we were very disappointed in the quality of the hotel rooms, the food and service. we are a family of 5 and one day we had no towels!!!! we took showers and had to dry up with 3 hand towels!!!! i called 3 times starting at 6pm....at 9:30pm someone brought us up 3 towels. everynight there was chicken for supper and looked like it was re-used chicken (same chicken different recipe). when the food finished they didnt replenish frequently and the choices were limited!!! the restaurants were always booked (people didnt respect the limit to 3 restaurant per vacation). the place looked run down. its great for spring break teenages....but for a family that wants quality, its not!
- Official Description (provided by the hotel):
- Moon Palace Jamaica Grande, is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Following a multi-million dollar transformation of what was formerly the iconic Sunset Jamaica Grande, the soon to open Moon Palace Jamaica Grande will boast more than 700 guestrooms and suites with oceanfront views of the Caribbean Sea. ... more less
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- Also Known As:
- Moon Palace Jamaica Grande Ocho Rios