Our resort, Club Ambiance, set us up with Tourwise for transportation from the airport to the hotel and back. Our trip from the airport was awful. We waited for twenty minutes by the Tourwise desk and then a guy strolled by us, without stopping, yelling follow me. We were practically running to keep up. He brought us to the bus, where was sat for at least another 30 minutes while it loaded. The bus was so hot too. We had no idea the wait would be this long and if we did, we could have had a drink at the outdoor bar instead of standing around the airport and sitting on the hot bus. When we were almost to the resort, the driver yelled pit stop and stopped at a lunch spot. The lunch spot was a rip off - 11bucks for two beef patties and a water! We figured they have a deal to stop at that place and that place clearly takes advantage of tourists.
Our trip back to the airport was just the opposite. We didn't wait one minute, only one quick pit stop because he driver wanted porridge, and we got to he airport within an hour.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.