The wife and I just returned from a fantastic 14 day stay at Secrets Wild Orchid. Starting from our arrival where we were upgraded to the Preferred Club, we couldn't possibly have been treated any better. The staff at this resort were without exception excellent, and couldn't do enough for you. On departure they ask you who was the best staff member you dealt with was, and it's a very hard decision as they were all outstanding,
Food in all the restaurants is very good, and it's very nice not to have to make reservations (except at the Asian if you want to see the Hibachi show). Bordeaux (Gourmet), Portofino (Italian) and Himitsu (Asian) were our favorites but they were all quite good, and we dined at all of them, and invariably had great service and food. Note that dress regulations are enforced and we did on occasion see people inappropriately dressed turned away (always males - come on guys if your significant other dresses nicely make some attempt to match her efforts)!
Grounds are kept immaculately and we actually saw the groundskeepers being inspected one morning before starting their work! It's a newer resort so everything is up to date. We looked at other rooms in the non preferred areas (Wild Orchid and St James) and don't believe there are any bad rooms, and would have been quite happy in those locations as well.
It is a quite secure facility due to it's location and you are never bothered by vendors or locals harassing you on the beach. Beaches are small but sandy and nicely protected and never crowded, so swimming is pleasant (nice warm water) and no chance of being swept out to sea. Pools were great as well and we never had a problem finding a lounge on the beach or pool. Waiter service is constant on beach or pool so you don't wait long for refreshment. It's not necessary to dress for lunch as the Barefoot Grill on the boardwalk offers burgers/hotdogs, homemade chips, etc., and there are two Jerk Chicken carts on the boardwalk over lunch as well (don't miss this).
Take an excursion or two out of the resort so you can see the real Jamaica. We did Black River Safari, YF Falls, and the Appleton Distillery, as well as Bamboo rafting which my wife really enjoyed.
For television junkies there's lot's of channels and we even got City Toronto and CBC Toronto which kept us up to date on what was happening at home.
As usual at all inclusive resorts there are on occasion loud and obnoxious people, but this seems to happen when people first arrive and are still very excited about their holidays, and have not yet settled into the relaxed Jamaican style of life.
Again what makes this place is the staff and I wish I was better with names but a shout out to Caulette, Chantal (our concierge), Jennifer (our maid), Lionel at Himitsui, and everyone else who made our stay so enjoyable.
My only minor complaint was they didn't have any Port in the bars which we enjoy as an after dinner drink.
Now that were back on the shores of Southern Georgian Bay and I have been shoveling snow for 3 days, I can say we will definitely be back to be welcomed with the greeting, "Welcome Home"! Well done Secrets!
All the rooms are great but if you are a wi-fi junkie go Preferred Club as it is free in those locat...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.