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“Nice location” 3 of 5 stars
Review of Negril Palms Hotel

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Negril Palms Hotel
3.5 of 5 Hotel   |   Norman Manley Boulevard, Negril, Jamaica (Formerly The Palms Resort)   |  
Hotel amenities
Ranked #51 of 90 Hotels in Negril
Merritt, Canada
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Nice location”
3 of 5 stars Reviewed August 3, 2014

We spent four days here in June, the location is actually perfect but the rooms could use a little TLC. They are very dark and dank inside. The balcony: (We were on the bottom floor) offer little privacy as the path is right beside it and people are walking by constantly. The pool as described in other posts is NOT dirty but rather needs to be painted. Cute pool. The service here for lack of a better term, sucks. There is never anyone at the bar to help you, we waited 15 mins and finally went looking for someone. To no avail do not know where they were hiding but customer service here really needs a boost. There was a family waiting at the bar to order food after a long flight in and their was some choice words flying when the bartender finally showed up. The food is extremely pricy here and we ate once and then hit the beach for our other meals. Beer is pricey to and you can get one a few doors down for less than 2 dollars at Aunties pattie shack, patties are amazing and a great lobster dinner for 20 dollars.Also Juicy's cotton tree restaurant offer a good breakfast as well a few doors down to left. All in all it was not a bad place to stay for the price, it just needs a good overhaul: from staff to maintenance.

Room Tip: Maybe get a room on an upper floor for privacy.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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370 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Houma, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

My husband and I stayed for 5 days, when we arrived it was after dark, driving up to the resort wasn't what I expected... just not big and fancy, drove up to a big gate. The guy at the gate gave us our room key, although the room was nice it was the wrong one, next morning everything was fixed with no problems!! The resort is small( only 34 rooms) which is peaceful! Very small staff tho! The ladies at the bar are the same ladies in the restaurant! Food and drinks were amazing! We didn't have problems with any bugs, only issues we had was the room took a while to kool off. Beach and water was perfect, all beach chairs have unnbrella and they supply towles. Only complaint would be the people selling stuff while your on the beach, which is everywhere not just at the palms, after a while we just learned to say we already have some, after that they just walked away. DO NOT WALK THE BEACH AT NIGHT. Had a local tell us that, second to last night the power went out at dinner and we had to walk back to our resort and it didn't feel safe because u couldn't see around u and people were coming up to sell stuff. And weed is everywhere, if your anything like me ( I hate the smell) pretty much the only thing I didn't care for. The palms took great care of us! Jamaica is paradise! Negril was perfection for me, everything I hoped and more, front desk was extremely helpful with booking excursions. If you do anything while in jamaica, a must is ricks cafe, even if u don't jump it's a place to see!! Go around 3 and stay until sunset! I give the palms a total 4 rating only because if it would've been all inclusive it would've been a 5!! No one likes to care money around all the time, and only one resterant and no entertainment..

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 23, 2014

The hotel was at the quiet end of the 7 mile beach, which is absolutely glorious. Sun beds, beach towels and ice available for free (you appreciate the small things when your hot and bothered). You also get free wifi which was a godsend!

Check-in is from 3pm and you have to check out by 12pm but they dont make a fuss if your a few minutes late checking out. We didn't check out until about 12.30 and it was absolutely fine.

Check-in was straight forward, quick and painless, which says alot for Jamaica, the rooms was nice and spacious with great air con. We had a family room for 3 of us which had 2 queen size beds, an iron and ironing board, ice bucket and cable tv. Basic but all the necessary requirements was there. You also get a lock for the safe. We never had any theft issues, but do not leave anything out on display, including jewellery or any other valuable items.

The layout was great for access to the beach and nearby restaurants. The hotel restaurant was good, but you can get cheaper across the road off site at T&A Restaurant and Lounge or next door at Juicy's. Unfortunately at Juicy's the food takes forever, the dinner is very good but the breakfast not so great. We asked for more serviettes and waitress informed us there was none left, but then proceeded to return with an open roll of toilet roll! Yuk....... Who does that! I was not amused and asked her to remove it from our table, but apart from that the food is actually quite good. I personally preferred T&A, which is literally across the road and 200 yards up on the left, but it is a local restaurant and the menu is limited, but the staff are lovely, large portions, very reasonable and great for a quick bite.

When you come out onto the beach, main activities are down to the left heading towards Ricks Cafe, which is a must do while in Negrill. The nightlife was limited but its all happening on the beach. Local shops close early so if you want a late evening meal, stick with the hotels in the area. It is not recommended to walk the streets at night, especially if you are a tourist.

Room Tip: Ground floor for easy access. No lifts available for those located upstairs, so if you have any iss...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2014

My husband and I decided to spend the last few days here at Negril Palms and ENJOYED it very much! The room was upstairs and very clean and the air made the room cool....actually could of used a blanket!! Housekeeping everyday along with clean towels & linen! Staff was very friendly and helpful!

The bar was very relaxing and loved watching the sunset from it! Beach was ready with chairs although busy still was able to get chairs.

The only disappointment was the food...glad we only ate one meal there because our dinner was dry and no flavor not to mention pricey. Upset that there was no fish available. ...????....we are surrounded by it not to mention the menu had multiple fish options.

Overall will def be back!!!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2014

The staff is great and very accommodating. The hotel is clean and perfectly centered on the beach. The food at the restaurant was good. The beds were comfortable. It had the perfect Beachy feel. The most recently updated rooms are the best for sure. The security guys and beach staff was very helpful and super friendly. The drinks at the bar were great! The pool was clean and perfect temperature. It was a GREAT experience and I will for sure stay there again, I have also referred this hotel to all my friends that visit Jamaica.

Room Tip: The newer remodeled rooms are a must.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 14, 2014

I had read many reviews that were helpful. Did not have expectations too high. Room was fine.
Beach was fabulous. Seemed safe enough. Used Safe. Don't leave stuff out. Staff OK. Juicy's next door perfect and cheap for dinner. Say hi to Spider he will take care of you. Ear plugs won't help. Very loud. Second night there girls upstairs were
partying. Heard everything. Everyone started yelling. Hotel took care of it. Walk of shame the next day.
We met several couples that were great.
Country Country is good for breakfast. Coffee only at the hotel is $7.50.
We paid $50. a night so no complaints. Go to the left and get patties at Aunties? $2. each.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 14, 2014

I love that this place is right on the beach at the quiet section of 7-mile beach. The rooms were clean and basic. The staff were nice. The food there was ok. I liked the pool, the bar and the beach lounges. This might be the best deal for this area. We spent many nights walking the beach and gazing at the stars...all the way towards the busy beach bars. I LOVE Negril! If I go back, I will stay here for sure.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Negril Palms Hotel

Address: Norman Manley Boulevard, Negril, Jamaica (Formerly The Palms Resort)
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#30 On the Beach Hotel in Negril
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Negril Palms Hotel 3.5*
Number of rooms: 33
Official Description (provided by the hotel):
Negril Palms Hotel is an intimate, tropical hideaway perfect for couples, families and singles, and centrally located on the world famous 7 mile beach in Negril. Negril Palms is just a short walking distance from all of Negril's well known beach attractions and entertainment hot-spots. ... more   less 
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Also Known As:
The Palms Hotel Negril
Palms Hotel Negril

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