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“Love this place” 5 of 5 stars
Review of Couples Tower Isle

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Couples Tower Isle
4.0 of 5 Resort (All-Inclusive)   |   St. Mary, Ocho Rios, Jamaica (Formerly Couples Ocho Rio)   |  
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Ranked #6 of 40 Hotels in Ocho Rios
Certificate of Excellence
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Love this place”
5 of 5 stars Reviewed December 26, 2012

We just returned from our fourth trip to this resort. I could write volumes to tell you about every detail but I'll keep it fairly short. I love the decor. It was built in the 40s so it feels like I'm a stepping back in time or out of time and totally disconnected from my stressful everyday life. Love the simple elegant art deco style of the place, and it's still very practical. Lush carpets and fabrics would not hold up in this environment. Yes the beach is very small, but for the number of rooms it is totally adequate and it is completely private so there are no vendors hustling you. The food is usually out of this world. This time the island was recovering from Hurricane Sandy and the fruit crops were destroyed. We in the US are so spoiled by having our food sourced from all over the Western hemisphere that most of us have no concept of not having anything we want when we want it. I recommend the fresh seafood and the snapper sandwiches are one of the things i miss the most. Still, I certainly did not lack for great meals and the servers made a special effort to get me special treats, i love the creme brulee, that weren't even on the menu when I asked for them. That made up for the fruit shortage. The staff is legendary for catering to their guests. One server remembered our pranks from two years previous and picked back up with us like it had been last week. They cater especially to repeat guests and get to know your preferences. While signing in on arrival I found my favorite drink in my hand without asking for it. Those are the kinds of things that make it a special place to me, and yes, I will be back again next year.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
9 Thank WiggyNWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,488 reviews from our community

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Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

We were a bit hesitant about booking at Tower Isle, just because the whole "au natural" thing isn't really what we're into. Turned out that this is completely a non-issue, go to the island if you want or hang by the pool or beach if you want. You'll be guaranteed a fabulous time either way.

I would say this is not a big party resort, so if that's what you're looking for you can make a better choice. If you're looking for a great couples resort to lay back and just enjoy each other then there is no better choice than Tower Isle. I guess you could claim that the rooms are a bit outdated, but really they're not - I think it's more of the style of the resort. The rooms are super comfortable, but I would upgrade to the premier ocean room because its well worth the few extra dollars for the spectacular view and to listen to the surf in the morning and evening.

The food is incredible for an all inclusive. I'll give that there is not the selection as in the huge factory type all inclusives, but there is a good selection and the reservation restaurants Bayside and Eight Rivers are not to be missed. We did not have a bad meal the whole eight days we were there. Drinks were great and plentiful, premium brands are available - a discrete small tip will is most appreciated by the staff. Don't get me wrong no tipping is required, but it seems to be appreciated.

The staff are fantastic, laid back and know your name from the second day you are there. Can't say enough about this resort, simply a relaxing and fantastic time.

Stayed December 2012, traveled as a couple
10 Thank Epic61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 24, 2012

This hotel is fantastic. As a travel agent I would highly reccomment this hotel to my clients. The lobby area is chic and the big glass windows over look out on to the ocean and the tower isle. The 2 alacart restaurants Eight Rivers and Bayside need reservations. Only time you can book are 7.00 7.30 and 8 (i believe) I do usually like to eat around 8.30 - 9pm but no real issue. Patio is buffett with a small alacart menu at lunch and evening. Breakfast usual caribbean all inclusive, made to order eggs, pancakes fresh fruit etc. Champagne also on offer, loved it! The Verandah is a lovely looking restaurant but we never ate there. Lots of fish on the menu and my other half doesnt eat fish. The pool areas are very well kept and spotless clean. The bed covers float so can take these in the sea and pool with you.... amazing! never seem these before. The snack bar around the pool is very good quailty food and quick serving.
the staff are amazing! the only staff that let the team down were the reception staff, who could be a little short with you. the staff where you book meals/excursions are fab too.
The rooms are a little dated for the resort. bathrooms are lovely however the shower has no power what so ever. Didnt have the flooding problem I have erad in many reviews as the shower wasnt powerful enough. great mini bar always stocked up and good working aircon. the bottles put in your room for you, are a lovely touch and you get to take these home. the bottles is to use at the gym or bring water back to your room. No leakages and good to take on trips with you. The free excursions are fab, dunns river is a must. we didnt take a waterproof camera but did purchase the pic the dunns river staff take at only $8. The restrooms in public areas are spotless clean and look new. Even the pool restrooms are spotless all day and again look brand new!
The tower isle is only for nudests. you cant even go for a visit if your not a nudest. such a shame as there is a look out tower on there that my other half really wanted to go to look at. Pool towels are available at little baskets around the pool and are very thick and long. It does seem to get a lot of repeat customer does the tower isle and i can really see why. My only bug was my room view. We had a garden view room and I looked straight on to the road....The rodf down from the main road to the hotel is only small and at the top you could see the main road and all cars zooming past. Didnt really use the balcony of my room becuase of this. The little road into the hotel is only short so could hear car noise as well as see them. Over all 4*PLUS!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
12 Thank Sunshine_Worshiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio, United States
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed December 23, 2012

Look, there are a ton of positive reviews on this resort so maybe I am off base. I have been to numerous AI resorts in Mexico (Secerts/Dreams/Excellence), Four Seasons, St Regis, etc... and I will not be returning to Couples Tower Isle.

