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“Jamaica Inn-Credible” 5 of 5 stars
Review of Jamaica Inn

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Jamaica Inn
4.5 of 5 Hotel   |   Main St, Ocho Rios, Jamaica   |  
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Ranked #1 of 39 hotels in Ocho Rios
Westbury, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
36 helpful votes 36 helpful votes
“Jamaica Inn-Credible”
5 of 5 stars Reviewed July 28, 2011

We just spent five nights and six days at Jamaica Inn in Ocho Rios. Not since our honeymoon in Venice in 1976 have we actually cried upon leaving. This should give some indication as to the intensity of intimacy Jamaica Inn provides. You don’t just “stay” at Jamaica Inn, you experience it spiritually.

Our Jamaica Inn “journey” began in its alluring lobby with a warm “welcome home “ greeting from owner Eric Morrow, General Manager Mary Phillips, and the breathtaking, multi-colored Caribbean Sea framed by lush tropical landscape. Eric, having grown up on the property and taken over the reins from his father, has intriguing details about the history of Jamaica Inn. Mary is the perfect hostess, the type of person who, after only a few minutes in her company, makes you feel as if you have known her forever.

Every room is pristine and has been thoughtfully and elegantly appointed. We have stayed in penthouses, presidential suites, European palaces and castles, yet in terms of intimacy, none, so far can compare with the ultimate White Suite - Churchill Suite (“room” 21). It is the “be all, end all” of any accommodation we have stayed in thus far – period. You can look at pictures and read descriptions, but nothing will prepare you for this villaesque playground for intimacy.

The newly remodeled dual-sink bathroom is adorned with small crystal chandeliers, a fancy old-fashioned footed bathtub and separate shower. But the amazing part is when you open the three sets of double-shutters, the Caribbean Sea suddenly becomes part of the room. Bathing and showering with this live marine mural promotes almost involuntary sighs of contentment. Adjacent to the bathroom, another set of double doors leads out onto an enormous ceramic-tiled wrap-around terrace with the Caribbean Sea “right there,” practically at eye-level. It’s the perfect place for the outdoor breakfast table for two along with a coffee/tea corner and mini refrigerator to store your champagne.

Continuing around, gives you a full view of your private pool. This is not a plunge pool. This is a good size pool for swimming and frolicking. No need to toe-dip in this pool. The temperature is perfect for getting right in and the water feels “light” and not overly chlorinated. Two white pool rafts are available for your floating pleasure as well as two sets of chaise lounges on either side of the pool for your land leisure. Anthony, our pool man, kept our pool and pool area immaculately maintained daily.

A few steps, down a short ramp, your private stairway awaits to bathing in the crystal clear water of the Caribbean Sea. Buoys mark the protected swimming area and complimentary snorkeling gear is available for perusing sea life by the coral reefs below. After a nice cool swim in the ocean, you may want to dry off and sun at your very own private “point lookout” promontory with double chaise lounge, some 25 steps away along a path just past a hammock and tree-shaded chaise lounges. Make sure you set aside one night here for a romantic torch-lit dinner, impeccably served by your private wait staff.

All in all, the entire feel of the White Suite accommodation is that of an Italian villa with a vista of its northern lakes or Gulf of Sorrento. But if you can tear yourself away from your suite, perhaps while the expert housecleaning team spruces it up, you can enjoy something the northern lakes and Sorrento don’t have – an absolutely perfect exclusively Jamaica Inn beach. No stones, no pebbles, no seaweed, no mucky bottom, and no crowds – all with a temperature-perfect clear, clean, sandy-bottom sea. It just doesn’t get any better than this.

Breakfasts were sumptuous (not a buffet, but prepared to order) and the five-course dinners delectable, so we strongly recommend the MAP plan the Inn offers. We ordered an intricate breakfast for delivery to our room and it came on time and precisely as ordered. Every meal at Jamaica Inn was first-rate, as was the service. The “catch of the day” and the lobster tails on Lobster Night (Saturday) were outstanding.

