I think tripadvisor should take away its 3.5 stars, this hotel is in no standard qualifying for 3.5 stars category, in my opinion, it's 2.5 stars the most! The professional photos are deceiving, except outside of rooms. I am not high maintenance traveler, i just want the room to be clean, if they can't keep the bathroom and towels clean, then it's a problem to me! I don't even know where to start, we were given a first floor garden room 103, after i went into the bathroom and saw wooden shower floor were stained and disgusted, i immediately went back and requested for a different room, i was initially told that it's all booked but eventually able to get a different room on the second floor. unfortunately, it was no better than the first one, I don't mind there's no tub, but a shower w white paint and no marble/tiles is simply inadequate in long run, of course there's stains on the shower floor w that white paint, and of course paint bubbles and flaky paints formed, sink was not flowing freely, i had to stop faucet at least 3-4 times to just wash my face, towels are like they're from a motel that hasn't been bleach in ages, 3.5 stars hotels should never have this issues. in addition, we had to wait about an hour for beach towel at 11am, i could understand if i asked for it early morning and it was still not ready! shower head pressure was minimal, my overall bathroom experience is just awful! moving to the room, the TV remote control was not working, the room does not have any sound proof at all, it simply uses wooden door/window and blind combined so there's no actual window glass/door sealing the space, we had some loud Russians neighbors who had too many drinks and kept us up all night long. Couple of positive things included that it's beachfront property, its restaurant is right by the beach w the pool right under the table. the water comes pretty high so in high tides we can't really sit on the beach chair by the sand. I had to ask a staff to move a beach chair to the sand when the tide is low, but her response is:"can u ask one of the guys?" at the same time when she was busy texting! The restaurant features breakfast, lunch and dinner, typical american menu w decent prices, but we opt for local foods instead, the one right across from the hotel main entrance. Overall, the room is a night mare but the beachfront property uplifts my experience.
- Official Description (provided by the hotel):
- Negril Palms Hotel is an intimate, tropical hideaway perfect for couples, families and singles, and centrally located on the world famous 7 mile beach in Negril. Negril Palms is just a short walking distance from all of Negril's well known beach attractions and entertainment hot-spots. ... more less
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- Also Known As:
- The Palms Hotel Negril
- Palms Hotel Negril