I stayed at the Grande between the 7/1-14/1/2013 and all I can say it was a lovely week and will return. I have stayed at this hotel 3 times before and I can not give a bad report. We stayed in the south tower (5th floor) and our room was perfect! A very Big Thank you to our housekeeper Elaine Dunkley who is 1 in a million and should receive recommendation for her hard work!! Elaine made sure not only was our room cleaned daily to the highest level but her warmth she showed us will never be forgotten and is definitely a credit to sunset jamaica grande.The few things for improvements include better elevators as sometimes you can wait up to 10 minutes and more security staff walking around the hotel!! 98% of the bar staff were very nice and the hotel caters for all in regards to food. I am not sure why some people give poor reviews from time to time about this hotel but all I can say is keep up the good work and keep improving sunset jamaica grande see you back next year!!!
- Official Description (provided by the hotel):
- Moon Palace Jamaica Grande, is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Following a multi-million dollar transformation of what was formerly the iconic Sunset Jamaica Grande, the soon to open Moon Palace Jamaica Grande will boast more than 700 guestrooms and suites with oceanfront views of the Caribbean Sea. ... more less
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- Also Known As:
- Moon Palace Jamaica Grande Ocho Rios