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“great hotel but didnt feel safe.” 4 of 5 stars
Review of Rose Hall Castles Beach Resort

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Rose Hall Castles Beach Resort
Rose Hall, Montego Bay, Jamaica   |  
Hotel amenities
Ranked #45 of 63 hotels in Montego Bay
Wakefield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“great hotel but didnt feel safe.”
4 of 5 stars Reviewed August 7, 2012

ed at rose hall for 2 weeks we find the hotel to be very friendly a little to friendly towards the men as the woman want passages to england.
very good food buffet style. the pools are large with a swim up bar we stayed in november and the weather was very warm but not so it burns.
if you go out of the complex be very carefull i did not feel safe you are not left alone by the locals as they badger you to purchase their crafts.
My husband and i wanted to walk round the complex at night as we approached the main gate we were told to go back by security on the entrence we were told it was not safe for us to venture further.
sitting by the pool drinks are brought to your sun lounger as the waiters walk round and take your order.
Their are a lot of wasps which i dont like.
Be prepared to tip for everything the locals expect this and feel insulted if you dont.
I would go back to the hotel but not back to jamaica a long way to go not to see the locals

Room Tip: rooms looking over the golf course you can watch weddings taking place
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Washington, D.C.
1 review
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed December 27, 2005

We just returned from 8 days at this resort and would suggest that you rethink your choice if you have already reserved here. If you are thinking about Rose Hall because of the price, we would suggest that you look else where.
This hotel is so run down and dirty and the food so bad that,that even the water park and nice beach do not make up for the negatives which are really bad food, a confusing all inclusive policy and a generally bad physical plant.The rooms need a serious cleaning and please take off then peeling wallpaper! The cleaning ladies sometimes do a good job and other days forget to clean the bathroom.
The hotel is next to a golf course w/ ruins that you are not allowed to visit except before 7 am and after 5:30 which makes photo ops almost impossible!
Smoking is everywhere and because it is an all inclusive, people are drinking continuously. We did not like our daughters down stairs at night alone. There seemed to be lots of parents who let their children run wild at night and during the day.
We have been to other all inclusives on Jamaica and in Mexico and have never felt as badly as we do about this one.

Was this review helpful? Yes 34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Rose Hall Castles Beach Resort

Address: Rose Hall, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #45 of 63 hotels in Montego Bay
Price Range (Based on Average Rates): $$
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