We stayed here believing it was an all inclusive resort. This is not the case! Once we arrived we were told we could only have a maximum of 4 drinks per couple/per day. We were forced to order off a separate menu as we were "all inclusive". We had 3 choices for lunch and dinner for the entire week. They had a buffet for breakfast but there were only 4 options and tit was the same each day for the time we were there. They ran out of beer the second day we were there and ran out of wine as well. The service was horrible and the manager did nothing to try and help. The rooms were okay but the curtains were dirty and we did find a cockroach in our tub. We thankfully ended up switching to another resort and were able to save our vacation.
- Official Description (provided by the hotel):
- A modern gated complex complete with swimming pool, bar area, restaurant and tennis court. Air conditioned rooms with jacuzzi with king and queen side beds. Can sleep up to 8 people. ... more less
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- Also Known As:
- Crane Ridge Hotel Ocho Rios
- Mystic Ridge Resort Jamaica/Ocho Rios