Weather permitting, which luckily in our case it always was, meals are served al fresco under the moonlight. The indoor dining area is a chic and artistic all-glass enclosed alternative. Kudos to chef Derrick Mullings, who incidentally, took time out to discuss menu options prior to our private torch-lit dinner. Somehow, we never made it to lunch, but did partake of the complimentary “Tea” and delicate finger sandwiches elegantly served on the terrace daily from 4:00-5:00. Of course you can opt for the amazing “Blue Mountain” Jamaican coffee instead of tea if you prefer.

There are one and two bedroom cottages with ocean-view plunge pools, private access to the ocean and tropical outdoor showers. (Cottages 3 and 4 are the more exclusive ones.) Smaller suites are right off the beach or overlooking the pool and ocean. All are appealing in their own way and you just can’t go wrong no matter where you choose to stay. This was confirmed by other guests we spoke to, all of whom were delighted with their own choices.

We also took a tour of the KiYara Ocean Spa located on a cliff overlooking the sea. Its color scheme and layout reflect its philosophy of balance and nature. It offers a full range of treatments and of course, couple’s massages using local, organic ingredients. Hair braiding is reasonably priced and expertly but gently done. KiYara staff have a passion to please and go out of their way to cater to individual needs, so much so that someone was dispatched to the local market to purchase a particular color bead that was not on hand.

For activity buffs, Jamaica Inn offers croquet, swimming pool, snorkeling, kayaks and sunfish sailing, which are all complimentary. Exercise equipment includes a top-of-the line Landice treadmill, stair climber, stationary bicycle and free weights. Tennis and golf (with preferred rate green fees) are nearby.

For love buffs, this is the perfect place for a destination wedding and/or honeymoon; a place for young lovers to discover each other and for the more mature to rekindle their “heightened depths.”

The entire Jamaica Inn staff is extraordinary – ultra-attentive, yet unobtrusive. Uniformed guards are stationed at its gates and we felt safe and secure. It’s not surprising that Jamaica Inn has garnished so many top awards.

If you are in love, you’ll want to stay at Jamaica Inn. You are sure to fall in love with it and more deeply in love with one another.

Room Tip: The White Suite is the best room.
See more room tips
  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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637 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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English first
Philly, PA
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2011

My husband and I stayed at Jamaica Inn for a 4 night getaway over the 4th of July. It was absolutely perfect. Our room had a gorgeous outdoor living room where we ordered room service every morning for breakfast (i think everyone else did too) overlooking the ocean. The beach/ocean is about a 10 second walk from your front door. Every room is ocean view. The food was very good, though definitly expensive. They didn't have a fixed price dinner like we were expecting and we were very happy about that. Men are expected to wear long pants and a button down shirt (short sleeves is fine) but it's really relaxed and casual. Dinner is under the stars in a beautiful outdoor patio. Honestly, Jamaica Inn makes you feel like part of the family without needing to be part of the family. I don't normally return to vacation spots, but I could see us going back here year after year. The beach was also beautiful - totally private and separated from other beaches - don't expect long walks on the beach, but you won't miss it. Just relax in your beach chair, order a Dirty Banana and you'll be in heaven. You also MUST get a massage. the spa was unbelievable - best I've ever been to, because your massage is open air on a cliff (there's walls, but the wall facing the ocean is open) and you can hear the ocean waves. it's just magical. I mean it - GO HERE if you want a great, relaxed, boutique style vacation. Oh, and if you get a pickup from the airport, ask your cab driver to stop and get Red STripes on the way in - you have a fridge to put them in and you can enjoy them in your living room before dinner. Also, there are a few mosquitos so bring bug spray - they aren't bad, but every now and then I wished I could put on spray so they would stay away. ENJOY!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2011

We loved the place and would highly recommend it to anyone.
Rooms are good - but the patio's overlooking the beach are perfect.
Service was excellent, staff were friendly and helpful.
Ambiance was second to none......
We even got to see baby turtles hatching and making their way to the sea.
We will be back.
Mark & Keri Waller

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2011

My husband and I went to the Jamaica Inn for our honeymoon, and we cannot wait to return. This hotel is the epitome of Old Caribbean- simple elegance, understated luxury, impeccable personalized service.

The hotel itself is beautiful. We had a large corner room with a wrap around veranada and great views of the beach and the property. Comfortable bed, modern bathroom, shuttered windows that open for lots of light and air. The grounds are pristine thanks to the fleet of groundsmen tending to the gardens. The common areas are comfortable and clean, clean, clean.

