I stayed at this resort back in Sept 2012 and I enjoyed the service I received. All staff from front desk, bartenders, chefs, waiters/waitresses, lifeguards, nurses, and housekeeeping were excellent and extremely accomodating. The overall appearance of the resort was good and the view of the ocean and exterior of resort was great. My biggest disappoinments of my stay were the random cats on the premises that hung out all around resort and lurked under tables while we dined looking for food, the outdated decor of our room (believe it was north tower), the small plastic drinking glasses from bar (beverages were good, but could have been served in a more appealing way), and the absence of room service. When on vacation I love to sleep in and have breakfast in bed on occasion. Luckily we spent minimal time in room, but I would have enjoyed more comfortable and modern bed linen. Breakfast was our favorite meal, mostly because of the amazing omelet station!!! La Diva had the best food and dining experience! I have made plans to return with hopes that changes will be made to make it an excellent trip instead of just good.
- Official Description (provided by the hotel):
- Moon Palace Jamaica Grande, is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Following a multi-million dollar transformation of what was formerly the iconic Sunset Jamaica Grande, the soon to open Moon Palace Jamaica Grande will boast more than 700 guestrooms and suites with oceanfront views of the Caribbean Sea. ... more less
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- Also Known As:
- Moon Palace Jamaica Grande Ocho Rios