Moon Dance Cliffs offers the best customer service of any Resort I've experienced and I've traveled to many places around the globe. They should provide training for other facilities. Everyone from housekeeping, to the staff, to the front desk, to the bartenders, to the cooks, to the massage therapists, to the managers were superb!! EVERYONE was warm, friendly, helpful, accommodating and welcoming!! The rooms were well stocked. The pools were clean and inviting. Even though I'm not a cliff diver, some of the guests for my daughter and son-in-law's wedding did dive from the cliffs and it was amazing to watch. I'm not normally excited about food but all of the food was great!! Anything we requested, they accommodated. I would like to say a special thank-you to some of the staff ... Titanya, Nicole, Novia, Omight, Howard, Courtney, Judy Ann, Yassmine, Latacia (sp), and the wedding coordinator, Kerry Ann (I think). The only thing I didn't like was the fact that people could smoke in the rooms, in the pool and anywhere basically on the property. It would be great if there was a designated place for smokers (not in every room and definitely not in the pools). It's a little pricey for a day visit but the excellent service makes it worthwhile. Now, it would have been more superb if the hotel was closer to the beach but it is in a quiet area away from the hustle and bustle of Negril. I will be talking about my wonderful Moon Dance Cliffs experience for years to come. It will definitely be on my places to visit in the future!!