First off, the staff is extremely nice and friendly. No complaints here.

My shortfalls.

Room (Ocean Front Jr Suite) - Dated at best. Feels like a late 80s remodel. Bed wasn't comfortable, room not exceptional clean

Food - The resort tries to make the restaurants overly fancy, but the food doesn't measure up. I understand this place is AI and not going to be 5 star food for the price I am paying, but in comparison to other resorts I have visited at a better price point, the food doesn't measure up. Breakfast is so-so, Lunch is glorified buffet, and dinner is average. The resort does reservations for the "nice" restaurants which limits your available options..... I found this annoying as I could only eat at the nice place once in my 4 night stay.....

Resort - Activities are aplenty. You will not be bored if that's your bag. If your looking for something a bit more relaxing, I don't recommend.

Bottom Line - Travel and Leisure and Trip Advisor rate this place very high. I didn;t see it, think I severely overpaid, and will NOT return nor do I recommend to anyone. There are many better places to spend your hard earned money....

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
10 Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 22, 2012

After my 6 day stay, I realized why high end and expensive AI chain has their return clientele. The food was to die for. I honestly did not taste one bad dish at this hotel. The bartenders and waiters were very friendly and prompt. They treated you very well, without expecting a tip. The pool/beach servers were non-existent. My two biggest problems with this resort were 1) the outdated rooms and 2) the beach. They really need to update there rooms. When you are paying close to $2,300 pp you expect a pretty flawless room. The paint on the walls were cracked and the bathroom was horrible. The beach is more like the shoreline of a lake. You might be able to go in about 10feet before it becomes unsuitable for swimming. I spoke to the manager and he was not willing to allow us to visit the sister properties for a proper swim. That was disheartening, specially considering it was our honeymoon.

Stayed July 2012, traveled as a couple
5 Thank WorldlyEsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsey, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 22, 2012

Sitting on the deck of our one bedroom ocean suite as I write this. Ocean view is worth the extra price, although we are close to the pool bar, which can get noisy. As a person with multiple food allergies, I appreciate that the staff goes out of their way to find safe food for you to eat if you alert them ahead of time. Service is once again exceptional, and we are already trying to plan trip three. Yes, the evenings don't have the party vibe...which is fine with us. This resort is about connecting with your partner, so later at night we just want to..."connect", not party. Hedo resorts can give you that if that is your thing. The staff is special here, and will go out of their way for you. We always feel at home here. Tip- sign up for Romance rewards and pre check in a few days prior to stock your mini bar. You 'll also get points for your stay, which give you nice perks if you return...and you will want to return! Also, wear sandals that are sturdy if you visit the island. Sandy blew away the dock, so footing is a bit interesting.

Room Tip: Lower floors are convenient, but can be a bit noisy. Ocean suites worth the upgrade. The one bedroom...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
1 Thank the_pollywog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coplay, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 19, 2012

This was our 5th trip in under 3 years and like the previous 4 it was fantastic to say the least. Every aspect of the trip from drinks, meals, snacks, spa, entertainment, staff members, rooms and overall accommodations were perfect as usual.
Like we stated in the title, there truly is no reason to bother looking at any other destination.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
2 Thank JaminAruba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Couples Tower Isle

Address: St. Mary, Ocho Rios, Jamaica (Formerly Couples Ocho Rio)
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Ocho Rios
#4 Romantic Hotel in Ocho Rios
#5 On the Beach Hotel in Ocho Rios
#5 Spa Hotel in Ocho Rios
#5 Family Hotel in Ocho Rios
#5 Luxury Hotel in Ocho Rios
Price Range (Based on Average Rates):
Hotel Class:4 star — Couples Tower Isle 4*
Number of rooms: 226
Official Description (provided by the hotel):
Playground to Hollywood celebrities in the 1950s, glamorous Couples Tower Isle exudes a chic sophistication perfectly balanced by a relaxed Caribbean sensuality. Perched on the lush terrain of Ocho Rios, Jamaica—the resort seduces with breathtaking sea views, a wide sandy beach and century-old palm trees. Discover the joys of snorkeling among the reefs, windsurfing on the waves, or sailing into the sunset on a catamaran, rum punch in hand. Intricate blue tile work and jade chaise lounges offset the striking white retro architecture. Luxurious rooms boast private ocean-breeze balconies. Whether being pampered in the Zen-inspired spa—recognized as "Best in the Caribbean" by Travel+Leisure—sipping cocktails at the piano bar or indulging in an exquisite meal alfresco, Couples Tower Isle creates countless intimate moments that inspire you to return again and again. ... more   less 
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Also Known As:
Couples Tower Isle Hotel Ocho Rios
Couples Hotel Ocho Rios
Couples Ocho Rios
Couples Hotel Isle
Couples Ochos Rios
Ochos Rios
Couples Tower Isle Jamaica/Ocho Rios

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