If you are looking for high luxury, this is not the place, but it is a very nice place. However, we never intended to stay in room or on site all day. We do excursions - at least one a day.
If you want loud, party atmosphere stay in the North Tower. For the quieter stay, stay in South Tower or Cabanas. We had requested the South Tower when booking and during online check-in. When we got there, only North Tower rooms were available. It took 2 days but they finally got us moved to the cabanas. Check in is long and the same forms I completed online, I still had to do in person. Only encountered 1 rude person (staff and excursions) on entire trip and that was during check-in.
Food was good but not great. They are cooking for all guest so food can be blander. Drinks were good - enough alcohol but not too much. Many from other hotels complained of weak drinks. Recommend the Caribbean restaurant for dinner. They request men to wear long pants for non-buffet restaurants. Many do not follow and are seated.
Non-water sports are included. Take the Hobie cat ride. Waterslide is fun even for an adult. Snorkeling is hit or miss. Beach is shallower so do not be afraid. Excursions are available for booking at hotel. Recommend seeing Phillicia at the Apple Vacations desk. Shops\market are right outside of hotel. We never made it to them, but if you like the market\haggle experience, it is right outside of the gates.
For those that cannot do without there electronics, WiFi is a pay service and is only available in the lobby. Just buy the $30 for the week package.
Tips are included in price so you can don't need anything on site. However, we tipped because honestly the staff bust their butts for you. Staff are conditioned not to take it and many did not.
- Official Description (provided by the hotel):
- Moon Palace Jamaica Grande, is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Following a multi-million dollar transformation of what was formerly the iconic Sunset Jamaica Grande, the soon to open Moon Palace Jamaica Grande will boast more than 700 guestrooms and suites with oceanfront views of the Caribbean Sea. ... more less
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- Also Known As:
- Moon Palace Jamaica Grande Ocho Rios