I'll start by saying that if I were rating this on the property & service alone, I would give it 5 stars. We stayed in the preferred club junior suite. I heard that honeymooners got upgraded for free, so I was hoping we would get a swim out room. Check-in was a pleasure, but we did not get the upgrade...and I am so glad! We LOVED our room. When we saw that the swim-out rooms were right out in the open (i don't know what I was expecting), I was glad that we we 13 floors up. We're honeymooners! Our balcony over looked the bay, and had a nice deep soaking tub. We were so close to the nightly entertainment that we heard music every night, perfect! The honeymoon perks were unbelievable. The dinner on the beach was amazing. My only complaint was the "liquid sunshine." LOTS of rain when we were there. We came back pretty pale. I wish the staff had more activities for rainy days. It rained from 12-5 for 5 out of the 7 days we were there. But we would just order room service and have a glass of wine in the tub on the balcony. So relaxing. My other complaint is for the Apple Excursions. We bought the Dunns River Falls/Swim with the Dolphins Package. It was torrential down pour at the Dolphin Cove. They refused to let us reschedule. Our experience was totally ruined, they couldnt even take our photos. I went back twice to the Apple desk in the lobby to ask if we could maybe have some of our money back because our experience was rained out. They did NOTHING to accommodate us. We spoke with our concierge, but there was nothing they could do. Other than that, we absolutely loved the grounds, food, beaches, and pools. We are hoping to go back for our first anniversary...just maybe a different month to avoid a rain out :)
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- Also Known As:
- Secrets Wild Orchid Montego Bay Hotel Montego Bay