This is certainly not a 5 Star Hotel but thumbs up for the people at the hotel making this a great place! This was our first time in Jamaica and I'm not sure if was Jamaica as a whole, but a visit to the Dunns River Falls showed us that not all Jamaicans are nice. Actually, they can be very rude but not at the Jewel Dunn's!

The meals were decent for an All Inclusive. I've been to many where the food is just one big buffet of barely edible food and sit down meals looked nice but lacked in any flavor. We found the meals here to be decent. Although my opinion was not the norm, the restaurant food I enjoyed the least was Jade. Again, the service was great and it was fun meeting even more people, I found the flavors just all blended. If my eyes were closed it would be hard to tell other than texture what I was eating since it all tasted the same - except the Tuna - that was just awful.

I have no doubt that Sandals sold off the property since it's time for a little facelift. Some things could use replacing but there are thousands of people in a years time so I get it. The drawers in the bureau were difficult to open and close as well as the closet but that the was the only frusturating thing for me in the room other than the air seemed to run non-stop with never a cold room. The beds were comfortable and the rooms were clean. We had a standard room with a great view of the falls in the pool and the ocean.

The great atmosphere by all the employees was certainly contagious. As a uptight American from the East Coast, they broke through our hard exterior and had us relaxing in no time at all.

We would go back for sure!

The Jewel Dunn's River was a wonderful place to celebrate our 20th Anniversary! We stayed there from Nov 8 - Nov 14. It is a smaller resort, so it has a more intimate feel. The lush vegetation around the grounds, including the pool area, seem to turn each part of the resort into it's own little neighborhood. We loved the relaxing welcome in the open air lobby - "sit, have a drink, put your feet up, we'll get that paperwork done for you!" What an impressive welcome!

We were originally booked for an Emerald Lanai room, but were upgraded to a Sapphire room in the main building, mountain view. At first I wish we'd had ocean-view, BUT was glad later when we heard that the partying on the pool deck went on until 11pm sometimes. Each evening I would open the door to our balcony and listen to the chirping critters fill a soft warm Jamaican night. And each morning I would sip my in-room coffee (some of the best in-room coffee I've ever had!) while gazing at the lush green mountains.

The restaurants were very good, altho some more to our liking than others. The Jade was fine, and the service excellent, but we thought there were too many different flavors offered on the various foods, and it was a little too much for my stomach. I had to ask for some plain white rice to balance out the strong hoisin sauce on the fried rice. Offering plain rice in advance would be nice, but otherwise, a fun dining experience.

The Platinum is your fancy, white-glove, dress-code place, and we ate there twice. The second time was after the menu was changed on Sunday. (note, Platinum and Moonstone change menus every Sunday, so if you want variety, extend your trip from mid-week to mid-week) I had a nice-sized piece of sirloin and the chocolate mousse with a side of ice cream was the best dessert all week. Still, presentation here is the thing, with many items more along the "California Cuisine" look and portion sizes, with Jamaican ingredients and flavors.

Moonstone is the Italian restaurant, and a big dish of pasta was just what the doctor ordered after a few days of new and unusual culinary experiences. Very tasty!

Coral Cafe is the Breakfast and Lunch buffet room, and we VERY much enjoyed the open-air feel and looking out over the pool and ocean every morning. We loved the made-to-order omelet bar, the variety of fruits and especially the coffee!

We also enjoyed just going for a walk around the grounds after every meal, including out to the end of the pier and around each of the pools. It was just so *relaxing*!

We also enjoyed relaxing in the big, breezy lobby, The large couches were great spots to kick back for a few minutes any time of the day or night, especially if you wanted to check in on your electronic device with the free wi-fi. Hubby and I even had "our couch" where we would do the "cozy couple with smart phones" thing.

We didn't do any of the excursions because we're not really that adventurous, and they are expensive, but we did go into town twice to shop ($10/two hours). I did splurge on a massage and Shirley did a wonderful job of relaxing me even more than I already was!

The staff is exceptional, and I think one of their requirements for hiring is an ability to remember names ;-) "Happy Feet", "The Mayor", Salisa and the other entertainment staff were always "up", always happy to see you, and did a great job of making you feel welcome and offering fun activities. We didn't join in much, but we could tell those that did were having a great time! In the restaurants, Anthony was exceptional, as was Walvin and so many others. We enjoyed interacting with the staff, and getting to know them over the course of our stay. Joseph, the tennis pro, ate lunch with us one day, and we had a great conversation with him and he answered our many curiosities about Jamaican life.

At the bars it is so easy to try new things because it's already paid for. And if you don't like it, no big deal. But definitely try a "Jamaican Smile" - strawberry daiquiri mix + pina colada mix + Jamaican Rum Cream. YUM, YUM.

A few things I found unusual because of their absence were: 1) not nearly as much chocolate as this chocoholic would have liked. The best chocolate treat of the trip was the heart-shaped brownies they brought to our room the second day, on a plate with swirly designs and "Happy Anniversary" spelled out in chocolate. Other than that, not much. 2) cheeses. The only cheese offered at the omelet bar was mozzarella, an usual choice for an omelet, and the only cheese offered in the Italian restaurant was grated parmesan. I just found it unusual.

If I were to add anything to the resort it would be a dessert corner - ice cream, milk shakes, cupcakes, brownies, fudge, open from lunch until late at night.

Overall, I thought the Jewel was a wonderful place! We would definitely recommend it to any couple looking for a relaxing get-away. You can play hard all day and party all night, or you can just relax 24//7. This place really offers you the ability to do that. If you want quiet, choose a mountain-view room in the Sapphire building. It was perfect for us 40-somethings just needing to unwind and we would certainly consider going back. High praise from us for The Jewel Dunn's River! Yah, mon!

I don't think I can say enough about this resort. From the second you arrive you are met with genuinely friendly, helpful, and knowledgeable staff. Our room was steps from the pools and the beach. Just imagine waking up whenever you'd like, greeted by the beautiful Caribbean sun, smiles, and of course the 'Jewel of the day' at every bar (a different specialty drink featuring Jamaican rum). The entertainment staff were the nicest, my husband instantly made friends with them and we spent our days lounging on the beach, playing volleyball with the staff and other guests, and partied throughout the evenings. The food was amazing! From the snack bars to the sit down restaurants. The River Falls were a short bus ride away and well worth the excursion. We cannot wait to go back!

We were at the Jewel from Oct 29th to Nov 5, 2012. We were two couples traveling together looking for a relaxing time. The resort was just right in size (for us). If you're looking for a huge party resort, this is not the place.

Our rooms were in Emerald Lanai, and we think we had the best location in the resort! It was so nice to not have to walk through the lobby and get on the elevator every time we wanted to go to the room. The piano bar and the quiet pool/ hot tub were steps away, as was the beach. Our rooms were quiet, comfortable and clean. The only negative was the size of the bath/toilet area, very small, so small that you couldn't open the door fully, because of the bathtub. Although that area needed remodeling, it was OK.

Hurricane Sandy had passed through a week earlier, and most of the damage had been dealt with. The grounds and gardens were clean and inviting, so were the pools and the hot tubs. The beach is groomed daily, and after a rainstorm one day, they actually came out in the afternoon and cleaned the beach again, because of debris floating in the area. Food is good! (a pleasant surprise after other Caribbean vacations) Staff were super friendly, smiling, happy to help, always. Service was excellent. We saw a steel drum band one night who were terrific! Standing ovations! Jason (aka The Mayor) and his crew did a fine job, always seeming to be there, always upbeat and entertaining, remembering names and/or bestowing nicknames.... :D

We would return to the Jewel Dunn's River...and we would definitely recommend it.