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“Best Staff on the Planet” 5 of 5 stars
Review of Jamaica Inn

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Jamaica Inn
4.5 of 5 Hotel   |   Main St, Ocho Rios, Jamaica   |  
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Hotel amenities
Special Offer
Free Night Special
Ranked #1 of 40 Hotels in Ocho Rios
Charlotte, North Carolina
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Best Staff on the Planet”
5 of 5 stars Reviewed April 2, 2013

Besides the Old World charm of this place with no TV and radio and clocks, it is the staff that make it special. Many have been there for 10 plus years and the Beach Bar Bartender is in his 54th year!
It is clear the management and vacationers take good care of the staff and I imagine that their jobs are coveted by many.
The food is good and varied. The beach is small but special. But every room is just a stone's throw from the ocean and there are plenty of cabana's for everyone. We enjoyed sitting under the natural shade of the Almond trees and Sea Grape trees.
The Planters Punch at check-in and noon every day is a highlight of the fun. Plenty to do with croquet and various water sports. This was a welcome change from the cold and gray and rain of this winter/spring. I look forward to our fifth trip next winter.

Room Tip: No bad rooms there. Just do what you can afford.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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882 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
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English first
Brooklyn, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 31, 2013

The beach bar waiter just dropped off my daily Planter's Punch, as I sit on the beach saddened that this is the last day of my honeymoon at the outstanding Jamaica Inn.

The Jamaica Inn is a must visit for all couples. Mary Phillips, the Manager, has created an atmosphere that is not to be missed. The staff is so amazingly friendly, you will call them your friends when you leave. My wife and I are already trading emails and taking pictures with our new friends like it's the last day of camp.

A typical day here starts with a quick trip to the exercise room followed by a gigantic breakfast served on the porch of the room facing the beach and ocean. A few hours on the beach, then it's time to his the beach bar and say Hi to Teddy. You'll see Winston walking too chopping coconuts for the guests to drink out of. Lunch is served - order the Taste of Jamaica for your daily dose of jerk chicken. Head back to the beach, take out a kayak for a little bit, jump into the ocean or the pool, take a nap on the hammock, then head to happy hour for drinks and cocktails before dinner.

Dinner is outstanding night after night. Sure you can venture off the reservation but you don't have to. Dinner under the stars on the veranda cannot be beat.

Grab a drink at the bar and say Hi to Patrice, Palmer, Reggae, Kamar, Damar, JT and the rest of the guys working at the bar and restaurant. They're more than happy to accommodate your every need!

The Jamaica Inn provided us with the most wonderful week we've ever had in our lives. Thank you!!!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed March 27, 2013

Every positive review is accurate. I have been to Jamaica 6 times, and JI was by far the most relaxing place I've visited. The beach is fantastic - secluded and clean. The rooms are all convenient as the resort is very small and contained. My wife and I stayed in the Blue Cottage (#35). It is like a cabin on Lake Michigan. Large bedroom, functional bathroom, dressing area and covered porch. Because of its location in the middle of the resort, I got the opportunity to meet and befriend the beach staff, including Marvin and "Smurf." Great crew. The restaurant(s) are very good, with nightly entertainment. The beachbar is fun. Teddy and Rupert hold court. After 24 hours, I felt like I belonged at JI, and everyone knew me by name. Croquet on a perfectly manicured court right next to the beachbar makes for cheap entertainment (one could always know when Americans tried to play - they complained about the British layout, and used their mallets like putters). Americans were in the minority. Most were from UK, Canada and Australia. Everyone becomes friendly - in part because of lack of passive entertainment like TV, and partly because everyone feels special being on the property.

Only one complaint - spotty WiFi. But I noticed after 2 days that along with no TV, email could wait as well. By the way, there is a TV room when the need arises (like watching the Hoosiers in the NCAA tournament). There is a TV in the bar as well - but management will only permit its use during major events (Super Bowl, etc.).

I am already planning a return visit - it was that good !

Room Tip: Again, I think the Blue Cottage is perfect. Also recommend the rooms overlooking the water on the we...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peekskill, NY
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed March 19, 2013

My husband and I just returned from an all too brief visit to Jamaica Inn and cannot wait to return. The resort is lovely and located on a perfect beach. The food is very good as are the drinks.

But it is truly the staff that makes this property so special. They just want to make sure you have the best vacation possible. Everyone is extremely helpful and very pleasant.

We were able to stay in two (2) different private cottages on the property and they were both fantastic. The spa has some great treatments, and being able to relax with the sound of the waves below, is an amazing experience.

We met people who had been coming back for many years, and everyone could not have been nicer. We are already looking forward to our return!

Room Tip: There honestly is no bad room. It just depends whether you want a private cottage or one of the del...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 17, 2013

We spent 5 days last week at Jamaica Inn and couldn't be happier. Wonderful people, great room, outstanding food, beautiful grounds and great service all around. The place is not wild and crazy, but that is great. We "chilled" and enjoyed everything about the place. The beach was great, and never crowded. And the attention to detail and customer service were truly outstanding. The food was very good - If it is still on the lunch menu, make sure to try the gazpacho (I had it at every day).
Kudos to Peter (one of the owners) and all of his staff for maintaining high standards and truly caring about their guests. We'll undoubtedly be back.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 2, 2013

Having travelled to many destinations, Jamaica Inn is ideal for that those who just want to get away from it all. Excellent accommodation and service from the staff. You must stay in one of their virtually over the water rooms. Kudos to Mary Phillips, the G.M., who is the consummate host. A must visit for travellers looking for a boutique hotel.

Room Tip: Room beside the ocean.
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 28, 2013

Recently returned from yet another stay at Jamaica Inn. Have been guests at this property almost every year since 1995. Jamaica Inn has always been an excellent property but has only become better under the guidance of Mary Phillips, general manager. The property can best be described as "understated elegance". It is quiet, almost seductive. The beach is one of the best and least crowded in Jamaica. While I have tried hundreds of times, the beauty of the properety simply cannot be fully captured in photos. The rooms are functional, the connecting verandas are spectacular with each presenting a slighlly different vista toward the ocean. Breakfast on the pavilion simply over powers the senses. Cocktails on the balcony are a must and dinner under the stars and served by candlelite can best be decsribed as a "unique" experience. Perhaps the finest asset of this property is the staff. Their warmth is sincere and contagious but they always remain professional in every way. Dining room service is impeccable, on a level seldon found in the states. Over the years, many of the staff have become good friends and returning to the Jamaica Inn really is like visiting family. We look forward to again being "welcomed home"!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jamaica Inn

Address: Main St, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Ocho Rios
#1 Spa Hotel in Ocho Rios
#1 Luxury Hotel in Ocho Rios
#1 Romantic Hotel in Ocho Rios
#1 On the Beach Hotel in Ocho Rios
#2 Business Hotel in Ocho Rios
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Jamaica Inn 4.5*
Number of rooms: 52
Official Description (provided by the hotel):
Since 1950, Jamaica Inn has consistently been ranked as one of the top resort hotels in the Caribbean. Jamaica Inn is a small, elegantly timeless resort located in beautiful Ocho Rios, Jamaica. With just 52 suites spread over 8 acres, there are sweeping views of the Caribbean Sea from every suite. This property boasts a 700-foot premier private beach, which is often considered to be the one of the best in the Caribbean. ... more   less 
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Also Known As:
Jamaica Hotel Ocho Rios
Jamaica Ocho Rios
Jamaica Inn Ocho Rios

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