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“Still a good value/ Feb 3-10-13” 4 of 5 stars
Review of ClubHotel Riu Ocho Rios

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ClubHotel Riu Ocho Rios
3.5 of 5 Resort (All-Inclusive)   |   | Mammee Bay, St Ann, Ocho Rios, Jamaica   |  
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Ranked #11 of 40 Hotels in Ocho Rios
Pittsburgh
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
58 helpful votes 58 helpful votes
“Still a good value/ Feb 3-10-13”
4 of 5 stars Reviewed February 14, 2013

We stayed at Riu Ocho Rios is 2008, we purchased the Apple 5 star Jamaica deal agiain and this is where we ended up again. We were generally satisfied then and were again this time. The breakfasts are very good all the expected choices. Lunches also were good, the jerk chicken was fine and they had a cook make paninis or wraps while you waited. Dinner though was a little bit of a disapointment. I seemed to remember more choices for dinner then , even a lobster night. The specialty restaurants were inconsistent, one night I had a excellent steak and when we managed to return there later in the week, it was not very good. The reservations for the restaurants were not as difficult to obtain as some have claimed. Rooms were clean and the safes and the door locks worked properly, be careful although you can accidentally trigger deadbolt and not be able to reenter room. Drinks were not watered down and service was very fast. We do tip maids, waiters and bartnders, don't know if that is why we get such good service but I noticed many others do not and I saw noone waiting very long. Snorkeled right of the beach over the grassy areas and did see some fish, used the kayaks and that was fine also. Overall the weather was fantastic, the pools warm, service excellent and the food just a little less than last time.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,270)
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English first
Cadillac, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2013

Had a great time at the ClubHotel Riu. Quick check-in and warm welcome with Kerri Ann, Verona from the Entertainment staff was amazing, and Tasha Marie made breakfast enjoyable. Rooms were clean and comfortable. Make reservations and try the different resturants for dinner. Everyone on staff was friendly and did everything to make our stay enjoyable. Long bus ride from the airport, but if you didn't take the ride you'd miss a great experience at this hotel.

Room Tip: Deluxe wing is quiet but a further distance from resturaunts.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2013

Our first all inclusive family vacation. Middle aged couple with two teen aged kids. Kids loved the large selection of food. No one went hungry. The beach with its natural shade provided by plenty of coconut trees was a pleasure to the senses. We were all in agreement that a return trip is in order. Just make sure you stay at least 7 days.
DON'T EVER SIT AT THE FRONT OF THE PLANE. YOU WILL REGRET IT.

Room Tip: Ocean view rooms are closer to the beach and restaurants.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, New Jersey, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2013

Just got back, we were there from 1-27-13 to 2-06-13. we love it!!!! Love it how the resort its all open, so you get to see the ocean from almost everywhere Great Staff!! That jerk chicken that they serve at the beach is horrible!!! We took a cab to a place very close cal Scottiesh and ate a real jerk chicken (its was delicious and cheap). The resort is huge, so be prepare to walk. The bar at the lobby and at the pool, had the best staff!!! the food was very good!! The best a restaurant as the gourmet, we ate in all of them. Didn't like too much the Chinese or the stake house, The Asian was ok, had better. The trip from the airport was 1 1/2 hour. We did the water tubing and the duns falls with the party boat, was great both.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 13, 2013

We travelled to this resort from Jan 27,2013- February 6, 2103 on vacation with family members. My overall impression of this resort was excellent! The service was great, freindly staff, great rooms (sometimes smelt a little musty), food in the buffet was very good in comparison to some resorts we have visited.

We had private transportation arranged to our hotel and back to the airport upon return by a local taxi driver by the name of " Byron of Bryon's Taxi Service
He was recommended to us by my sister's travel agent and he was fabulous. One of the kindest, down to earth, person who'll ever meet. We also booked a couple of private excursions with him for rafting and Mystic Mountain as well as a private tour through Ocho Rios and the rain forest and explored some interesting places along the way- not your typical bus tour!!!! If you're going down to Jamaica I would recommended you get in touch with him, he travels the island. His cell number is 876-387-1019 and his E-mail is byrontaxiservice@hotmail.com

We did upgrade to the "Gold" side from the "Red side ( the color of band on your wrist) when we arrived. We paid an additional $220 for the upgrades to a slighter larger rooms and access to Free Internet and more a la carte restaurants.

We were most displeased to find that most of the time, the folks with the "Red bands" were on our side of the resort and taking all the pool and beach chairs while people with the upgraded " Gold" band had to wait to get a seat. You might as well save yourself some money and stay with the Red, if they are allowed to partake, without paying the price.

Room Tip: Some rooms have a larger balcony than others- be sure to ask for one with larger balcony and the jun...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Belle Vernon, Pennsylvania
Top Contributor
55 reviews 55 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 12, 2013

This is an awesome resort. We were there from 2-3-13 to 2-10-13. The only thing we found not to our liking was the noise level around the stage area. They would have entertainment at night, but also have wedding receptions only a couple hundred feet from the stage and the two would compete with the loudness of music. Depending on your seating location, it was very hard to enjoy one or the other. The food was enjoyable and plentiful. The drinks did not seem to be watered down. Clean rooms and comfortable beds. All the staff were very polite especially Terry Ann our waitress. She was great for breakfast & lunch. For dinner the man to see was James Bond our waiter. He did a great job. Our poolside waitress was Keneisha (spelling?) and she was very attentive. These are the kind of people who make your trip very enjoyable. We would return to this resort in a heartbeat.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port hope
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 12, 2013

Just got back from riu Ocho rios great spot great staff, a few issues with some ignorant people who bud in front of u, other than that great.Keep an eye on the patio doors lock not the best we put in a price of cardboard to keep the lock from moving, it wiggles open if u shake the door.The trip from Montego bay is 1.5 hours.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay, St Ann, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Ocho Rios
#8 Romantic Hotel in Ocho Rios
#8 Family Hotel in Ocho Rios
#9 Spa Hotel in Ocho Rios
#9 On the Beach Hotel in Ocho Rios
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 846
Official Description (provided by the hotel):
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica

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