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“A Good Hotel with the Right Expectations” 4 of 5 stars
Review of SuperClubs Rooms on the Beach Negril

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SuperClubs Rooms on the Beach Negril
3.0 of 5 Resort (All-Inclusive)   |   7-Mile Beach | Norman Manley Boulevard, PO Box 25, Negril, Jamaica   |  
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Hotel website
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Hotel amenities
Special Price
40% off room rate
Ranked #44 of 91 Hotels in Negril
Terrace, Canada
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
“A Good Hotel with the Right Expectations”
4 of 5 stars Reviewed June 17, 2014

This was our second stay at this hotel, the first having been in 2011. We stayed this time 2 weeks in early May, 2014. Upon our arrival we discovered that they had lost our booking - again. Fortunately, this being the off-season of early May, the hotel was nowhere near capacity so they had no problem placing us in an oceanfront room, which we had booked. But come on, people. We're not even talking about a "mere" reservation here. Losing a party's prepaid booking? Seriously? We have travelled all over the world and this has never happened to us anywhere but here and it has happened twice here.

We had one of the oceanfront rooms over the restaurant. These rooms are huge. And that's just the room part. These rooms each have a huge covered deck with a glorious view of the beach and the sunsets. The water is about 50 feet away. In May, the advantage of the huge covered deck is that when it rains, we just moved our towels up to our loungers on our deck and continued to enjoy our time outside. It rained every day, but not all day. The days started out sunny and glorious and it rained for 1-2 hours in the afternoon, which was actually quite refreshing and gave us a nice break during the day. Other reviewers have talked about the noise from the restaurant and kitchen in these rooms, which I didn't find to be a big problem at this time of year as the restaurant closed after lunch so there was no noise in to the evening. Maybe there was the odd banging pot or pan in the morning but I already had my earplugs in in case of late night music from bars down the beach.

The only noise issue you should expect with oceanfront rooms is noise from music bars nearby. I should say that the windows and French doors on these rooms are very solid, better than patio doors and block out most of the noise at night but I am a light sleeper so earplugs did the trick for me. My wife is not a light sleeper and was never bothered. A lot of nights we were at those bars enjoying the dancing and live reggae music ourselves. If you cannot beat them, join them! 7 Mile Beach is very laid back and relaxing. It is definitely not Zen-like silence and tranquility. Jamaicans love their music and you are in Jamaica so it's like an ongoing soundtrack of their gregarious culture.

The beach has got to be the best ever. We love bathing in the ocean and the waters at Negril are warm, calm and clear. We were in the water several times per day. There is a low wall between the hotel's beach area and the public beach area near the water and the new security company is very conscientious about keeping hustlers out when you need a break from the hustlers. the hustlers aren't that bad. They are poor people trying to make a living so I don't get mad at them. I just stay respectful and firm in saying "no". Some of them are actually quite charming, very good conversationalists. What the heck - we'd chat with them for a bit. One more comment about the new security team - they are great and totally professional, at all times, including keeping track of you before you went out at night. Kudos to all of you. The hotel's staff are very friendly in a real and not cloying, fake way and we had lots of great chats and we shared stuff about our lives in general. This made us feel very much at home.

The continental breakfast was very ample. They always gave us too much ,so we took the leftovers up to our room and put them in the fridge to enjoy later as a snack along with our cocktail supplies, also in our fridge. The fridge costs 8 dollars a day (sigh) but let's keep things in perspective. It's a 3 star hotel and we got a smoking deal.

All in all, a very enjoyable vacation and 7 mile beach, Negril, Jamaica is what it is and what it is is a unique and magical place so relax, mon because you are in Jamaica - real Jamaica and not behind barbed wire (seriously) in one of those posh jails they call all inclusives.