The beach is lovely (one of the nicest in Ochos Rios, I understand), and protected from the winds. Soft sand, calm sea, great views of the sunset. There was plenty of shade and lounge chairs, and the beach was large enough to never feel crowded.

The dining areas were gorgeous- white linen, silver settings, and nothing between you and the blue sea. It feels like you're eating right on top of the ocean. The menus for breakfast and lunch were large and varied enough to provide plenty of options. Dinner was beyond elegant- candlelight under the stars, local musician playing softly, guests dress for dinner. The menu changes every night and the dishes were of high quality featuring fresh local ingredients. There are meal plans available, but you really don't need one.

The service is fantastic. The manager, Mary, and her staff take an interest in their guests and provide highly personal service. By the second day, they all seemed to know exactly who were were and what we liked (down to how often to fill our water pitcher in our room, to our choice of rolls at dinner). The staff were quiet but friendly, and very eager to please.

As far as activities or excursions, our honeymoon was pretty short and we didn't do much off the grounds of the hotel. We did go to the Dunn River Falls- the hotel has it's own boat man (Tony) who picked us up right on the beach and took us by boat to the foot of the falls. He knew when to go to avoid the crowds (we were the only ones there!), and will found a guide for us. He then took us on a private snorkel trip. This was a wonderful excursion that you cannot miss!

The bottom line is that I can't say enough about the Jamaica Inn. It is not for everybody. If you are looking for grand marble lobbies with huge imported flower arrangements and gold statues, multiple restaurant areas with leopard print decor, or a see-and-be-seen atmosphere, this is not the place for you. It is simple, elegant, comfortable, intimate, and private. We can't wait to go back next year.

Stayed June 2011, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2011

My husband and I stayed at the Jamaica Inn for five nights and left feeling like we had a vacation of a lifetime. We originally booked the basic room, but were upgraded upon arrival to a room with a veranda (totally worth the higher rate). We had breakfast delivered to our veranda every morning and enjoyed lunch on the private beach. We left a few nights for dinner, but also enjoyed dining at the resort. I had a wonderful spa experience and highly recommend it to all guests. No doubt we MUST make it back here again someday. :)

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2011

I am sometimes skeptical of reviews which are overly glowing, because it makes you think that someone at the hotel or property has written it themselves. I can attest this is not the case, but I wished I owned this property myself! I have traveled the world, and nothing surpasses the overall experience you will find at Jamaica Inn. The service, rooms (Cottage 4 is the best!), and overall vibe of this property are the epitome of Caribbean's finest. Orchestrated with love and experience by General Manager Mary Phillips and a staff that genuinely cares- your stay will be nothing less than flawless, leaving only promising to yourself that you will return.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slingerlands, New York
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 20, 2011

I opted to stay here for a destination wedding instead of the raucous 'All-Inclusive' down the street. It was an excellent decision. Getting to your destination is trying enough and I wanted a peaceful Oasis which is generally what the Jamaica Inn offers. Also, some authentic food is available. It is pricey, but so is any stay at a resort. The beach was private, clean and not crowded. Service staff very attentive and friendly without being phony. Excellent Spa! Did venture to Dunn River's Falls and climbed it bottom to top. Would love to go back.

  • Stayed November 2010, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Jamaica Inn

Address: Main St, Ocho Rios, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Ocho Rios
#1 Luxury Hotel in Ocho Rios
#1 Family Hotel in Ocho Rios
#1 Romantic Hotel in Ocho Rios
#1 Spa Hotel in Ocho Rios
#2 Business Hotel in Ocho Rios
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Jamaica Inn 4.5*
Official Description (provided by the hotel):
Since 1950, Jamaica Inn has consistently been ranked as one of the top resort hotels in the Caribbean. Jamaica Inn is a small, elegantly timeless resort located in beautiful Ocho Rios, Jamaica. With just 48 suites spread over 8 acres, there are sweeping views of the Caribbean Sea from every suite. This eight-acre property boasts a 700-foot premier private beach, which is often considered to be the one of the best in the Caribbean. ... more   less 
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Also Known As:
Jamaica Hotel Ocho Rios
Jamaica Ocho Rios
Jamaica Inn Ocho Rios

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