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Ocho Rios sandcastles 3 wi/fi

shops alongside sandcastles
shops alongside sandcastles
shops alongside sandcastles
Bedroom
Fitted Kitchen
Bathroom changed to full shower no bath,
Ocho Rios
|
Condo/Apartment – 
1 Bedroom, 1 Bathroom, Sleeps 3

Reviews from our community

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Reviews from our community

Date | Rating
  • English first
  • Any
English first
bboomer52
Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
“Deteriorating thru the years..”
2 of 5 stars Reviewed April 22, 2013 for a stay in January 2011

Needs Major overhaul! Not a luxurious resort, falsely advertised. The stupidist security system!. At front gate entrance 2 people sit / watch computer screens for the back entrance activity.This entr/exit is used more, beach side. Have to wait long time before anyone comes! If impatient, due to slow service, go all around the building thru town to get in. Stayed for many years, for up to 3 mths, from 4 - 30 people with us, friends, family.They wnot come back to Sandcastles. Nothing ever worked properly, old utensils, terrible pillows, etc. The way it is run is an insult to our intelligence! Best thing that can happen here- larger hotel chain renovates/demolishes and/or builds a new hotel. There's increasing demands from retirees for longer stays, to escape N.American winters
Room Tip: would not recommend to anyone, No fitness center, No room service, no bar, untrained people at the front desk, rarely there.

4 of 5 stars How easy was it to book the property? 4 of 5 stars How helpful were the directions to the property?
4 of 5 stars How easy was key pickup/access to the property? 2 of 5 stars Overall condition of the property
4 of 5 stars Bedding & mattresses 3 of 5 stars Kitchen & utensils
3 of 5 stars Bathroom cleanliness 1 of 5 stars Other facilities & amenities
1 of 5 stars Service
Liked best: The grounds, trees, flowers, locations
Liked least: security gate system, rundown front reception area
Traveling group: Large Group
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 28, 2013
Sorry to hear that you had a problem with security. I was not aware of this however, will speak to the strata management about your comments. As for the repairs on all the apartments please note that these are individually owned, and the responsibility is the owners. We are sorry once again that you wasn't happy but you never made any comments about the apartment and you were there for a long time. When the clients are not happy we always offer another condo or their money back. I Don't understand why you didn't voice this earlier to the housekeeper. We will take on board your comments, and at times we are never going to please everyone, however we will talk to the securiy about this matter.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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tkshakur
Washington, DC
1 review
“Nice, Cozy, Clean.”
5 of 5 stars Reviewed March 7, 2013 for a stay in March 2013

This apartment is centrally located in Ocho Rios, close to bars, restaurants, sights, etc. The apartment itself is spacious, clean, modern, I had no complaints. The TV in the bedroom was missing but no big deal we just moved the one in the living area to the bedroom. You get a great breeze from the nearby ocean and mosquitos were minimal. I was however unable to access the wifi. I would DEFINITELY stay here again.

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 4 of 5 stars Overall condition of the property
3 of 5 stars Bedding & mattresses 4 of 5 stars Kitchen & utensils
4 of 5 stars Bathroom cleanliness 4 of 5 stars Other facilities & amenities
5 of 5 stars Service
Liked best: The location
Liked least: Nothing
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 28, 2013
Thank you for your comment, and we are sorry that the tv wasn't in the bedroom when you arrived our lovely Jamaicans are not so quick at time keeping they had promised to have it fixed in a day and took five. No I wasn't happy! However I am sure that your holiday was still beautiful. As well as the apartment being to your satisfaction.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Donattell...
Milan, Italy
1 review
“The perfect getaway for couples”
5 of 5 stars Reviewed January 18, 2013 for a stay in December 2012

Just got back from 7 days at these apartments - the place is impeccably clean, all staff are extremely friendly and professional. Nice family friendly atmosphere - all good reasonable prices for everything on site. highly recommend.

5 of 5 stars How easy was it to book the property? 4 of 5 stars How helpful were the directions to the property?
4 of 5 stars How easy was key pickup/access to the property? 4 of 5 stars Overall condition of the property
4 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 4 of 5 stars Other facilities & amenities
4 of 5 stars Service
Liked best: The View
Liked least: when it was time to leave
Traveling group: Spouse/Partner
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 28, 2013
Thank you for your comments, glad you enjoyed the apartment.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Lorraine...
London, United Kingdom
2 reviews
“breath taking views”
4 of 5 stars Reviewed October 31, 2012 for a stay in September 2012

Fantastic location, central to tourist attractions: Turtle park and Dunns River Falls, local beach, shops, bars, restuarants and clubs: Ocean 11. Beautifully decorated and maintained by owner and daily maid service. Free pick up from Airport, Dennis the driver was reliable and welcoming. Jennifer Dyer the owner was wonderful, she went beyond her remit to make sure I was satisfied and maintained contact with me throughout the duration of my stay. I have been recommending this studio apartment to family,friends and colleagues for future holidays in Ochio.