Room Tip: I would phone the hotel a week prior to make sure they didn't lose your booking.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 8, 2014

This was my second stay at Rooms. The hotel is a small beach front hotel located close to all the major attractions in Negril. Hotel and room were clean and the staff is super friendly and attentive. Had beachfront view which was absolutely breathtaking. Note that this is not an all inclusive mega resort with 10 restaurants. Personally I prefer a quieter, more intimate experience so I prefer boutique style hotels to mega resorts. Hotel serves free continental breakfast that included fresh pastries and fresh squeezed juice. During my five day stay I enjoyed it once and found it adequate. I did not dine at the hotel so cannot comment on other aspects of restaurant but there are many great food places within walking distance where you can get local or international fare. I would definitely recommend to anyone looking for a nice, quiet place to stay in Negril. Will be going back in a few months.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 6, 2014

This is not a hotel for you if you want a bellman and room service. However it is a very nice clean resort that makes you feel safe on Negril beach. The only thing I would suggest is some form of clock radio so. Yo at least know what time it is. Also because the resort hade a low booking rate they shut down the dinning facilities for lunch so you had to go out on your own. Op for the ocean front room it's worth the little extra they charge. Sweet Spot is just across the street and Be good for a good quick meal. Wi if is $15 per day and the fridge for $8 per day will keep your drinks cold.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a little small hotel that is very well kept and very neat. The staff is friendly and available. I had room service daily curteousy of a server nicknamed "5 Star". He was friendly and respectful. Our family called him for room service each morning. The rooms are VERY clean. The grounds are small but very well kept. It is in town and close to everything. Everything is in walking distance. I will return. LOVED IT

Room Tip: If you like quiet environment select rooms close to the office.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 11, 2014

The area is great with great views. The food and service at the hotel are poor. Most of the food that should be refrigerated were left out for too long and would easily upset a stomach. The drinks were kinda weak unless you tipped extra. If you want the good stuff, you had to request it, otherwise you get the standard watered down liquor. If you want a lounger by the pool or beach, you had better rsvp it by 0600 hours. Otherwise forget it. The Superclubs in Nauusau Bahamas was great, this one not so. Wont be back.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rooms_Negril, General Manager at SuperClubs Rooms on the Beach Negril, responded to this review, May 19, 2014
Dear Valued,

Thank you for choosing Rooms Negril as you vacation destination.

We regret that your vacation was not as you had expected. We equally regret that the concerns that you wrote of were not brought to the attention of the hotel.

We assure that when our clients bring matters of this nature to our attention during their it gives us the opportunity to investigate and address them. Sometimes things will happen that may not be a reflection of the company's standard operating procedure.

Therefore we value our clients feedback as it is with feedback of this nature we are able to improve the quality of the service.

We wish you all the best in your future travels.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 5, 2014

Just back from Rooms Negril and this has to be the best spot on Negril beach , not far from Alfred's and next door to Sunnyside Bar . When booking recommend you ask for one of the beach front rooms 2602, 2603, 2604 are best with lots of outside space to call your own. Big improvement this year with the staff being far more attentive. One Love

Room Tip: 1901,1902,1903 are ground floor and have access onto the sand with a small but adequate decked area...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Top Contributor
96 reviews 96 reviews
20 hotel reviews
Reviews in 41 cities Reviews in 41 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 30, 2014

A small hotel, not all-inclusive. Thank you! We can go out to dinner. Hotel did a fine job of accomodating our group, providing morning meal, serving drinks at the bar, etc. Swam in the sea, met the other bicycle riders for the Jamaica Reggae Ride.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SuperClubs Rooms on the Beach Negril

Address: 7-Mile Beach | Norman Manley Boulevard, PO Box 25, Negril, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#26 Top resorts Hotel in Negril
#30 On the Beach Hotel in Negril
#37 Romantic Hotel in Negril
#44 Business Hotel in Negril
Price Range (Based on Average Rates): $
Hotel Class:3 star — SuperClubs Rooms on the Beach Negril 3*
Official Description (provided by the hotel):
Intimately nestled within 2.5 Acres of lush flora, this 57-room hotel faces the Caribbean right on Negril's seven-mile beach, famed for its powdery white sand and spectacular sunsets. Rooms is a convenient base for the adventure-seeking, destination exploring traveler and within a quaint walking distance of an authentic Jamaican experience. The hotel features ocean front and spacious family rooms, swimming pool, on site restaurant and bar, gift shop, fitness center and Internet cafe. Rooms operates a continental plan and provides a daily continental breakfast. Fridges are available at an additional cost. ... more   less 
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Also Known As:
Superclubs Rooms On The Beach Negril Hotel Negril

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