica
- Coco La Palm Negril
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