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 5 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 4 of 5 stars Other facilities & amenities
5 of 5 stars Service
Liked best: The stunning views
Liked least: the hill
Traveling group: Solo Traveler
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 28, 2013
Thank you very much for your comments, we are always trying to improved the apartments and like to hear where we can always improved upon our services.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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cherezz
West London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
“Comfortable, cosy, modern apartment in the right area!”
5 of 5 stars Reviewed September 10, 2012 for a stay in August 2012

This apartment by far is the best apartment i have stayed in at Sandcastles and i have stayed in more than 8! The owner Jennifer is prompt and friendly when replying to all queries, i felt at ease booking with her. Her driver Dennis who picked me and my son up from the airport was ontime and he wore a Palmview tshirt so i was able to recognise him straight away at Montego Bay busy airport.
This apartment is clean and very comfortable, most apartments ive stayed in just about has enough cups, this one has pots,pans, jugs more than enough cutlery, a toast sandwich maker and lots more in the kitchen. The computer has fast internet connection which helped, and a tv in the living room and bedroom which is a bonus as most apartments provide just 1 tv in the main room. There is also a powerful ipod/iphone speaker so i was able to play my music on my iphone while getting ready to go out! Along with a seperate cd stereo player. A spacious, clean balcony with table and 2 chairs.
The shower unit is powerful with hot water and i like the fact that it has sliding doors instead of a shower curtain, the floor stayed dry. A strong hair dryer and hair straighteners are also in the apartment (came in handy plus it saved me bringing mines in my luggage).
English sockets for if you dont have an adapter and also cable in both rooms. Also the owner has provided magazines and childrens books for the rainy days in (along with the computer and alot of cable channels available you cant be bored).
Stephanie who is the helper, she cleaned the apartment everyday and was thorough was always available by phone if i had a query and lives locally.

Although i had a car , Sandcastles is located in a spot where everything is walking distance from eating out to going to the supermarkets and walking to the the clubs and beach.
Also opposite is Turtle Park, a park you can go and chill and watch the turtles and large fishes swim by.
The car park in Sandcastles is big and security are onsite 24/7

Im planning my next trip end of this year and i will definately contact Jennifer again. Lovely apartment in a beautiful country. Thank you Jennifer, Dennis and Stephanie!

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 5 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 5 of 5 stars Other facilities & amenities
5 of 5 stars Service
Liked best: Decor and the tv in the bedroom, my son was able to watch his cartoons in the livingroom and i was able to watch my shows in the bedroom relaxed
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 28, 2013
Thank you very much for your comment, hope to see you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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taysharn
london
2 reviews
3 helpful votes 3 helpful votes
“Cozy plush appartment.”
5 of 5 stars Reviewed May 2, 2012 for a stay in March 2012

The hotel was vey well known . We were taken care of on arrival. Found it very useful that a mobile phone was given with the appartment during our stay. The staff would say good morning without fail.The appartment is really close to the beach with all shops and bars very near. we walked everywhere.
Use of a private car park and very safe. The hotel was not busy and the bar was closed but i dont drink so it didnt bother me, but if u do the liquer is cheap in the supermarket across the road.
This place is great if u want some peace and quite instead of a loud and busy hotel.
This one bed appartment had wifi,tv,great music player,nice veiws.smoking area,ac hot water and very cozy. The owner was always at the end of the phone if we needed anything. The appartment also came a cleaner which was great for those lazy days. i am So happy we had such a honest owner. I forgot my Iphone 4s in the appartment and Jennifer found it and returned it back to me in the uk.So lost nothin and gained a great stay in Jamaica. Jeni gave us a good price so it was cheaper then a hotel.Coming back and staying here @ JENI'S APPARTMENT in SANDCASTLES.

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 5 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 5 of 5 stars Other facilities & amenities
5 of 5 stars Service
Liked best: The bed room
Liked least: northin
Traveling group: With Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 5, 2012
Thank you for your comments about Palmviewja.com Apartments based in Sandcastles and Colombus Heights. We hope to see you again soon. In the meantime we were happy that you received your iphone that you left in the apartment. I was becoming worried about the postal service in Jamaica being slow. Thumbs up that you now have your phone. As we say in Jamaica "One Love One Heart". (Glad you arrived back safe in the UK lets hope the raining weather clears up in London!)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Amoy M
Chelmsford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best Apartment”
5 of 5 stars Reviewed April 2, 2012 for a stay in December 2011

I have stayed 10 days at the sandcastle hotel in the private apartment D12, this was the most marvelous experience that I have endured. I was able to see the beach from sitting on the balcony, feel the fresh cool breeze as it blows in through the double doors. The view from my room was spectacular as it was green with palm trees swaying from side to side. If you are feeling a hot rush you are able to sit by the pool side or visit the beach which is just 2 minutes away.

The rooms are equipped with air conditioning and fans; so you will be cool throughout your time there. This is a 1 bedroom apartment, however, there are 3 beds available, one in the living room and a pull out sofa bed. Kitchen,bathroom and eating area is provided for you, the property is extremely clean as you are provided with a cleaner who cleans every Tuesday and there are facilities that will enable you to obtain a clean apartment. The owner expresses excellent customer as she (Jennifer Dyer) was constantly there to help with any problems and will give you information to all the beautiful attractions which is only a couple of miles away from the hotel. If you wish to see happens beyond the hotel, then the town is only 2 minutes away from where you are staying, the town offers restaurants, night clubs, super markets and fast food restaurants. You will see vendors selling beautiful jewelery and other souvenirs.

To sum this up, my experience staying at this hotel has been magnificent. And i would strongly advise you to experience what i did.

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 5 of 5 stars Overall condition of the property
5 of 5 stars Bedding & mattresses 5 of 5 stars Kitchen & utensils
5 of 5 stars Bathroom cleanliness 5 of 5 stars Other facilities & amenities
5 of 5 stars Service
Liked best: The view of the palm trees
Traveling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 19, 2012
Thank you very much for your review of the apartment we knew you liked it, however didn't realise you like it that much! The staff here were shocked and some tearful when I showed them the review today. There has been so many negative reviews about some of the apartments in sandcastles resort in the past. Once clients now realise that apartments are privately rented like the one you stayed in they will now be able to book in confidence. Once again thank you, we hope to see you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Owner
Michael & Jen J
Speaks English
Listed since : Apr 2012
Response Rate: 80 %
Response Time: Within a day
Calendar Updated: 67 days ago
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