We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“stay at the hotel” 4 of 5 stars
Review of Secrets Wild Orchid Montego Bay

Save Saved
You added Secrets Wild Orchid Montego Bay to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Secrets Wild Orchid Montego Bay
4.5 of 5 Resort (All-Inclusive)   |   Montego Bay, Jamaica   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Nights!
Ranked #11 of 63 Hotels in Montego Bay
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“stay at the hotel”
4 of 5 stars Reviewed yesterday NEW

secrets at montego bay is divided into two sections secrets st james and secrets wild orchid which are both in the same secured compound (technically one big hotel with a north and south wing with two different names and both having separate lobby/check in areas). Check in was efficient and took about 10 minutes. We were offered a welcome fruit punch and there were these amazing chocolate cookies which you could help your self to as you enter the lobby. If staying on the wild orchid side the restaurants are very near whilst if on the other side (st james) then 5 minutes walk. The hotel (talking about both as everything is shared by both wild orchid and st james) has two swim up bars one nearer to wild orchid and the other nearer to st james. Both swim up pools have another pool just near it...note you cannot swim from one pool to another though! which was a tiny bit annoying. We stayed in wild orchid junior suite which had a jacuzzi bath which was amazing. Thouggh be careful to switch the jacuzzi power on once in bath as otherwise the water will go in the room and on the bed as it did with us! seems silly but we did hear it happen to other couples as well and also be careful as i heard someone slipped as well!. The bathroom has jack and jill wash basins with separate shower and wc. In the room you have a sofa ,desk,chair, mini fridge stocked with fizzy drinks and beers, a hair dryer, iron, iron board, and a wet steam blower too, alarm with iPhone dock which was missing from our room. House keeping was not to great I must say for 6 out of 7 nights we stayed as the room was made up very late in the evening. When housekeeping person changed on our last night it was much better as everything was replenished i.e. face towels and shower gel and shampoo which wasn't the case as the first six nights. Every night you can have a turn down service at night and also receive the next days hotel activities. We only received two small chocolates on the first night and that was it, no more for the rest of the nights (not sure if we were supposed to or not as we did receive them every night during our stay in secrets cancun). The hotel has nice fine dining at night and i would highly recommend going on the website to see the restaurants as i would just be duplicating it. Being veggetarian I will only be reviewing what veggie food i ate and the french, italian and pan asian were my favourite of all. In the french restaurant the onion soup with croutons was to die for! in the pan asian one the chef acknowledged our veggie needs and made veggie sushis and also cooked our food first before cooking the non veg food which was very kind of him ( the chef cooks the food in front of you whilst seated in a group of 10 max). The italian penne very hot and chilly and just right for someone who likes a lot of hot spicy food!!. Entertainment at night was excellent when comparing it to the entertainment at secrets cancun. One night there was a live steel band, another night a live music band, and a amazing circus ( one of the person performing was 91 years old! amazing). The hotel had two colourful parrots which were kept in a cage and during the day they could be found on nearby trees. I did get a chance to hold one of them which was very nice. It also has two peacocks and a few pea hens as well. During the day in the hotel a jerk chicken carts goes around at 12 noon and also a coconut cart...you have to be very quick as i was only able to get one coconut during my seven day stay as the got finished very fast. You can also add a bit of rum to the coconut if you want to which i though was very cool. The hotel has a games are with one table tennis table, a huge connect four board, 4/5 pool tables and a giant chess table, a gaming slot machine room which was open 24 hours ( where sport matches could also be watched if you didn't want to watch in the room), atm room and just near all these games were a few shops selling gems, sun tan creams, alcohol and souvenirs which were a bit over priced as expected. Near here was also a coffee bar which had cold and hot coffees (amazing again as it had cold coffee rum and other ingredients) and an ice cream vending machine. We went on a combined day bob marley and duns river waterfall trip was a full day from 8.40-7.30pm. Long day trip but was good. Again tours were booked from the hotel as there are no other tour places in the vicinity of the hotel. The hotel had a shopping tour also available which left at 10am or 1pm and took you to three places: the hip strip, blue diamond shopping centre and art and craft shops for 17.50 us dollars return trip which last approx 4 hours. We didn't do this as we saw the latter two during our excursion. There is a nature walk almost everyday at 10.00 which i would recommend as well. A bike ride also happens almost everyday as well. The beach was sectioned and cordoned in areas as to where it was safe to swim as we had gone in the jelly fish season so there was possibilities you can get stung. Luckily we didn't get stung. The hotel also had snorkelling available so one member of staff would take a group out to snorkel which we did do and was amazing. Also non motored water sports were free and we took advantage of kayaking. On whole the stay here was amazing and much better than the secrets in cancun as we felt more welcome and at ease here and i would defiantly recommend it to someone going to montage bay to stay here ( its only 15 min car ride away from airport).

