Visited in August for an anniversary and the front desk staff seemed to be overworked an very unfriendly. Paid cash for a trip to the waterfalls but had to argue with the front desk and the manager on check out because I could not find my receipt. After about an hour I started recording my conversation with them and that's when their tune changed. Posted the details on cheapcaribbean website review but was not posted. so be aware... Do not trust the front desk and make sure you get a receipt if you have to go there.