Look, there are a ton of positive reviews on this resort so maybe I am off base. I have been to numerous AI resorts in Mexico (Secerts/Dreams/Excellence), Four Seasons, St Regis, etc... and I will not be returning to Couples Tower Isle.
First off, the staff is extremely nice and friendly. No complaints here.
Room (Ocean Front Jr Suite) - Dated at best. Feels like a late 80s remodel. Bed wasn't comfortable, room not exceptional clean
Food - The resort tries to make the restaurants overly fancy, but the food doesn't measure up. I understand this place is AI and not going to be 5 star food for the price I am paying, but in comparison to other resorts I have visited at a better price point, the food doesn't measure up. Breakfast is so-so, Lunch is glorified buffet, and dinner is average. The resort does reservations for the "nice" restaurants which limits your available options..... I found this annoying as I could only eat at the nice place once in my 4 night stay.....
Resort - Activities are aplenty. You will not be bored if that's your bag. If your looking for something a bit more relaxing, I don't recommend.
Bottom Line - Travel and Leisure and Trip Advisor rate this place very high. I didn;t see it, think I severely overpaid, and will NOT return nor do I recommend to anyone. There are many better places to spend your hard earned money....