The only reason I did not give this place a 5 is because the entertainment is seriously lacking. They really need to step this area up. The house band is just OK. And the circus nite was just OK. The steel band was not good. Other nice resorts like this put more effort into planning nightly entertainment that does not revolve around the guest entertaining each other. The entertainment team really try to make the most of it. Sky and Hennessy were stand outs for us. In a word...get some shows and professional acts in there!
Other than that, I have nothing but good things to say about this place. Check in was seamless. We were not hassled about going to a presentation. The room was nice and clean. By the way, I heard people complaining about the lack of privacy in the rooms, between the bedroom and bathroom...please bear in mind that while other adults are welcomed there, it really is more of a couples or single people, who are comfortable around each other, type of resort. So the rooms have a very open lay out. They were clean and housekeeping was great. Marcia, who did our turn down service most nites was extra special. We didn't get to interact with the daytime cleaning folks, but they always did a great job.
The pools and grounds were constantly being groomed and maintained. The peacocks roaming around were a nice touch. The food was excellent. Our favorite restaurant was the Japanese. The waiter, Nashville always made our time here very special. The young, male manager at this place was also very nice and accomodating. We made reservations at the hibachi table one night and ate at the other tables that you did not need a reservation for a couple of nights and the food was good at both. On the really warm nights, it can get quite warm in a couple of the restaurants that are open air, so don't overdress.
Also, worth noting is that we have stayed at several all inclusives and this is the first that had a lobster night and I don't mean a limited amount per guest. They had delicious tails on the grills in the buffet that you could visit as much as you wanted. I was very impressed and I'm not even a big lobster fan, but I was impressed that they didn't skimp on the food at all.
Oh and the room service was great. I have to mention Annika who took the order over the phone during the day and Stacy, who delivered our food most of the time. They were wonderful and the food was always good. They, along with everyone else who we encountered in that dept were really great.
Oscar in the Sea side grill made our last dinner there very special.
And the jerk chicken carts and fruit carts that roll around daily were a really nice touch!
For those like us who work out while on vacation, the gym was nice with modern, well maintained equipment. Some people who went early (before 9am) complained that it was a bit crowded, but since we like to sleep in on vacation, have breakfast and then stroll to the gym around 11, there was never a crowd and we didn't have to wait for a treadmill or elliptical.
Overall, this is a really great resort and we had a great, relaxing time. Also, if you book at the the St James, you will be getting the same amenities and use of the grounds as those booked in Wild Orchid. So book where you get the best value.
I used PPP for our airport transfer and a day off site. "Mr Pugh" the owner was very nice and informative. I recommend him. I'll also post a review on him as well.
- Also Known As:
- Secrets Wild Orchid Montego Bay Hotel Montego Bay
- Secrets Wild Orchid Montego Bay Hotel
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