We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great All-Inclusive” 5 of 5 stars
Review of Holiday Inn SunSpree Resort Montego Bay

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn SunSpree Resort Montego Bay to your Saves list
Holiday Inn SunSpree Resort Montego Bay
3.5 of 5 Resort (All-Inclusive)   |   Rose Hall, Montego Bay, Jamaica   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #22 of 63 Hotels in Montego Bay
Indianapolis, Indiana
2 reviews
12 helpful votes 12 helpful votes
“Great All-Inclusive”
5 of 5 stars Reviewed November 1, 2011

WOW! What a great experience for me and my wife. This was our first trip to Jamaica and an all-inclusive hotel ... and what all-inclusive meant to us, we didn't know what to expect.

We were not sure at first on how to get to the hotel as it seems no Jamaican hotel has direct shuttle service but we used Jaital, Booth #21 at MBJ airport ... and cost us $10 US each for shuttle service ... very reasonable. Driver was funny, informative, and got us right to the resort and when it was time to leave at the end of our five-day stay, they were prompt, courteous, friendly ... as it seems nearly all Jamaicans were during our visit.

The all-inclusive hotel meant several open bars around the property, on the beach, in the hotel ... and food galore ... and all varieties and good, too ... food huts all over the property, too, plus a general buffet every meal (breakfast, lunch, and dinner) plus three upscale restaurants for dinner as well, if you choose.

The hotel is getting re-branded in January as just Holiday Inn and the updates to the property are nearly all in place ... flat screen tvs, new comfortable pillow-top mattresses, painting throughout, etc. The staff is so friendly, helpful, and fun, too ... you won't be disappointed in staying at this Holiday Inn and using Jaital for shuttle.

PS: There are plenty of fun activities for the kids at the hotel (there is a kids area and food items for them) and adults each day. We stayed in Building #7 with an ocean view ... what a great sight from our balcony.

We'll do Montego Bay again at the Holiday Inn and use Jaital, too.

Room Tip: We stayed in building #7 .. the far west end of the property next to the deepest part of the ocean s...
See more room tips
  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,114 reviews from our community

Traveler rating
    1,086
    1,651
    862
    274
    241
See reviews for
1,602
1,405
48
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,451)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
USA
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 31, 2011

We went to this resort for a Church Festival. Our room was in building 7. Very nice room with a king bed. Our room was spacious and decorated very nice. It was clean and the maid was awesome. The staff were friendly and were very anxious to make our stay enjoyable. The food was very good and a great variety. We didn't care much for the Jamaican food (too spicy) but there were plenty of other foods to chose from. The beaches were beautiful. The staff were always working. They had a lot of choices for outside excursions. Very relaxing place.
They had a pool and beach for the adults. This was nice. I would return.

Room Tip: Buildings 5, 6 & 7 are away from the main pool and stage where all the nightly entertainment tak...
See more room tips
  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, Maryland
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 31, 2011

I accidentally left my room safe unlocked and upon return to my room, I discovered my cash was stolen. I realized I had made a mistake and figured the cash was gone. However, I decided to report it to the hotel management. Management conducted a full investigation, using computers to check the door and the safe. It was determined that only the maid had been in the room and that she had failed to follow security procedures by not making up the room due to an open safe. Management fired the maid and refunded me a major portion of the stolen cash. Kudos to the Personnel Manager, Security staff, and front desk clerks. All personnel were very helpful and gracious throughout the ordeal.

I do not recommend anyone leave their room safe unlocked. But thanks to these indivduals, my vacation was not ruined.

Room Tip: Rooms away from the main building are quieter. Adult only (not nude) is to the far left of the main...
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 31, 2011

Myself, my husband and two friends have just come back from the Sunspree, we had a brilliant time. The rooms were clean, the food was really good with three restaurants, the buffet and a snack bar and jerk hut, so plenty of choice for everyone. Good swimming pool with a separate pool with a bar for adults only. Entertainment was excellent, something different every night. Staff were lovely and very helpful and they didn't constantly expect tips which was refreshing. Worth a visit.

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apple Valley, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 31, 2011

It was a perfect setting, beautiful, everyone helpful, waitstaff was very accomodating, and the lounge bar staff, Venessa, Cherrion, Chadisha & Eleshia were always on top of everything!! The entertainment was outstanding. I never expected such a good time!!!

Room Tip: we had a great room overlooking the beautiful ocean. If you get a little further away from the ser...
See more room tips
  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 31, 2011

The beach is not swimmable, it is too shallow: about 2 ft deep on average. There is a reef if you try to walk further from the shore.
The pool is not swimmable either, it is too shallow: 3.5 ft deep.
What is the point of spending a vacation in the Caribbean if you can't swim? Stay in the hotel and drink alcohol? You can as well do it at home.
If you want to swim (and stay in this hotel) you have to either go to the Doctor's Cave Beach (US $30 one way if you use the hotel cabs, plus the entrance fee) or get a pass into one of the nearby hotels with a good beach.
The food in the buffet was so-so. During our stay it improved a little bit at the end when the hotel became more crowded: apparently they try to save even on food when there are fewer guests.
The so called restaurants have food that is no better than the buffet (sometimes worse).

  • Stayed October 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambridge, Pennsylvania
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 30, 2011

It is amazing! Clean, friendly staff, great food! I'd go back! Make sure to grab a drink from Vanessa! She'll take care of you!

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn SunSpree Resort Montego Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn SunSpree Resort Montego Bay

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Montego Bay
#17 Top resorts Hotel in Montego Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn SunSpree Resort Montego Bay 3.5*
Number of rooms: 520
Official Description (provided by the hotel):
*All rates displayed are All-Inclusive* When comparing Jamaica hotels, consider the All-Inclusive Holiday Inn SunSpree Resort Hotel-Montego Bay Jamaica. After an extensive renovation, this favorite Montego Bay hotel looks fantastic! The renewed color theme throughout the hotel will help you kick off your Jamaica vacation. A newly refreshed lobby, enhanced guestrooms with flat screen TV's, restaurants, beach and swimming and sunning areas make this Jamaica hotel better than ever. This Jamaica resort is located approximately 7 minutes from the Montego Bay International Airport. We offer an array of services as well as optional tours. Our wedding coordinator can help you plan your dream Caribbean wedding. Please look at our package page for more information. Conference facilities available. Children activity centre from 6 months to 12 years. The All- Inclusive Caribbean vacation includes room, non-motorized water sports, three delicious meals and snacks - buffet or a la carte. Please note: Some restaurants are not open every day and require reservations. See food and beverage section for schedules. Local brand cocktails and soft drinks. *Must advise arrival flight in info field when making reservations. Taxes and service charges included. Our property offers a courtesy lounge with luggage storage area and shower facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Orbitz, Priceline, Odigeo, getaroom.com and Hotels.com so you can book your Holiday Inn SunSpree Resort Montego Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Sunspree Jamaica
Montego Bay Holiday Inn
Holiday Inn Jamaica
Holiday Inn Rose Hall
Rose Hall Holiday Inn
Holiday Inn Sunspree Montego Bay Jamaica
Holiday Inn Montego Bay Jamaica
Holiday Inn Sunspree Resort Jamaica

Owners: What's your side of the story?

If you own or manage Holiday Inn SunSpree Resort Montego Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.