The hotel either lost my reservation (confirmed six weeks prior to my travel) or over books. In any case, my husband and I arrived to hear that Rooms didn't have a reservation for us and couldn't accommodate us.
They sent us to another hotel (where we were assigned a dingy room) - for one night. The next day they called, apologized and said they could accommodate us the next day, in the ocean view room we reserved.
They've just moved us, but to a standard, very basic, room. I am still at the resort and not happy. Will provide an update after the trip, but I am not hopeful. So far, we've been shuffled around and our reservation for the room we reserved and paid for hasn't been honoured.
If you reserve here don't expect that they will have a room for you.
- Official Description (provided by the hotel):
- Intimately nestled within 2.5 Acres of lush flora, this 57-room hotel faces the Caribbean right on Negril's seven-mile beach, famed for its powdery white sand and spectacular sunsets. Rooms is a convenient base for the adventure-seeking, destination exploring traveler and within a quaint walking distance of an authentic Jamaican experience. The hotel features ocean front and spacious family rooms, swimming pool, on site restaurant and bar, gift shop, fitness center and Internet cafe. Rooms operates a continental plan and provides a daily continental breakfast. Fridges are available at an additional cost. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Cheap Tickets, getaroom.com, Caribbean Online Mgt Corp., Despegar.com, HostelWorld, Otel, TripOnline SA and Tingo so you can book your SuperClubs Rooms on the Beach Negril reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Superclubs Rooms On The Beach Negril Hotel Negril