Room Tip: choose the wild orchid rather than st james side of secrets
See more room tips
  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,440 reviews from our community

Traveler rating
    2,147
    822
    304
    110
    57
See reviews for
175
2438
56
118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,284)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Maputo, Mozambique
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We have not much experience in all inclusive hotels, but we left this place being happy and content, the service was excellent, as well the rooms, clean and nice design (very important).
Food was good, the whole place was clean and you can see that they put a lot of attention in it.

There were also activities and the restaurants were good enough to have fun and enjoy.
The morning breakfast area was really good and lots of food and variety.
We loved it!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing time on this resort!!! Me and my husband take annual trips to different destinations. This was are first time to Jamaica and we had a blast! The service was amazing the people were amazing!!! The food and entertainment I can talk about for days. We stayed on both sides of the resort. But a couple of days into it we had decided to upgrade. The reason for this was because we wanted wifi! It was just a better rate to upgrade and get internet then rather paying a daily rate for the internet. We did notice that once upgrading the servers on the beach were approaching us and asking us what we wanted. Instead of going and getting drinks and stuff. We also got a butler once we upgraded he was amazing and got us everything we asked for. He would call in and check up on us. He also surprised us with a dinner for 2 on the beach with no extra charge!! I honestly have nothing bad to say about this place!!! We're even debating if we should just go back this year for our annual trip! A year later were still talking about how amazing this trip was!! I highly recommend this place!!! Can't go wrong!!! Keep in mind that it is a family new resort! 24/7 room service! And there's lots of options for restaurants on the resort!!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently returned to Secrets Wild Orchid and am so happy I did, (the 1st time was just as great). The staff was marvelous and especially Godfrey(we remembered him from the 1st time), O'Wayne, Marvin, Stephen, and Oscar who delivered exceptional service. The entertainment was lovely, the onsite club was live, the food was good, and the service was excellent. My only complaint is that I have to wait to go back!

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somersworth, New Hampshire, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second time at this resort and just when you think that there is no way they can top the last time they do it, we got upgraded free of charge and even had a bulter Michael who took really good care of us even called us on his day off to make sure we had everything for our flight home and wish us safe travels, the entertainment team there goes above and beyond to keep dancing!! The bartender are outstanding just ask for something nice and you get so much more!! The view from our room was breath taking , I could go on and on!! But the only way you can really know is to stay here!!

  • Stayed September 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Earlysville
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just wanted to say everything was perfect again. Shout out to Tweety, Blue, awesome entertainers, Omar with Bob and Rita (Parrots), great addition since our last visit. Hopeton the bell hop, counldn't have been better. You guys are awesome, can't wait to see you again for our 4th trip there. See ya soon!

Room Tip: Just pick a room, any room :)
See more room tips
  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimondale, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was taken to this resort as a surprise birthday gift and it was truly one of the best gifts I could have ever received. Our stay was wonderful! The staff makes everything more personalized and they are readily available for anything that may arise. We experienced wonderful service from the poolside waiter and bar tenders. The individual to stand out the most is Leo, whom we will never forget as he was able to load each day with a ton of fun and direct attention. In addition the welcoming staff upon arrival, specifically Billy Love, made the start of our stay unforgettable as he did a personal serenade to me and escorted us to our room with full explanation of the living quarter and ability for him or others to be contacted directly as needed. The beach and resort are beautiful. The food is exceptional at all the restaurants and the proximity of them with the variety available was a definite plus. The rooms were very spacious and the 24 hour room service a major bonus. The only draw back in our stay that stands out was the motion sensor control of some of the room fixtures (ie the ceiling fan). Overall, we were able to truly relax and have privacy when wanted along with interacting and making friends with many others. We actually made a plan to return for a reunion with others we met, as we all had such a great experience! We would highly recommend making this a vacation destination...

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Secrets Wild Orchid Montego Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Secrets Wild Orchid Montego Bay

Address: Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Spa Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#10 Family Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#11 Business Hotel in Montego Bay
#13 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Wild Orchid Montego Bay 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Tingo, Expedia, Travelocity, BookIt.com, Priceline, Hotels.com and Odigeo so you can book your Secrets Wild Orchid Montego Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay

Owners: What's your side of the story?

If you own or manage Secrets Wild Orchid Montego Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.