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“Great stay at Sandals Grande Riviera” 4 of 5 stars
Review of Sandals Ochi Beach Resort

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Sandals Ochi Beach Resort
5.0 of 5 Resort (All-Inclusive)   |   Main Street | P.O. Box 771, Ocho Rios, Jamaica   |  
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Ranked #8 of 41 Hotels in Ocho Rios
Certificate of Excellence 2014
Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great stay at Sandals Grande Riviera”
4 of 5 stars Reviewed February 17, 2013 via mobile

My husband and I stayed a week at the Sandals Grande Riviera Feb 9-16 and overall, it was great. The resort is beautiful, the food is good and the service is great. Besides not getting the room we reserved in the Riviera building (the main building on the beach side) when we got there, we really enjoyed our stay. The Sandals' personnel had decided to upgrade us to a villa on the hillside. After explaining to them that a villa on the hillside did not consist of an upgrade for us (because we wanted to be near the beach), they told us that we would get the room we booked the next day, which we did. This was a bit of a hassle, but we did not have any other problems afterwards.

Here are some of our favorites at this resort:
- Restaurants: the food at China Doll, Neptune's (jerk chicken and coconut shrimps are great) and Bella Napoli was really tasty.
- Bars: the Sundowners bar was by far our favorite - great service, comfy couches and great views
- Special events: the chocolate party was delightful - i had never seen that much chocolate in one place before!
- Drinks: boom-booms, hummingbirds and mango daquiris were yummy.

All in all, I would highly recommand this resort.

Tip: Bring some bug spray as i got quite a few bug bites at night.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,790 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,742)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Spotsylvania, Virginia, United States
1 review
5 of 5 stars Reviewed February 17, 2013

Great Staff.. I would like to say a special Thank you to Ashley @ Bayside and Kamar in the polo lounge for there service. They by far made our trip special. The food and Entertainment was great. Looking forward to next years stay!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eunice, Louisiana
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2013

My daughter Jennifer married Benjamin on February 9th, 2013. We were a total of 23 people and Sandals made all of our dreams come true! Everyone was friendly and helpful and every event that we planned went off without a hitch. Our rehearsal dinner was exquisite...the food was delicious and the service was great! Diedra helped us plan our wedding before arriving in Jamaica and she was always very helpful and gave us wonderful advice. Our wedding planner, Anna Kay, was ABSOLUTELY the best! She made sure that both the bride and groom were happy throughout their trip. The wedding was absolutely beautiful and the reception was fun, fun, fun!!! The flowers were gorgeous; the food was delicious, the DJ was super, and the staff was the BEST! Patrick was a true friend and manager and he ensured that everything was met to our specifications. All of our rooms were clean and beautiful and the staff was very attentive to our needs especially Aquila who we all fell in love with! Keep smiling that beautiful smile Aquila! Most of the wedding guests took the boat trip to the falls on the morning of the wedding (including the groom) and they had a blast! The groom was the center of attention and the staff made sure that he left happy and was ready to marry his beautiful bride. One of the most wonderful things that Sandals gave to us was the assurance that the groom's 80 year old grandmother was taken care of. They treated her like a queen and anything and everything she needed was provided. This treatment of "Ms. Rev" is a testimonial of how kind and caring the Jamaican people are. No words can describe our joy that we experienced during our stay at the Grand Reviere resort in Jamaica. Thank you! Thank you!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Postville, Iowa, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2013

This was our first trip to a Sandals. My husband and I agree it was one of the best trips we have had. We were lucky to have two of the best butlers, Stanford and Joseph who went out of their way to make sure everything was perfect for us. The Grande Riviera is spectacular in every way, rooms, pools, beach and all their staff. The food was the best no matter which restaurant we went to. The group we were with had a great time at the swimup bar especially with Lopez. Stanford and Joseph made sure we had everything we needed and helped with our large group who travelled with us. It was hard to say goodbye and I even shed some tears. The people of Jamaica are the friendliest and we definitely will be back.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellmore, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 16, 2013

We have ben going to Sandals properties for several years now and they continue to impress every time!

