Royal Plantation – gets it right. There’s not one thing you can complain about.
They sent a private driver to collect us at the Montego Bay airport. They have a lounge with free drinks and the rep is very helpful. The ride was 1.5 hours, but it went fast as the driver explained the island on the way - we had a private ride. We arrived and the entrance is just lovely. You drive up to a circular driveway, the greenery is magnificent and it’s like entering someone’s mansion. You are greeted at the doorway and there is a small sitting area where they check you in. Peter Fraser, GM, greets you as well. You are offered a cocktail and cold towel and they have all your information, so you just show your cc and sign.
You meet your butler and they escort you to lunch (she could have showed us around the resort as other butlers did, but she dropped the ball here)
You walk through to where there is a terrace and you have to walk down about 20 steps to reach the Grill, located just off the beach.
Lunch was the best – all kinds of seafood, expertly prepared. The Grill is located three steps off the beach and the view and breeze were amazing. We ate most of our lunches here.
After lunch, ourbutler came to get us and showed us to our room. The room is beautiful. We chose the Great House with a french balcony. You walk in and there is a huge walk in closet and an outside sink. You enter the bathroom from there where there is a huge jacquizi tub, walk in shower and toilet. You then proceed into the room and there is a 4 poster bed. There is an armoire, 42 inch flat screen TV and your sitting area. The sitting area is great and large - - there are two comfy chairs that face the ocean and there is your French balcony. You open the doors, move your chairs up and it’s like a balcony! Just beautiful. You don’t miss a walkout balcony at all. The bar was stocked with everything we requested. Grey Goose Vodka, Heinkenen, Amaretto, etc. All top brands. Paul likes a special beer that the property didn’t have and they got it for him. The butler also offered to unpack for us but we did it ourselves. They will press your clothes too!
Our dinner reservations were all reserved prior to us getting there. Reservations aren't required, but it made it easier to have a schedule. The first night we were escorted to the restaurant – we chose the French. It was beautiful and you can sit in or out. The food was delicious – escargot, crab cakes, salads, rack of Lamb, Lobster, Duck, Steaks. Service matched the quality of food. You can order as much as you like. The wines are all Beringer – which were very good or you can pay and get something better.
After dinner, there is a lounge, the Wobbly Peacock – they play music and people sing along. The bartenders; Aiken, & Jason; the entertainers Jason & OShane - are the best and very friendly. They do tricks, talk with the guests, sing, and just make you feel so welcome. They serve food in there as well until 12 am. Room service is 24 hours and you can get almost anything from there. Coconute shrimp to die for! If you don't see it on the menu you can ask them to get it for you and they make every effort to get it.
Breakfast and dinner in the Terrace Restaurant. Breakfast was always freshly prepared and delicious. Dinner menus changed each night at this venue and there was always a band with a singer playing. They changed the entertainment every night. We ate there for the rest of the week and always enjoyed it. Very high quality food in all categories – appetizers, main and dessert (although the desserts didn’t fascinate me ) You can have lobster for breakfast, lunch and dinner if you want it. Just ask!
The beach: The beach is small but they have one on each wing of the property. The West wing, where we were was closest to the grill. It is more convenient if you wanted to get lunch there. The beach butlers never left you thirsty. Adrian -love your color coordination of sunglasses, sneakers and shrits! Colin you're the best! They work harder than the room butlers in my opinion. They bring you drinks, fruit, cool towels, lunch. The stretch is very small, but it works. The water is a little on the cool side, there are no rocks whatsoever and the sand is smooth although not white. the pool is small, but very elegant and beautifully situated with views of the ocean.
The massage was very good. Not a big spa – nothing fancy, but very good.
The catamaran – was almost cancelled but ended up going out and was a lot of fun.
Service – I cannot tell you how great the service at this resort is. You make one phone call and your request is handled immediately and with a smile. To know the GM is available and concerned if you’re having a good time is remarkable to me. The culture was inspiring. To see how genuinely happy they are to work there. The teamwork the resort instills is wonderful to see. Many employees have worked at this resort for 10 years or longer. My husband and I travel 4-5 times a year. We have gone to Europe, taken cruises, visited several Caribbean Islands and Royal Plantation has been our favorite spot. Thank you Mr. Fraser for your efforts at this resort - - you know how to do it!
If you are looking for a small, elegant hotel - this is the place for you. We are going back next November and can't wait. Debbie & Paul
We liked the Great House - it had a larger bathroom and sitting area. The whirlppol tub had no view...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.