We stayed at this resort and upon arriving there the first night our shower was clogged and draining black water. The shower floors are made of wooden planks (very unsanitary) so there was mildew underneath turning the water black. Overall the bathroom was unclean. The towels are filthy and dirty with stains we asked for another set and they looked exactly the same. THERE WAS NO HOT WATER in our room, we asked other guests and they reported the same. The staff in the morning her name is Charmaine she is the rudest, saracastic person I've ever encountered. Only the night receptioist was nice and helpful. The actual grounds of the hotel is beautiful but the rooms are horrible and customer service is terrible. Right on the beach. It sucks that the room was so bad because the location was great but you get what you pay for with this hotel. Please go somewhere else. Oh yea and one plus is the restaurant was delicous, Flex is the cook, and he is great!!!
- Official Description (provided by the hotel):
- Negril Palms Hotel is an intimate, tropical hideaway perfect for couples, families and singles, and centrally located on the world famous 7 mile beach in Negril. Negril Palms is just a short walking distance from all of Negril's well known beach attractions and entertainment hot-spots. ... more less
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- Also Known As:
- The Palms Hotel Negril
- Palms Hotel Negril