My wife and I travelled to secrets wild orchid, The hotel ground is immaculate. Great service and friendly hotel staff. The elite NICOLE in the preferred club is a true epitome of excellent customer service. She does everything little thing to meet our expectations and ensure that we were satisfied. There is not one day i would pass her in the lobby and she dont ask if we are ok. The simple gestures she does made us feel truly at home. the peacocks are to die for, nicole played taught us to play jamaican domino, we would play in the lounge area, she is such a warm spirit. She deserves to be rewarded.. the staff were friendly, but Nicole stood out by far and was very genuine and sincere. The spa is top notch, you just have to try it. The french restaurant and "japanese" were our favorite. But that jerk chicken, yum yum. We are defineatly coming back. Keep up the excellent work Nicole at the preferred club!
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- Also Known As:
- Secrets Wild Orchid Montego Bay Hotel Montego Bay