The Grande Riviera is a beautiful property! Pool, beach and garden areas are all spectacular. The dock is great for getting close to the ocean and listening to the waves crash.

The real story is how great the staff is. Let's be honest, any resort on the ocean in Jamaica is likely to be beautiful. What makes the difference is the staff who takes pride in their company and the property they work at. The staff are great at Sandals and really make the experience a vacation to remember.

We want to give special kudos to Anna and Ryan our butlers and to Shauna, Josie, Ed ward, Raimone, Ashley at Bayside, Kamar, Ricardo in the polo lounge, Bishop and Capt Tim. They all made our trip very special. I don't mean to overlook the rest of the staff but everyone was great!

Food was great as always and bar service exceptional!

One thing we noticed was the large groups tended to book here. It tends to take away from the couples atmosphere but we stayed clear of the groups and enjoyed ourselves immensely!

Sandals delivers every time we visit, and we have been to Sandals 8 times now.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, Wisconsin, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2013

I've never been so spoiled in my life....This was my 1st time to Jamaica and it was absolutely amazing!
-First & foremost, the staff has to be commended. From the gift shop employees to the managers & a very vast amount of amazing individuals inbetween, everyone was very accomodating!
-A look around the Resort...everything was very clean and well attended to (from our room to the restaurants to the water sports equipment)!
-My Boyfriend & I stayed 7 days & never ran out of things to do...& we stayed at the resort the whole time!!
-Lastly, a shout out to Richie at the PADI Scuba School, at the resort. He made me feel so comfortable & made my very 1st diving experience a success!!
...& to Oran at Snap Shot... Our photos turned out so beautiful. He made it hard to narrow down our photos :)
....Both the photos & Scuba was money very well spent!!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2013

My fiancee and I choose this resort for our destination Wedding and Honeymoon and stayed in thr Concierge Bouganvilla Suite with a pool. The room overall was spacious, clean and tastefully decorated. Concierge provides special attention such as VIP check in, 24hr service and housekeeping kept our bar fully stocked with champage, wine, water juice etc. Staff was very friendly and helpful. Concierge is a good choice if you want that special something without the hefty price that comes with butler serv. Overall this place was tranquil, clean, we'll maintained, quiet and romantic, definitely a lovers paradise if relaxing is your objective. The reason i gave it 4 stars instead of 5 is the Infestation of stray cats. There were quite a few roaming around the resort and they tend to hang by the lunch/snack outdoor Grille near the pool. I found this to be disturbing since some look sickly. This is the only place to eat in between breakfast/lunch/dinner and to have 4 or 5 sick looking cats at your feet is not appetizing. Staff was good about shooing them away if requested however many guest feed them so its hard to make them go away. This was an everyday issue and it caused me to only order my food to go. I love animals just not stray sick ones looming near my lunch while I am on my honeymoon. Other than that the food was good, very small portions compared to restaurants in US so beware if you have a healthy appetite. All restaurants aren't open every night so you don't always have a lot of options for dinner.

Room Tip: We stayed in the Concierge Bougainvillea Hideaway with pool. Great room if you was privacy away from...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandals Ochi Beach Resort

Address: Main Street | P.O. Box 771, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Ocho Rios
#5 Family Hotel in Ocho Rios
#5 Top resorts Hotel in Ocho Rios
#6 Romantic Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sandals Ochi Beach Resort 5*
Number of rooms: 529
Official Description (provided by the hotel):
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining options including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’ ... more   less 
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Also Known As:
Sandals Grande Riviera Beach & Villa Golf Hotel Ocho Rios
Sandals Grande Riviera Beach And Villa Golf Resort
Sandals Ocho Rios
Ciboney Ocho Rios
Sandals Ochi Beach Resort Jamaica/Ocho Rios

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