Stayed at the Negril Hotel over the 4th of July week. Switched rooms three times. First room had no water and dark and dingy. When we first asked for a garden room or room facing the pool, we were told there were none available. After our disappointment of the first room and informing them that consumers take reviews seriously, we were given a better room and moved a third time the next day to a room facing the pool and ocean that actually had hot water a few days. Most of the time the water was cold. Pool was available for swimming two out of five days; always down for testing. Constant plumbing problems over by the pool bathroom where ceiling fell second day of our stay making the bathroom inoperable for the remainder of the stay. Manager was never around. If it wasn't for the bartenders, this rating would be poor. Mr. Gladstone was so understanding, accommodating and professional. He came in early to help with breakfast, and managed to wait on everyone in a timely manner. Unlike the young ladies who were slow, unorganized and didn't seem to care. We were told it was off season for them the reason they only served breakfast and the bar closed at 5pm, but my cousin said they say the same thing in November. So when is peak season???? Paying additional money for beachfront isn't worth it if the rest of the hotel is subpar.
- Official Description (provided by the hotel):
- Intimately nestled within 2.5 Acres of lush flora, this 57-room hotel faces the Caribbean right on Negril's seven-mile beach, famed for its powdery white sand and spectacular sunsets. Rooms is a convenient base for the adventure-seeking, destination exploring traveler and within a quaint walking distance of an authentic Jamaican experience. The hotel features ocean front and spacious family rooms, swimming pool, on site restaurant and bar, gift shop, fitness center and Internet cafe. Rooms operates a continental plan and provides a daily continental breakfast. Fridges are available at an additional cost. ... more less
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- Also Known As:
- Superclubs Rooms On The Beach Negril Hotel Negril