I know this reveiw is going to come off as negative, but the resort really wasn't bad. We just paid alot more more this holiday than we have for better experiences elsewhere.We were looking for a 5 star resort to share with friends. This was our first trip to Jamaica.
The room was clean, though we had a bug problem three nights. Housekeeping came and sprayed twice which helped. We found it noisy in the hallway outside our room, which we found out later was right beside the service elevator and ice machine. We had to be careful with our safe, or it wouldn't open. We had to have the handyman come and beat on it to get it open. Our friends two floors above us had no problems with bugs or noise.
Our complaints were addressed quickly and politely," no problem mon".
The buffets were great, tonnes of selection. We were disappointed with the a la cartes which were just themed buffets. We were only able to book two of our three due to excursions, the Asian and the Steak house. We have been to other 5 star resorts in Mexico and the Dominican and found the a la cartes in Jamaica to be quite disapointing. Riu Vallarta in Puerto Vallarta, Mexico is my comparison point where the a la cartes were fabulous. Where you actually order three courses and they are brought to your table. I don't feel like I am being spoiled if I have to get up and schlep along a buffet line.
The pools were clean and always easy to find a chair as long as you didn't wait until the afternoon, as they would all be saved by then. Chairs on the beach were always easy to find. This is a large beach, with beautiful sand, crystal clear water and the best snorkeling we have ever had on hotel grounds, my husband saw a ray! The beach was covered in seaweed for a couple of days, we were surprised is wasn't cleaned up sooner.
Bar service was quick, with few line ups.
The Jerk chicken shack is so good, don't miss it. Usually each day from noon to 2.
One of the best assets of this resort is it's entertainment staff, they are really earning their pay. They were friendly throughout the day, and work really hard to make sure that everyone is having a great time.
Again, due to the cost of this vacation we had high expectations. We would go back again if we got a better price.
- Official Description (provided by the hotel):
- Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more less
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- Also Known As:
- Riu Hotel Ocho Rios
- Riu Ocho Rios Jamaica
- Riu Ochos Rios
- Rio Ocho Rios
- Club Hotel Riu Ocho Rios
- Rui Ocho Rios
- ClubHotel Riu Ocho Rios Jamaica